6 nights at this gorgeous Hotel. I’m from hospitality background in luxury Hotels, THIS IS THE PLACE TO GO! Why? The team here is incredible! You can go perhaps in a way more expensive Hotel, and think: “I will enjoy it better”, in fact what will make you really enjoy the place you book it is not how expensive it is and so how comfortable you think that place will be, but HOW THE STAFF MAKE YOU FEEL. When you will go back home, after years you will remember this place for how they deeply made you feel. Firstly SAILA: you are one of a kind, your welcoming smile, knowledge, enthusiasm really made the difference to myself stay. SREYMAO: thank you for cleaning to perfection the room daily and set up a wonderful flowers PRACH: thank you for the help with my scooter, and welcoming me back with an incredible smile! MITHUNA: thanks for making an incredible cappuccino for me every day! SREY: thanks for supporting with bookings! And to all the team I did not mention I’m sorry, you are all INCREDIBLE!! To the OWNER, compliment for having such an excellent team, who loves their job! I Hope they are all well paid for their professionalism! I Booked for 4 nights at first, then of course add 2 more; I was celebrating a special day and without asking for it they upgrade my room to a suite for the same price, organized flowers in the room with a warm flowers bath waiting for me. There is not a single team member that does not stop to give you a warm welcome after every time you step foot out of the Hotel. Room: clean/ specious/ welcoming with balcony/ cleaned every day to perfection Breakfast: buffet style, with option for barista coffee, change daily Amenities: swimming pool, 24h concierge service/ gym/ spa DO NOT waste you time looking at other Hotels, if you want to have an incredible time, just come here!

the staff were so unbelievably helpful and friendly, without being overbearing. any 'issues' that we had (and i use that term very lightly, we needed a mattress topper for the bed) were handled promptly and without fuss. the room was prepared wonderfully for our arrival, the establishment itself was beautiful and perfectly ensconced in nature

THIS IS NOT A CRITICISM, just a comment for transparency. the room is not soundproof, as it was advertised. this didn't impact our stay at all. there was also an unpleasant smell in the bathroom, but this was temporarily rectified during our stay and we were informed this would be handled completely prior to the next person's stay

We chose this hotel mainly for its location and were not disappointed. The staff were so helpful and friendly and gave us lots of information about the area. The pool (although small) was lovely. The surrounding garden and ponds gave a sense of calm and tranquility. The rooms are clean and spacious with comfortable beds and we had a lovely balcony overlooking the pool.Would definitely recommend this hotel.

The only negative, as others have noted, was the breakfast. Fruit, cereal and croissants but everything else was Asian. I LOVE Asian food, but not for breakfast. There were also a lot of flies but the staff tried their best to keep them away.

The hotel itself is beautiful, with a lovely pool and very good service — the staff were always friendly and helpful.

The experience was unfortunately affected by the extreme noise levels in the mornings. From around 6:30 AM, children were screaming and playing loudly at the pool, which made it impossible to sleep in. We asked the reception to enforce the quiet hours, but sadly nothing changed. Another downside was the breakfast area, which was swarming with flies — this made eating quite unpleasant. It would help a lot if doors were kept closed or mosquito nets were installed over the buffet. In general, the hotel is not ideal for those looking for peace and quiet or hoping to rest in the morning. If you’re an early riser and don’t mind noise, it’s still a great choice

We loved everything, the facilities were great, the location perfect, almost on the sok san rd with its bars and restaurants and a 5 minute walk to pub st. It was still quiet and peaceful, a little Oasis. The main reason we loved this place so much were the staff. Vansy and her team went above and beyond, from the cold tiger balm flannels when we returned from a long day sightseeing to the guys spraying insect repellent when leaving for an evening out. Small things but they add up. But it was their smiles that make this place special! We fell in love we Cambodia and it’s people and Phka Chan is a big reason why❤️

The hotel, staff, and service were so exceptional that I extended my stay! The team is incredibly helpful and kind. They assisted with booking activities and flights, recommended places to visit, and shared insights about the local culture. Their attention to detail is unmatched, and they genuinely cared about me throughout my stay. Before my excursions, they thoughtfully prepared a healthy breakfast for me to take along. Special thanks to Seila, Makara, Phally, and Chhun, who ensured I was comfortable and had everything I needed. Shoutout to the two young men at the entrance (sorry I didn’t catch your names) who helped with my suitcase and greeted me warmly every time I came and went. I was quite demanding, but they always accommodated my requests and provided answers to all my questions. The hotel is spotlessly clean—a little oasis. The location is ideal, tucked away from the hustle and bustle but still close to attractions and the city center. As a solo female traveler, I felt safe and well cared for. I can’t wait to return next year with my family! For a relaxing stay where you’re truly looked after, I highly recommend staying here!

Everything was perfect!

The rooms were spacious and beautiful. The staff were absolutely and incredibly accommodating and thoughtful. We end up booking two days tours with the hotel. A place I would definitely consider staying again. Location was good for me. You’ll find a laundromat in front of the hotel and 7/11 store around the corner. I also found a restaurant near by where I ordered the same yummy dish every day…

Just some minor things that I’m sure the hotel can fix for future are mini fridges didn’t work in room 101-102 and shower pressure was a little weak. Also for me a bin in the room too would be great there’s one in the bathroom).

What really sets this hotel apart from the rest is the service. I’ve stayed in a lot of hotels around the world and this is the best service I’ve ever received hands down. Every single member of staff at this place is fantastic and they really can’t do enough for you. Every time you leave and enter the hotel grounds you’re greeted and asked if you need anything. When waking up at 4:30am for our Angkor Wat trip they packed us a breakfast which was very kind. The pool area is beautiful and breakfast is pretty good (better when not operating as a buffet). The rooms were spacious and very clean. The AC was okay (very effective in the evening but seemed to get turned down a bit overnight). Overall I’d recommend this hotel without hesitation and would return in a heartbeat if we come back to Siem Reap, which we may well do, as we really enjoyed the city generally.

Nothing.

The property was in a great location. It was just around the corner from the Main Street. The room was large with a great bathroom and all the amenities. The bed was comfortable and the balcony was great. The pool was lovely and out of views of the Main Street unlike other properties. Lovely staff who always are on hand to help and accommodate- even provided a pack away breakfast at 4.30am when we went to Angkor Wat. Would recommend staying here and would return here again !!

Beautiful little garden hotel with new and modern facilities. It is located just off Sok San Road, one of the main arteries leading to the city centre with lots of restaurants bars and convenience stores nearby. Walking to the centre takes just under 10 minutes, a TukTuk for $1-2 will get you there in 5. The location was really perfect, so central and yet reasonably quiet. The room on the ground floor was clean and stylish, the mattress firm but comfortable. The bathroom with a huge open shower also had a door leading to a small outdoor area with a stone bathtub. The pool area is surrounded by lush greens with plenty of sun chairs to choose from. All staff were extremely friendly and helpful with planning trips to Angkor Wat and the surrounding areas. Great breakfast too! I warmly recommend this hotel and hope to be back soon.

Nothing comes to mind.