I'm returning for the second time, and this says enough about my opinion of the hotel. You get plenty for what you pay, and the SPA facilities are very good. When you combine this with the comfortable stay and the clean air from the mountain, you get everything that you could want from a place like this.

Nothing worth mentioning really.

All the staff was very polite and helpful. The food in the restaurant was delicious serving traditional food . The fusiliers are OK for a three star hotel. Spa area is ok,but some of the facilities didn’t work properly, like ice room or steam room.

Although this is a family hotel , young children shouldn’t be allowed in the SPA area, as it’s a place for relaxation. Also daily cleaning was only collecting the rubbish.

The food was delicious. Hot pools, nice location. Very friendly restaurant and bar staff.

Very rude attitude of the reception lady during check out. At 12:00pm we received call from reception lady telling us “ Pack your bags and leave immediately “, when I asked what about our late check out that was promised previous night answer was “ I sold the room this morning and need the room now”. This ruined our whole experience

If you are looking for a parties you won't find them here. This is a family place, excellent for children. We've booked double room, but we got an apartment, without additional costs. The view from the balcony wasn't something, and for me this is not important. Important is that the apartment was clean and nice. Not perfect, but for that price excellent. Clean towels and bath robes each day. Staff is OK, nice and pleasant. Manager lady was present all the time, willing to help, always monitoring what is going on. Every reasonable request was accepted. Food was nice, almost same breakfast each morning, but enough of different options so you can combine your breakfast. Lunch and diner, with lots of different meals, so you can also combine. We didn't have a same meal for the three days of staying there. Pools were warm and clean, even the one outside. Aqua park wasn't working, but its normal for the period of year. Good and secured parking.

Nothing.

The beds are comfortable. The room is clean and large. The pools inside(with a glass cover) are warm, the hot one 70C is just wonderful. The outdoor is sea salt pool which is great. The Spa section is clean, not crowded which is not that common. The water everywhere is mineral and it feels really nice. The staff is friendly and welcoming.

The food is not great, no diversity, breakfast was really poor - no pancakes, no sandwiches, no scramble eggs, no bacon. More of your aunt cooking - tasty but boring. The so called aquapark is so so, but for the spaces they have it is ok. The outdoor pool is really small, even if you count the aquapark pools(which you should pay for going it's not included in the price for the room)

Fantastic Spa hotel, we got an upgraded room from Bookings.com which was fantastic. Nice room and view. The full board food buffet was very tasty with lots of choices. The Spa is one of the best I have ever visited and the hot mineral pools are perfect. Staff friendly and professional. Would definitely return in the future.

Would have liked disposal slippers for the Spa and more toiletries in the room. Maybe Tea and Coffee making facilities.

Clean , spacious, and quiet rooms . Very handy small balcony . Renovated showers Excellent spa and pool facilities. All kept clean. Abundant and delicious food variety Helpful and respectful staff . Hot salty External pool and sunbeds Unbeatable value for money

Noisy waste pipes

Everything was excellent. The staff was very polite. The spa was very pleasant. The food was delicious, there were many options. The tomatoes were extremely delicious. The room was comfortable and large. The view from the room to the mountains and hills was nice.

No complaints, no problems. We were very satisfied.

I would recommend this hotel for your stay in Veligrand.👌🏼 There are a lot of options and things to do in order to relax (inside and outside pools, saunas, hammam etc.) 🧖🏼‍♀️. The food is also very good. All in all the hotel is worth the visit and it is value for money.

Big rooms, the staff are lovely and kind ,the view's are amazing

The pool area ,it is a bit outdated ,not enough sun beds and not safe for walking around. The room is not cleaned daily. We stay 3 days ,never cleaned apart of bringing new towels and taking the bins .The hotel is outdated ,needs renovation