Variety, lots of fresh fruit and fresh bread. Hot cooking stations offering eggs and local food station too. Separate drinks station offered personally made up drinks like hot or cold chocolate, iced coffee etc

Change fruit offering, it was the same each day. Use less oil in cooking of eggs. Eradicate the birds as they landed on the food and pecked it Decor very dark with the brown wood, would modernise breakfast area a bit and reception Lots of steps, couldn’t see how a disabled person would manage. Not a lot of English spoken in reception, which led to some difficulties

A beautiful Beach front -full serviced -Resort hotel with full amenities. The Villas were spacious with balcony. Breakfast buffet had Egg and noodle station, with fresh fruit, fruit juices and cold and hot breakfast buffet offerings. Besides the vast beach area the hotel also have a huge swimming pool. restaurant food was tasty and priced reasonably. Excellent service. Overall great value for money

The hotel exceeded my expectations

Great sea views. Plenty of sun loungers by pool and on beach.

For a very popular tourist location the staff level of English understanding was relatively poor. Compared to staff working in the tourist industry in Bangkok and Patong (Phuket) beach areas. Maybe the management should consider providing the staff with free English lessons on some basics e.g. dressing on the side (separate). Generally we got there. But anything beyond basic level was problematic and very frustrating. Perhaps the front desk staff at reception desk could actually ask for help from the odd member of staff in the back office who could speak good level of English when they struggle?

This place was fabulous. Beach was lovely with the best sunset views. Great location, great buffet breakfast and great accommodation.

We are vegan and found the restaurant had very few options but awesome restaurant across the road 🤣. Also we found that 2 bottles of water daily was insufficient. A refilling station would be good also for the environment.

We learned that Khao Lak Laguna resort is the oldest hotel of the bay which explains it traditional architecture and location, directly on the Nang Thong beach. We appreciated the fact that the hotel is very well designed, with large bedrooms with balconies. The breakfast buffet is great, located in a very nice building. Large choice of location of day beds which is appreciated in order to have some intimacy despite the crowd at this time of the year (january). The beach is very nice, great spot for long swimming session. The hotel also provides kayaks and paddles.

Since the beach is very nice, it is also very crowded but it may be quieter outside peak season....

This is the second time that we have stayed there and both times we found the resort perfect. The location is very good, it’s a 5 - 10 min walk to the start of the town and there is a few restaurants opposite Laguna resort which are well worth a visit. The big night market is 10 mins drive in a taxi at 300 bht and worth a visit for the bargains. The beach is very nice which you can access straight from the resort and never had a problem getting a sun lounger.

Nothing

Location great,beach great, rooms lovely and roomy and private, breakfast great. All great actually.

The restaurant was not so good for vegan choices.

Beautiful hotel with nice and well kept surroundings. Very friendly and helpful staff and good service. Great breakfast with good selection of both international/western and Asian chioices. Nice pool area with plenty of sun loungers. Nice and spacious (Oriental) villa. Walking distance to many restaurants, shops and services.

Beach is good but not accesible during high tide, this really isn”t hotel’s fault though

Property was clean and tidy. The beach is only one access right by the restaurants

Reception staff could not tell us about the room service give us the wrong information said it finished at 10:30, got back to the room and it said 11 o’clock tried phoning the numbers on the room service menu. Somebody answered once and said they can be back but never called me back. So no food after restaurant is closed last orders for about 930 maybe earlier?

- Spacious rooms - Great sea view from everywhere - Stunning grounds - Large pool - Decent food - LOVELY staff! Literally everyone was so sweet and helpful. We had a change in temp with our AC and after one phone calls there was someone at our door in less than 10 minutes. And the issue was resolved within the hour. We were so happy

- The staff could team up to do a beach clean up once a week - It would have been nice to have more room service + hotel restaurant options (but we came in low season so maybe that’s why)