The sincerity and dedication of the room cleaning staff...and the hospitality of the concierge (especially Peter) was commendable. I loved everything about the hotel and the room.

The light in the rooms are a bit dim. People with slight vision problems (like me) will find it difficult. I booked the room in this specific hotel thinking the food would have more Halal(islam friendly cusine) which was not the case and that was dissapointing.

The location is great, you can go out in the evening and buzz around the parks around here. Lots of stores and restaurants. Courteous staff who support English, which is not so common here. Clean and luxurious for reasonable money. Breakfast is varied. Indoor and outdoor pools, saunas, hammam, spa, gyms. Everything you could dream of is available. We had a wonderful week and will return next time only here.

Maybe in a hundred years there will be new amenities that aren't here. This is a top hotel for today.

The Jumeirah Hotel was impeccable. But the quality of a hotel is not only about the interiors, amenities, services. I think that the friendliness and helpfulness of the staff are very important. My main wonderful memories of staying at the hotel are connected with the help of the concierge Hans. We simply asked him to order a taxi to the airport. He found out that our flight was cancelled. Thus, we could not fly to Shanghai and did not have time for our flight to Madrid. For almost an hour he was in touch with the airport, the airline and rebooked all our tickets. In the end, we accidentally found out that his working hours had long ended, but until he helped us, he did not leave. We are very grateful to him! And we have wonderful memories of the Jumeirah Hotel.

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I am really happy with my stay here! I came with my mom(60 years old) and she has always been picky with the accommodations. But she loves this hotel!!! The room is incredible beautiful, love the cozy vibe and the fresh flowers which adds a little bit to the atmosphere. The service here is wonderful! Everyone seems happy with their jobs, when I talked to them they smiled and responded nicely. TBH you don’t see this level of service a lot in Guangzhou, comparing with other hotels. Well if you’re looking for any honest feedbacks here I would say this hotel worths your money!

I barely have anything to complain about

Hotel was very nice and clean. View was great and room layout (duplex) was just amazing. We had a homey vibe while being in the hotel. Decoration of the room and floor was also nice while the lobby was more traditoinal. Breakfast proposed a large variety of options (western and Asian) and it was tasty enough for a buffet style. Te location was also good as it is in a district with many luxury hotels and malls.

it was weird to not have anything to hang clothes at lower floor. also while the setup was similar to home, there was nothing to heat food, enough cuttleries. the shower system at upper floor was too complicated to understand and never figured out how it works. While the food was good, I felt in-room dining didn't provide many options and food got quickly cold.

The newest amazing hotel in Guangzhou! Location is fantastic, rooms are so modern and clean, staff are next level helpful and friendly. If you travel for trade fairs at Pazhou, dont waste money staying at the nearby hotels they are old and dated, you can catch the metro from Zhujiang New town and get to the fair in a few stops - its so easy. Great walking at night time near by with best canton tower views

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Every thing was perfect

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I had the pleasure of staying at the Jumeirah Hotel in Guangzhou and it was an exceptional experience from start to finish. The hotel is stunning, with beautifully appointed rooms that have all the amenities you would expect from a top-notch establishment. The view from our room was absolutely breathtaking, providing us with a beautiful panorama of the city. The highlight of our stay, however, was the service we received from the chief concierge, Peter. He went above and beyond to assist us with everything we needed, from hailing taxis to sending packages via DHL. His attention to detail and willingness to help made our stay all the more enjoyable. The rest of the personnel at the Jumeirah Guangzhou were also very nice and helpful, always greeting us with a smile and ready to assist in any way possible. The overall atmosphere of the hotel was welcoming and luxurious, making it the perfect place to relax and unwind. In conclusion, I would highly recommend the Jumeirah Guangzhou to anyone looking for a top-notch hotel experience in the city. The combination of beautiful rooms, breathtaking views, and exceptional service from Peter and the rest of the staff make it a truly special place to stay.

James truly made our experience unforgettable. He was always available to help with anything we needed and went above and beyond to make sure we were comfortable. His kindness and dedication really stood out. The rest of the staff were also fantastic—super helpful, fluent in English, and available 24/7. The rooms, all on the 50th floor and above, had incredible views, were spotlessly clean, and the food was absolutely amazing.

Everything was perfect

This hotel is incredibly beautiful and luxury . we stayed in premier room and it was awesome. The view was fantastic,size and the interior are very impressive . We had wedding anniversary with my husband and the hotel made for us very beautiful towel swans with rosé leafs on the bed , also they gave us a wine and fruits as a compliment. This was unforgettable. The breakfast was perfect with very big choice of dishes. The stuff was incredible. We travel a lot and visited a lot of hotels all over the world but this hotel for sure is one of the best !

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