I booked for 3 nights. On the last day, our business meeting was canceled, so we left the hotel early and they did not charge for that day. This alone is enough for me to prefer them once again. Location was great as well as the quality of the room. Do not worry about the heating, the heaters in the room make the room hot as hell in 15 minutes.

I'm not used to not seeing an outlet next to my bed, which I use for my computer and cell phone.

I stayed at City Boutique Hotel at the last minute due to canceled flights into Sarajevo and arriving too late to go to my other accommodation. I randomly booked it because they have a 24-hour front desk, not knowing anything about the location but I'm so glad I stayed here. It's quite central and walking distance to many cafes, shopping, Baščaršija, etc. Check-in was very easy and quick--the front desk person met me at the door and within a few minutes I was already in my room. There was a nice heater warming the room when I arrived which was very thoughtful because the next morning it was snowing. They are cash-only and I only had Euros on me but thankfully they take Euros too (I believe they accept BAM and EUR). However, there are many ATMs in the area so it's really not a concern. The bed was big and comfortable and there was a big wardrobe where I could hang my clothes.

This was not our first time in the hotel, which means that we liked it first time and decided to come back. It has excellent location, rooms are fine, as well as breakfast.

Still, this time it was a winter and the hotel did not have a proper heating, so we needed to ask for electric radiator to try to improve the situation. Furthemore, the parking which was included in the price during the summer now it was not, which was the extra charge of 15 EUR. Comparing value for money, we could choose better hotel for the final price we paid.

Nice hotel in the very center of the city. Although located on a main street, still it was very quiet. The staff was very friendly and helpful. The hotel is definitely woth for the price

The hotel is good, the room is good, and the workers are all good, kind and helpful The hotel's location is good and close to the center

There are two helpful and respectful people yasar tufan and Mr Elvedin Thank a lot

Great friendly & helpful staff, let me have a late check out, smooth check in, amazing location, the new girl in reception was her first day and helped with iron, late check out, directions, she is value to this hotel, would definitely stay here again. Thanks for a wonderful stay.

Nothing, everything was great 👌

The staff was friendly and helpful. They helped me get a taxi to the airport when I checked out. The bed and bathroom were good quality even though some parts were quite old. The location is very central, a grocery store is about 5-10 minutes of walking away and the SCC shopping center is about 25 minutes of walking distance just following the main road.

The AC didnt really work, but the temperature was acceptable even without it. In the evening it gets a little cooler so I just opened the windows.

Very friendly and guest focused staff. Good location. Well equipped room and spacy. Apsolutly clean. Very nice and comfy lounge at topfloor with phenomenal view. Value for money 10/10

Maybe a bit outworn some of the interiour, but for this price/value range actually nothing to complain.

The evening receptionist was very friendly and exceptionally helpful. He actually helped us find a parking place on the street when we arrived and was prepared to remove his own car to make space for us. Coffee, tea and water are always readily available in the common areas There is very pretty roof terrace just outside the breakfast room

The hotel does not actually have any parking of its own - unlike what is advertised they say that it is an error on the site that they are trying to fix

Big and well-equipped room, location.

Overall the room is fine but some elements of decoration in the room are coming apart due to age. Some towels are too old, they need replacement. During breakfast the hot food is not being replenished on time. When I came at 9.30, I found no hot food. I didn't meet anyone of the staff in the breakfast room, either. No good coffee (e.g. espresso) is available during breakfast. Theoretically you can order it for an additional charge but there was no one in the breakfast room I could order it from.