We booked the cheapest hotel that was still in a good, safe location and did not expect it to be as wonderful as it was! Location was great, surrounded by so many places to eat and close enough to all the things we wanted to do it wasn’t too far of a drive every day. The room exceeded our expectations, huge and comfy. Underground parking with an elevator to take you straight up to your floor was so convenient.

The only issue was an electrical problem halfway through our stay set off the fire alarms in the middle of the night. The fire department and an electrition got us back in our rooms within two hours but for the last 2 days we had no tv and no elevator which was not ideal being on the fourth floor and having two young children in tow. This was completely out of the staffs control and they compensated us accordingly.

Clean, handicap room nice and large. Security guard extremely helpful. Found a parking spot for us. Carried my suitcase up to the room. Snacks are very expensive. Washroom has big handles beside toilet and in tub for safety.

Restaurant isn’t open Sunday afternoon for lunch or dinner. Pool no access for wheelchair, but gentleman staff lifted chair down to pool area and back up. Staff in lounge/ restraunt area slow in service but quick with people who came after us. Received bill before the food. Had to remind staff about our beverages. 1/2 way through meal served coffee and tea. Luke warm. Menu said pineapple juice but don’t stock it. Had to get my own apple juice. Asked for hard cooked eggs but were runny. Have to have a big light on in order to watch tv.

Stayed in the King Suite with Jetted Tub. Room was clean, had a little balcony overlooking the main area w/ optional blinds (the main area had some construction tape up in some areas but there was no distribution during our stay), room was quite roomy with a couch, 2 tvs (1 in bedroom and one in the living room area), a nice kitchen table which we used for some boardgames, and the jetted tub was great. Did not use the Fitness Center or Pool but both looked quite impressive.

I love the whole vibe of this hotel. The atrium. The piano playing. The pool in the basement. It’s all so cool. The rooms are nice. I make sure to book a city view not an indoor balcony. Nice stay for the price.

The housekeeping crew was extremely noisy in the morning. I understand they are working but they were talking super loudly and banging things. And like I had a late night so I didn’t appreciate that. Especially at 9am. Like check out isn’t till 11am chill out.

Room was clean and comfortable. The bed was cozy and there was a perfect amount of blankets and pillows.

Hotel was under renovations....all for the better, but it would have been helpful to know this before checking in. Prepaid for room through booking.com, but at check-in hotel required a credit card with a hefty security deposit.

Rooms are nice, beds are nice.

When I asked for my room to be cleaned, they only brought towels and changed the garbage. Would of been nice if they could of tidied my room as it was my friend's birthday. Also I got a noise complaint, and it was still very early during the day. Was only listening to music.

It was quiet. Room is great size .

When I tried to make coffee in the morning , noticed the water bottles they provided in the room were used .. they didn’t check to replace . Needless to say I have no coffee . When I told the front desk about it , and asked if they have water I can have instead, he told me I can purchase them at the gift shop instead .

Convenient location to get to anywhere in town. The room had a balcony which was excellent because I enjoy fresh air in the mornings.

The pillows were made. feather or down. Would have been nice to have a regular or foam pillow option due to allergies.

Love the rooms and the hotel. Comfy beds, nice shower and the balcony makes it seem like a home away from home.

Stayed here a few times and there are never any towels left in the pool area. Had cut myself getting out of the hot tub and had to walk dripping wet to the elevator to get to reception for a bandaid.

Big rooms with very comfortable beds. Now has a Japanese restaurant on site which looks good.

Only draw back was the water pressure in the shower was quite low. This may have been specific to the room as we have never experienced that before in our past stays in the hotel.