This property was excellent. The bungalow accommodation with beautiful front verandah and large comfortable chairs were ideal. They have interconnecting bungalows which are perfect for families. There were many bungalows on the premises but very well positioned so privacy was assured and so it seemed like there were very few people around. This resort is on the beach/Andaman Sea. There is a small wave and very suitable for swimming. The swimming pool was a beautiful resort style pool. Breakfast had a large selection of choices and beautifully presented. The staff could not do enough for us. Every request met with a smile and actioned immediately. I was sad to leave and if staying in Khao Lak again I will stay there.

Not applicable -loved everything

Great staff who were attentive to our needs. Lovely pool especially late in the day. Huge comfortable rooms (including adjoining for us and our teen sons) Quiet and peaceful set well away from the highway. Well sited for shops and restaurants and lots of taxis for further afield indeed most attractions and even some restaurants pick you up. Main meals and snacks were tasty

Sadly the access to the beach is very eroded but can be accessed with care. Some rubbish on beach (not hotel fault) No sea swimming (red flags at all times due to riptides (again not hotel fault) Cooked breakfast not very nice but plenty of other options.

Great little hotel right on Nang Thong Beach near Khao Lak lighthouse. Small & Sweet. Lovely gardens. Authentic Thai. Completely accessible, they even have a beach / water floating wheelchair, and pool hoist. Rooms are huge, well commissioned, balcony, tea & coffee, water, air con. The only feedback I gave the hotel is that the pillows are flat and a little hard. Breakfast very very good. Meals and drinks incredible, Sandy Beach Restaurant served some of the best food we had in Thailand, really very good. Beach good, although they have allowed some of the sea defences to show, which some people mistake for rubbish. Pool exceptional, as are the beach massueses. Staff incredibly welcoming and attentive, couldn't do enough for you. Great location, at the bottom of Khao Lak 'strip' of shops and restaurants. Transfers arranged by hotel very well. Incredibly good value. We stayed for 12 nights had lots to drinks and eat and our hotel bill came to £390.00 for two adults! Would definately recommend and come back.

Nothing!

This was my second stay in Baan Khao Lak in 10 years and it was as good as the first time: 1. The staff as very alert, friendly and helpful. For example, if its raining when we pull into the parking, someone would come with an umbrella rightaway 2. The pool is hands down the best pool of any resort we stayed in during our 2 weeks trip. They thoughtfully designed many shallow spaces for kids to swim all around the pool, and even have an assisted chair for the elderly to enter and exit the pool easily. 3. Breakfast was satisfying with many options of thai and western foods (not enough vegetarian options for my wife tho) 4. The location is great as its right at the start of Bang La On town, which makes it really easy to access anything you need.

Frankly, the beach wasn't the best of our trip as it was very wavy (hence some surfers) and not as clear as other beaches we had been to, but luckily the great pool design more than made up for it.

Fantastic value for money, amazing location.

We came in the hottest month and the pool was a bit too warm. Our first room smelt but we were moved to another room which was a lot better.

Grounds around rooms are lovely with lots of greenery and plants. Rooms are nice but dated and dark. They could be greatly improved with a coat of white paint on the walls and painting all the black woodwork cream or white. Rooms are comfy and the shower was good. Breakfast was very good with plenty of choice. Swimming pool was nice. We never had a problem finding a sun longer.

I liked the resort. I just didn't really like the area. Going right out of the hotel up the beach was not very nice. The main road up from the beach (which is to the right if facing the sea) is built up with ugly restaurants completely out of keeping with traditional thailand. The area doesn't have a nice look at all. If you turn left on the beach and walk that way, the beach is lovely. Very pretty and good for swimming.

Beautiful rooms, excellent service and they were always cleaning. They were always checking to see if everything was okay. The massages were the best I have ever had!

Pool can be cleaned more as sand on the steps, but can be blown in from the sea. The housekeeper accidentally opened our room at 5:15 in the morning as he got the wrong room. They did apologise and gave us fruit as an apology

Nice smaller hotel by the beach. Very relaxing atmosphere, peaceful and quiet in a good way. Room (family room) was spacious and clean. Hotel staff was helpful and friendly. Trees and plants on the property give the feeling of privacy and nice shadow from the sun and heat. There was enough of sun beds at the beach and around the pool. Great massage at the beach. A lot of restaurants and shops near by.

Breakfast was very basic but also cheap, so I guess you get what you paid for. Pool was a bit dirty at times but it was because hotel guests didn't use the shower before swimming and all sun block and sand from the bodies ended up to the pool.

Overall a pretty nice place and handy to the shops and restaurants on the main street. Food good but didnt like that 7% tax added on instead of being shown on menu price. Layout of our room was weird with 2 double beds joined together and another single we used to put one suitcase and daypacks on. Returning beach towels to reception was not efficient to get fresh towels but maybe a past problem with towels disappearing.

First of all, for Thailand nature lovers - Khao Lak area is where You want to be. No parties, no noise, very peacefull village. Baan Khaolak beach resort resembled just that. We loved the place, we loved the people and surroundings. Very nice that place is close to local restaurants and shops.

Nothing bad comes to mind.