Very good breakfast. Very nice room, quite big and with a nice balcony. Extremely friendly staff. We where able to check in upon our arrival (11 am). They helped us with beach towels. We asked for a room with sea view and an extra bed for our kid and we received it. The beach is very clean and the landscape is amazing. A lot of trees all around and very quiet surroundings.

The pool was not very clean.

Laguna Garden is located in the heart of Albena, in close proximity to the beach. In the last 30 years Albena has transformed in a beautiful resort. It has forest just behind last building , has lots of trees and parks inside. Temperature is always within tolerable comfort zone. Resort is not overbuild as the rest of the black resorts and it provides best opportunities for a lovely holiday.

I believe Laguna Garden has to improve variety of food they offer in all inclusive package . I stayed for 7 days and there were approx 10 different dishes, for lunch and dinner. Compared to other resorts around the world it is quite behind. For example Los Cabos - there were more 300 dishes to choose from.

Proximity to the beach and nice staff

This is a 2 stars hotel that needs major repairs: toilets broken, AC not working properly, carpet filthy and old. Nasty smell coming from the fans above the restaurant kitchen. Probably the over and over reuse of the oil. The pool is slimy as it is probably cleaned on the surface and added chemicals into the water, but never sees any stairs and/or bottom cleaning. Watch those elevators if you want to be bruise free(they are closing pretty fast and hit you hard). I paid the price for a 4 stars hotel with an all inclusive stay. The food looked and tasted poorly. Bunch of hard to tell what type of meat patties and meatballs that looked rather made from recycled meals than from freshly minced meat where served each and every day. Only once beef was served and that disappeared in 15 minutes. Some chicken and dry pork where served, and overall food was really bad and cheap food. My daughter refused to eat anything but rice and boiled patatoe - that bad the food was. No options for people that drink decaffeinated coffee, nor substitute sugar, no honey served at breakfast…. Yes, I was asked by the very friendly staff if everything is ok, and it would have been, for a 2 star hotel half the price I paid, but unfortunately, what was supposed to be a family reunion 5 days vacation, ended up in whining from our kids and us tired of standing in line 20 minutes for a plate of food, as they crowded two hotels in one for lunch time. No tables two sit, so often I had to wait and eat on the terrace along with people smoking.

The proximity to the beach

This is a 2 stars hotel that needs major repairs: toilets broken, AC not working properly, carpet filthy and old. Nasty smell coming from the fans above the restaurant kitchen. Probably the over and over reuse of the oil. The pool is slimy as it is probably cleaned on the surface and added chemicals into the water, but never sees any stairs and/or bottom cleaning. Watch those elevators if you want to be bruise free(they are closing pretty fast and hit you hard). I paid the price for a 4 stars hotel with an all inclusive stay. The food looked and tasted poorly. Bunch of hard to tell what type of meat patties and meatballs that looked rather made from recycled meals than from freshly minced meat where served each and every day. Only once beef was served and that disappeared in 15 minutes. Some chicken and dry pork where served, and overall food was really bad and cheap food. My daughter refused to eat anything but rice and boiled patatoe - that bad the food was. No options for people that drink decaffeinated coffee, nor substitute sugar, no honey served at breakfast…. Yes, I was asked by the very friendly staff if everything is ok, and it would have been, for a 2 star hotel half the price I paid, but unfortunately, what was supposed to be a family reunion 5 days vacation, ended up in whining from our kids and us tired of standing in line 20 minutes for a plate of food, as they crowded two hotels in one for lunch time. No tables two sit, so often I had to wait and eat on the terrace along with people smoking.

The only good thing about the hotel we stayed at was its proximity to the sea.

Other than that, it was quite disappointing. The staff seemed completely unaware of what was going on, almost like they didn’t know where they were. There was a constant sewage smell coming from the bathroom, which spread into the entire room. The air conditioner was extremely old and noisy — it made it really hard to sleep. On top of that, the food and drinks were low quality and tasted stale. Definitely not what we were expecting.

Just the location, nothing else . I will start now with the negatives.

The hotel appeared to have not undergone renovation for possibly up to 30 years, and the level of attentiveness from the staff did not meet the standard one would expect from a 4-star establishment. I would personally rate it at 2 stars. The quality of the food was subpar, and I found it difficult to justify the cost of 330 lev for a night's stay. The staff seemed ill-informed and the lack of variety at the snack bar, which only offered waffles in the afternoon, was a letdown beyond words. Unlike other all-inclusive resorts I have visited, the snack bar had limited offerings, lacking pizzas, salads, fries, and burgers. Regrettably, the overall experience left me feeling as though I had been taken advantage of. I have decided that I will not be returning to this hotel in the future. To make matters worse, both my son and I fell ill—likely due to a bug or food poisoning—resulting in two days spent confined to our beds. This unfortunate experience has solidified my decision to avoid this establishment in the future.