The hotel and room was impeccable and very comfortable. We did not expect the amazing view and the closeness to the Nile River. There were a lot of food options for the breakfast buffet and their dinner blew us away. The best part about our stay was the support from the guest relations team. Prior to our trip, the guest relations team provided us with very prompt and helpful communication that helped us plan our time in Aswan. The whole booking process was easy and seamless. They helped us organized our transportation from the airport, our last minute day trip to the Temple Philae and the souk, and even provided us information on getting train tickets. ELagia, the Guest Relations Manager was available to us all the time. We felt like we were very well taken care during the entire time. The hospitality of the staff was superb. The location is further out from the city centre, but it was a positive because we got to experience the serenity away from the crowds. I would definitely this place to anyone, everyone.

This is such a beautiful property directly on the Nile! Loved being able to watch the sunset from my private patio. Staff delivered a complimentary fruit plate to my room shortly after arrival. I wasn’t here long enough to use the pool, but it looked very nice and clean. They made me breakfast boxes for my early morning departures and were accommodating to my special dietary needs (vegan). The Nubian design and decor in the room was absolutely lovely and well done.

Apparently this is a new hotel or under new management, The room I had to start with # 38 was spacious, a bench for the suitcase is provided, as well as an armoire. There were two chairs inside the room and a bench outside on the terrace. AC in the room. Good size room with two chairs and a bench in front of the desk which is long. It seems that all rooms have view of the Nile which is nice, however the noise from all the boats that go by is noticeable ,(even with windows closed) one boat (from the company) stayed in front of my room, it was horribly noisy, I had to use ear plugs. I must say that the manager immediately took action when I told him about the situation, and I was given another room, they moved all my belongings. The staff is very nice and efficient everywhere except for one men at the front desk whose English is dismal, he was barking at me, I do not know his name. But everybody else was absolutely charming lovely and very helpful including on my last day, I had a really bad headache, they gave me a room where I could have a rest and some paracetamol. The bathroom in # 38 was extremely small, I found it uncomfortable you barely have room to move. Good shower, no place to put anything on. The bed was very comfortable. There are some mosquito screens on the door, so I could open the window during the cool hours of the night. In room # 20 the room is smaller but the bathroom is more spacious as well as the shower which I actually preferred. The terrace facing the Nile has a chair as well as a bench in this room. It is also closer to the pool. The pool is ok, but does not have a deep end. The food is good, lovely presentation, very good breakfast, but varies from day to day.

The food is good, but the English in the kitchen is lacking so for example the menu says “shrimp cocktail with avocado” however no avocado (apparently it can also be due to the lack of ingredients I was told). As I said to them, in that case please erase the “avocado” on the menu, I had the case several times, The fridge does not keep the water very cool (water is provided), to say the least.

The whole place is very clean Room is new and was very clean and spacious, I had the chance to get Sandwiches for late room service and it was great also breakfast was excellent They put a fruit basket in my room with some kind of cookies and it was great welcome sign upon my arrival The staff is really exceptional team who work just to make you happy

Due to my short visit I did not try the swimming pool or jacozy although their location was outdoor overlooking River Nile

Peaceful, comfortable rooms with a beautiful view and nice aesthetic. The staff brought us fresh fruit upon check in. Everyone was very polite and kind. We were really happy with everything. We slept so well in that comfy bed.

It’s a little far from town but that’s also a good thing because it is so peaceful. We had no trouble getting transportation.

Very new, clean, beautiful, Nubian-style, all rooms face the Nile, comfortable, great AC, nice staff, restaurant delicious and cheap

A lot of flying insects, rooms a little tight, toilet seat wouldn’t stay up, shower leaked some on floor, breakfast a bit simple, hotel 10 - 15 minutes north of city center but only 60 EGP using rideshare app InDrive.

Everything about the property was amazing. Great facilities. Fantastic food. It was so calm with no disturbance after Alexandria,Cairo and Luxor. Staff were amazing who went above and beyond. Sally needs a special mention as she was pleasant and very helpful. Kitchen and restaurant staff could not do enough for us.

Nothing to dislike

Location and view, staff, quietness, cleanliness, food comfort, decoration.. it was more than I could describe, felt more like home than a hotel.. the staff was all so friendly and helpful, smiling all the time.. simply amazing

it is a bit expensive especially when you are a group of people

The Staff! The Team. They made our stay well worth it. So kind and caring. You could tell they all work together to give the guests a great experience.

Perhaps more menu items would've made our stay even better.

location is AMAZING Staff just outstanding … clean and mind blowing location on the Nile

the AC at night was blowing right on the bed. that is nit picking as this hotel is 5 star + just outstanding