I would recommend this as a home base for small families interested in visiting the Angkor Temple complex. There are 3 x one bedroom and 1 x two bedroom apartments in this small complex. All feature a hip-deep rooftop pool and sun lounge deck, kitchen facilities, TV, and good sized rooms and beds. Property offers free breakfast daily, free laundry service and shuttle tuk tuk to the main part of town. Download the Grab Taxi app for cost effective and efficient travel elsewhere around Siem Reap. Location is ideal, away from the chaos and closer to the temples than most - There's a fabulous coffee shop at the end of the laneway (koko), the ABA bank will change your money, pharmacy and 7/11 and hawker stalls for fresh cheap lunches. Staff were friendly and respectful of privacy, helpful with suggestions if requested. We loved spending hot afternoons on the rooftop reading a book, dipping in the pool, having nice family time. Airport pickup service ($35 USD) is a comfortable people mover with friendly driver. Allow 45 mins travel.

Minor things - The property was darkly decorated, making it hard to see in dark parts of the bedroom and kitchen. Second bedroom only had one single bed, which may be an issue if you have two kids. Would love to see the property decrease single use plastic water bottles and invest in a water filter and refill station

We had such a wonderful stay at De Sarann Villa, the staff could not be friendlier and more helpful, nothing was ever a problem and they were always ready to help. Every day there was a tuk tuk available for a free drop off and pick up into town. The room was spotless, and our pool was always clean and ready to use. It's only a short walk to some shops including a 7/11 and an ATM. On one day we used their tuk tuk tour service to visit some of the temples, it's was great value and lots of fun, they also organised scooter hire for us. The area is nice and quiet and the hotel is very safe.

Nothing at all, we loved it.

Breakfast, which was served near our private plunge pool on the roof, was excellent. Four breakfast options with customization possible, the view of the city around us was wonderful, and the plants and pool all made for a delightful experience.

The hotel is located in a quiet neighborhood, but it was hard for me to get there because Google Maps kept telling me to turn down impossibly small streets. Once I ignored the driving instructions and looked at the map myself I was able to get there, but instructions from the hotel prior to the stay would have been helpful.

Very nice and friendly staff, you could ask them for everything. Awesome little Villa with a private pool with shower on the rooftop. Very comfortable bed, good equipped kitchen and a big bathroom with shower and bathtub. Breakfast (very good) has 4 options, 2 continental and 2 Asian. You can order tasty lunch/dinner from a nearby Khmer Restaurant or ask the hotel drivers to bring you in 5 minutes to Town (Pub street/All cheers street/etc). A 7eleven-Store is on the next corner, just 2 min by walk. Different Tours can be organized by the hotel for a very fair amount. Hotel is between city center and Angkor, Angkor Ticket Office is very close. Special thanks to Poy, my TukTuk driver all the days, who brought me to the best temples at Angkor and took very good care of me offering lots of cold drinks while on tour and telling interesting facts about Angkor and Siem Reap. And of course to Rhina and her staff too for everything! You are the best and I would like to come back!

Everything was perfect. Only thing I would improve is working with a restaurant with western cuisine, too, as especially child’s from there often prefer eating things like pizza, pasta or French fries…

We had an absolute blast at this location. Our hosts were always kind, and even packed us a breakfast to take away on our final morning when we needed to catch the 7am bus to the airport. We rented our own scooter (which we regularly drive and are licensed for in Taiwan) for daily use around Angkor, etc, but used the free tuk tuk in the evenings to go for dinner and back. This meant we were free to enjoy cocktails. The swimming pool was an amazing perk, and we enjoyed cooling off in the late afternoons as well as eating breakfast by it. We would stay here again if f we returned to Cambodia.

The sofa was a little narrow.

When we arrived there were no other guests so we were upgraded to the largest and most expensive suite free of charge, which was very nice. The guest service from the staff was incredible. You stay in contact with an app (messenger/wechat etc) and they answer all concerns promptly. They provide free daily tuk-tuk rides to the city and make your breakfast to order, and also arranged taxi for us back to the airport. Very friendly. The location is great - near the city, but secluded enough in nature so it is quiet at night whilst sleeping. Our first morning was a holy day and we woke up to monks chanting in a nearby monastery which was pretty special. I would highly recommend for couples, a nice jungle getaway.

Not a complaint so much as a heads-up for other travellers. The suites are located off a road where you have to travel through a narrow alley, it's big enough for tuk-tuks but a tight squeeze for cars/4WD's. So when you are returning to your room you will want to book a tuk-tuk back

Boutique property with chill vibe. Very quiet. Private rooftop pool was amazing. Spacious rooms with good AIr Con. In the morning we would hear Buddhist chanting and bird song. Good restaurants nearby. Convenient location to everything. Very welcoming, friendly hosts who looked after every need. Offers for organizing tours, beautiful breakfast daily, greetings when we would come and go. Just lovely.

All good.

In a very busy and noisy city this was an oasis of peace and quiet. The location is brilliant as it is near the interchange of the metro and the sky train. They stored our luggage until the evening and the shower before going to the airport was really good. Great cost effective organisation of taxi to the airport.

Can't think of anything

We tremendously enjoyed our stay at De Sarann Villa. The rooms are well furnished, the bathroom is spacious and the private pool on the rooftop terrace is a great place to refresh and relax after returning from an exhausting visit of the temples. The very attentive, yet unobtrusive service provided by Frank and his team is especially noteworthy.

A second reading lamp at the bed would be an improvement.

I would like to thank Mr. Frank, his Family and Staff for a wonderful way. From the first moment Mr. Frank has been a wonderful host, flexible, helping us with everything. The location is conveniently located halfway between Angkor Wat and the downtown area. The tuk-tuk driver who was taking us around was fantastic, very kind and fun to be around. While there are many good price-to-value ratio stays (including big hotel chains) in Siem Reap, I am happy I could support a local, family run business. The place is ideal for a family, we were visiting with our 21 month old infant and she was treated also very kindly and enjoyed everything.

None.