The room is enough to fit 2 beds with extra space to walk around. There's a small fridge inside the room, so it is easy to keep your food and drinks. Our room has a window with the view of Komtar. It was a very nice scenery.

There's no iron provided in the room, so we need to go and iron our clothes at the iron station, which was located on the opposite site of our room location. We found it quite troublesome and inconvenient. The phone number displayed on Google was no longer in service. The lighting was rather confusing.

Room was clean and quiet most of the time. The breakfast was very good and staff cleared the table quickly. The guard uncle was very friendly and jovial. He can clear the guests coming to restaurant easily. Friendly atmosphere noted on both days.

Parking not available in front of hotel at night. Check out without providing hotel bill. No courtesy from receptionist to say thank you during check in and check out. Only 1 person was on duty and on mobile phone while we were waiting after a long trip.

The Hotel is not modern and a bit of age but it provides good quality and comfort. I stayed on the 7th floor, the water pressure was great. The room had a fridge, a kettle. Water bottles, tea bags and instant coffee were provided daily. There was a saftey box in the room, which as a traveling tourist was helpful. I appreciated the wardrobe and a very comfortable bed with cotton linen which I personally prefer over polyester fibres AC worked fine and reliable.. Should you think the location is not right in the centre of George Town, think about whether you appreciate the stated amenities and a good price to quality relation over a buzzling location. In case you don't want to walk to the busy centre of George Town just use Grab to get to your destination. I made the decision to switch accomodations which I regreted the moment I entered the room of the other hotel.

The smell of the towels. Sometimes the odour of vinegar was prevailing.

Standard room was very small for our satisfaction Upgraded to family room so impressed Location central & night food markets all around Free Cat bus close with bus station Breakfast buffet staff awesome with international & local selections

The first room assigned too small & gloomy but recognized as such & recieved upgrade Nothing else Check in smooth Friendly staff loaned an umbrella for our walks

The hotel was under renovation during our stay. The room was clean and the staffs were friendly. The security guard was helpful.

The lift to our floor-due to the renovation, we had to walk around to get to our room.

I like because the placee is very strategic because its near the town alsoo the facilities at the hotel is very comfortable and easy too access

Maybe the parking because its first come first serve.. when you go out using car its difficult to find parking.. only the parking problem

Complete with the facility such as small fridge, hair dryer. Large bed.

The bathroom not so clean the first time i enter. Difficult to find a parking. The guard is not helpful when i asked where to park. He said to park at the paid parking lot when i am the hotel customer.

The cleanliness of the room is good. And location is good.

The car parks are very limited. The front desk will not pick up the calls. I had left my mobile phone charger when i checked out from room 202 and i tried to call them so many times and no one bother to answer the call. Even when I stayed there, I rand the reception, no one answered the call as well.

It was close to almost all of the George Town's tourist spots. The hotel is clean and the rooms are clean. The staff is helpful and sweet.

The room didn't had much ventilation which was causing a little of suffocation. That's all we didn't like much.

The cleanliness of the room and the location of the hotel

I had called them numerous of time and the staff that manning the front counter do not pick up the call. I had left my Samsung phone charger at the bed side table of room 202. Trying to call them but no one picks it the call. Very frustrated.