Perfect location near the bus/sea bus station , Comfy beds , lovely room , nice restaurant serving nice food reasonably priced.

The pool , lack of chairs/loungers at the pool side, the pool was sectioned in lanes so just lane swimming which didn’t make for a relaxing area. From 3.30pm to 8.30pm every weekday there are swimming lessons on so most of the pool being used for that , making it very noisy with the instructor shouting instructions, so not a relaxing atmosphere for hotel guests . The sauna wasn’t hot and there was a sign preventing water being added to the coals! The steam room was out of order for the 5 days that we stayed there , very disappointing.

Although we were expecting more of a mountain view rather than the buildings but it was still ok. The location was nice with a waterfront and a view to harbor. Room was comfortable and was equipped with everything necessary for our 3 night stay (microwave, iron, refrigerator, coffee maker, safe box). Room service was exceptional, we comeback to a very clean and tidy room everyday of our stay. Front desk staff was polite and friendly.

Parking was expensive. Breakfast could have been better. I hope they include steeped tea in their menu and provide salt and pepper on the side. The amount of bread was less compared to the rest of the items in my order.

We were last here 6 years ago and returned as we had previously thoroughly enjoyed this hotel. We were not disappointed. Rooms clean, comfortable with small balcony overlooking the harbour. Everything worked. Good quality toiletries. Mini bar and fridge. Great swimming pool and sun deck to chill out a while. Good parking for car beneath the hotel. Good and varied breakfast with really kind and attentive staff. In a great location- regeneration has kicked on since we were last here and lots of new restaurants close by to the hotel as good alternatives to the hotel restaurant.

Car parking not cheap at $29 per night (but we knew this when booking). Pool area a little tired now and certainly the towels provided needs changing - small and threadbare. Sun deck could be improved by having loungers with mats.

Great location close to the shoreline in North Vancouver offering a beautiful view on the skyline of Vancouver. Very close to the Seabus station making it very convenient to reach downtown Vancouver. Hotel has a large swimming pool and a whirlpool as well as a sauna. Rooms are spacious and clean, staff is very friendly. Good restaurant in the lobby - breakfast is a la carte - and also a lot of food options in the immediate vicinity.

We spent our wedding night here and were quite happy with our harbour view room. The hotel was very thoughtful and left a card and some chocolate covered strawberries to congratulate us. We noticed there was also a store downstairs in the lobby which was open even when we checked in after midnight. Although we couldn't order room service for a bottle of champagne we were able to purchase one in the lobby so that was convenient.

The price seems a bit steep for shoulder season in Vancouver, but then again the price of accommodation in Vancouver is very high compared to other cities. I can't fault anything in the room or regarding the service or our stay itself however.

The room was clean and spacious, view of the waterfront was nice and the location was handy with lots of restaurants within easy walking distance. A bonus was a large Christmas Market right outside the hotel lobby doors.

We were down to one drinking glass (from an initial 4) by the time we checked out. Two comfortable chairs would have been nice. Just one meant that one of us was sitting on an office chair or the bed.

The location is fantastic! Near Lonsdale Quay where there are many restaurants including the wonderful vendors in the quay. Also, they are close to Lions Gate Hospital & several Dr offices.

For the high prices charged even for no ocean view rooms The Pinnacle needs to add a little more pizzaz such as pictures & colour to walls. I had to ask for a shower cap & there was an absolute minimum on coffee supply.

Bed comfy if a bit soft. Like having snacks and drinks in the room. Being able to open the sliding door was nice, saw otters. Bathtub is excellent and plenty of hot water. Pool, hot tub, sauna and steam room so good, and hardly saw anyone else there. Wished I had brought my workout clothes - so great that fitness and pool areas have a view instead of being stuck down in a gloomy basement level. Very responsive front desk and staff. Lots going on down here, even early week in mid-December. Outdoor skating, great cafes, honey shop was excellent, baking at Nemesis Cafe was mind-blowing, easy walk to Quay and outdoor waterfront seawall. Polygon Gallery is beautiful. Liked being able to order food from Lobby Restaurant and take up to my room. Good decaf coffee.

Parking is expensive at $30/night and spots are small and hard to get in and out of with an SUV. Need a sign on the exit door to residents-only parking area - I got stuck in there and had to call front desk to get me out and lost some much-needed time. Potatoes Lyonnaise with eggs benedict awfully salty, and I like salt.

The view. This is why we booked here but we didn’t know that the room we were booking didn’t have the view because the photos did. So we upgraded and paid a little extra to get the pier view. The staff were really nice and accommodating.

The AC was broken. The room was getting so hot and just wouldn’t cool down. That’s when they told us the whole building’s AC was broken which I thought was quite unacceptable for a hotel. The staff were really nice though and brought us a fan. But paying full for a room that didn’t have AC is quite ridiculous.

The hotel was excellent. Staff were very helpful. Facilities were better than expected. View was amazing. We had breakfast both days in the Lobby restaurant and it was very good. Location was really good. So handy for the Quay and Shipyards. Lots of pubs/restaurants. Would recommend this hotel to anyone.

Only thing that was a bit inconvenient was that the main elevator did not go all the way down to the parking lot. You had to switch elevators and it made the trip to the car if you forgot something a bit long!