Location and breakfast

The front desk staff are awesome! They really care about their guest and go out of their way to be helpful!

I’ve had better breakfasts in similar price range hotels.

location, space in room

breakfast, room sections smelled poorly

The location was great. Close to everything in Copacabana beach. Room was clean and good size. Breakfast was a good buffet.

The hotel had a nice terrace/lounge area on the top floor. After we arrived at the hotel from the red eye flight, we were so tired. We understand that we could not do the early check in, however, it would been nice if the front staff offered us to wait for our room on the top floor/terrace. The lobby that we spent to wait for the room was very small and not comfortable.

Rooms are clean, location in Copacabana is pretty good near pharmacies, supermarkets and restaurants.

Unfortunately if you don’t order a dish from the hotel, they do not lend cutlery (we had to buy plastic ones at a supermarket)

Great location, good room size and clean

Nothing

Breakfast girls staff is very friendly and professional. They have to work hard to attend demand more than capacity . Hotel should recconnize it

Reception staff does not use masks in pandemic time. don't have cleaning service everyday and some days is very worse

Large, comfortable rooms. Friendly staff. Central location.

General cleanliness of property leaves much to be desired. Elevators are filthy, room had strands of hair all over, bedding had stains. Gym had exposed wire and not working equipment. Sauna was not working and sauna area shower was filthy.

More or less clean. Central location.

Better to have lunch outside. Bad value for money, but it is as well applicable for the center of Rio and Copacabana. Sometimes they can skip cleaning.

The location was good and the food was decent.

Pool is tiny. Room was dirty, there was sand everywhere and there were signs of mould in the art on the wall. The blankets looked like they have dirt on them in places and the towels did too.