The Park Hyatt Shanghai is an excellent hotel with stunning views and top-tier service. We stayed as a family, and while the room we chose had incredible views directly overlooking the Pearl Tower, the low romantic-style lighting – clearly designed with couples in mind – was not ideal for a family stay. That said, the quality of the room and overall comfort were still excellent. Dinner in the main à la carte dining room was a real highlight – exceptional food and flawless service. A luxurious and memorable experience.

The view at the lobby and bar was exceptional! Convenient location, across the river from old town, and right in the middle of the business district. The breakfast was delicious and diverse, definitely recommend going! Plenty of different cuisines. The staff was friendly and helpful.

I had issue with the room as the windows would get very humid and drip. Also the ac was not working well. Not all server staff spoke English, which is an issue for a five star hotel specially with such international clientele and Hyatt brand.

The Park Hyatt Shanghai is an exceptional hotel 90 stories above Shanghai offering the most spectacular views of this amazing city. The all you can eat breakfast buffet is second to none anywhere in the world in my opinion. The staff are exceptionally helpful and friendly.

It is very pricey, but I honestly can't imagine staying anywhere else once you have been spoilt by the Hyatt. Pudong is a little out of the way in terms of exploring the city, but there are adequate transport links and taxi's although difficult to hail, are cheap.

Always a spectacular layout and incredibly refined decor, especially the lounge bar on the 87th fl.

Unbelievable that an establishment of this level could not make use of any of our three Visa cards, all of which worked perfectly well in other places around the city those same days…

The central A/C system in the building did not work great with a properly like this and the amount of money the guests are paying we should not be in the building sweating like pigs, can’t enjoy tea or breakfast in the morning because it is so hot.

Every single staff was friendly. The breakfast is various and very tasty. Everything is clean and service is fast. The view in our room was great. The bed is super comfortable. We didn’t hear much from other guests or wind etc.

A huge 8 person table and two lonely chairs? Useless design element especially when the other furniture is an one-person-sofa in a 2-person room. A small couch and table would be perfect after an exhausting day trip. The TV is a little too small for that size of room. The room temperature is not easy to regulate (hot or cold).

The Park Hyatt Shanghai is all about the views. There are few experiences in life quite like waking up to one of the most amazing skylines in the world.

Pudong is a little isolated from the rest of the city, so everything is a taxi ride from the hotel.

Very beautiful hotel with amazing views, the food was very good both the breakfast, in-room dining and restaurant on site. Room was clean and very comfortable

Hotel is a bit old

size of the room; service quality; quietness of room Breakfast

bath tub had mold Furniture aged carpet stained sinks clogged

We really enjoyed the view. The room looked a bit simple, but the view is worth the money.

The booking.com site does not let you know clearly which view will you get from each room when you book it. Please put the proper picture of the view you will get in each room description.