So far my favorite hotel in Guangzhou. I’ve stayed here 3 times already. I like the room, roomservice, staff (!!), pool and spa. This place is much better than grand Hyatt and you can see it reflecting in price. Concierge service helped us pick a good restaurant for our lunch 🙆‍♀️ I like the continental breakfast ordered by room service. It’s cheaper and cozier than hotel’s canteen breakfast I guess, the advantages are obvious, so I’m gonna go straight to disadvantages that made my stay a bit uncomfortable

There is a very poor soundproofing, when you can hear your neighbors coughing (and not only that) through the air ventilation rack Also, I don’t like that every time they see me at the front desk, it’s like they’re seeing me for the first time. If you want to go to a rooftop bar, book veranda seats in advance!

10/10 - Exceptional Service at Park Hyatt Guangzhou My stay at the Park Hyatt Guangzhou was absolutely outstanding, and much of that was thanks to the excellent service provided by Soulphen Young at the reception. From the moment I arrived, Soulphen went above and beyond to ensure my experience was flawless. Reception Service: Soulphen Young was incredibly helpful, professional, and attentive throughout my stay. She welcomed me warmly, made sure everything was in order, and was always available to assist with any request. Whether it was providing local tips, answering questions, or helping with arrangements, Soulphen's dedication truly stood out. Accommodations and Amenities: The hotel itself is stunning, with luxurious rooms that offered the highest level of comfort and elegance. The amenities were top-notch, including excellent dining options, a well-equipped fitness center, and a relaxing spa, all contributing to an exceptional experience. Location and Convenience: Located in the heart of Guangzhou, the Park Hyatt offers convenient access to shopping, dining, and cultural attractions. It was easy to explore the city, and Soulphen was always happy to provide guidance when needed. Overall Experience: The Park Hyatt Guangzhou is a top-tier hotel, and the outstanding service from Soulphen Young at the reception made my stay even more memorable. Her professionalism, friendliness, and attention to detail made a big difference. I highly recommend this hotel for anyone visiting Guangzhou looking for luxury, comfort, and exceptional service.

10/10 - Exceptional Service at Park Hyatt Guangzhou My stay at the Park Hyatt Guangzhou was absolutely outstanding, and much of that was thanks to the excellent service provided by Soulphen Young at the reception. From the moment I arrived, Soulphen went above and beyond to ensure my experience was flawless. Reception Service: Soulphen Young was incredibly helpful, professional, and attentive throughout my stay. She welcomed me warmly, made sure everything was in order, and was always available to assist with any request. Whether it was providing local tips, answering questions, or helping with arrangements, Soulphen's dedication truly stood out. Accommodations and Amenities: The hotel itself is stunning, with luxurious rooms that offered the highest level of comfort and elegance. The amenities were top-notch, including excellent dining options, a well-equipped fitness center, and a relaxing spa, all contributing to an exceptional experience. Location and Convenience: Located in the heart of Guangzhou, the Park Hyatt offers convenient access to shopping, dining, and cultural attractions. It was easy to explore the city, and Soulphen was always happy to provide guidance when needed. Overall Experience: The Park Hyatt Guangzhou is a top-tier hotel, and the outstanding service from Soulphen Young at the reception made my stay even more memorable. Her professionalism, friendliness, and attention to detail made a big difference. I highly recommend this hotel for anyone visiting Guangzhou looking for luxury, comfort, and exceptional service.

Excellent Hotel to stay in quanzhou. Everything you expect from a 5 star hotel and more. The location is great for the subway, just downstairs, which the subway line connects to a lot of places. Shopping mall across the road for restaurants grocerie, etc.I will definitely be staying there again on my next trip to guangzhou. HIGHLY RECOMMEND

The pillows was the only thing that wasn't comfortable.

Great stay with fantastic view of GuangZhou CBD. Special thanks to mr Alex Yang for the smooth check in and check out process. He is helpful and experienced. Also offered to upgrade the room at 90rmb only and allow to check in to our room at 1-2pm. Fast and efficient ! Rooftop bar is recommended ! Nice ambience and spectacular GZ tower /city view 👍🏻 Staffs are nice to arrange us a seat even though last minute reservation made during Christmas night itself .

The location is exceptional, the hotel decor is modern and with good views of the whole city.

We drove to the hotel and the only thing that we picked at was the changing of lifts. We needed to take the lift from the car park to the reception and then take another lift to the level that we stayed. A bit troublesome to some extend

WOW! One of the best hotel experiences I’ve ever had. Park Hyatt Guangzhou is pure elegance in the sky — stunning views, flawless service, and unforgettable comfort. Special thanks to Mr. Watson for his outstanding hospitality and professionalism. You made our stay truly exceptional.

Everything

Rooms are lush ,perfect views, breakfast options so good. Entry concierge quite helpful especially when you need to order DIDI. Frontdesk staff- May , Evan, Jennie,Carey,Watson . Luo& Bella in breakfast room, Tina is my masseuse- so good to name a few left a lasting impression. This is my new home in Guangzhou

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I liked the helpful staff especially Watson at the reception He was very nice and gave us good advices about the places to visit and he even arranged taxis for us from his own phone❤️❤️❤️

The breakfast was boring Everyday the same dishes

Great view over the city and river from room. set up really well for business travelers with table and multiple sockets for electronics, nice firm bed, toilet separate from rest of bath. Espresso machine in room.

the hallway carpets looked quite stained, like there was a recent flood.