The hotel is amazing, staff are excellent, food is delicious we tried both breakfast and dinner, service is excellent especially Zainab and Hadeer, special thanks to them, we felt at home because of their welcoming attitude and kind service, staff at the reception were very welcoming and helpful as well

The only negative thing that it was located inside the airport and generally used for transit flights, you have to go through airport security checks (sometimes long waits) each time you’re heading back to the hotel. No groceries or any shops around by walking distance, you must always use a car (≈8 min ride) for anything you would need outside of the hotel.

The staff was very professional and super friendly and helpful. It felt like home. Mr. Ahmed Maged the Duty Manager was really exceptional, he helped with everything and made sure that all my requested were met. They offer free airport shuttle bus and free WiFi. The room was super clean and recently renovated so everything is new. The live music every night in the lobby was great, and the lobby itself is very cozy. There was a party rocking the hotel on valentine's "night" in the hotel's night club. Lots of fun and good music. It's definitely won't be my last visit. Will come back again. Thanks for everything.

Absolutely nothing

We were only here for one night preparing for an early flight so our needs were small. The room was big enough for an overnight and the bed was comfortable. Had a good shower and plenty of options for breakfast which was pretty consistent with what we had throughout Egypt. Appreciated the amenities in the bathroom.

I would have given this place a solid 10 review except for two things. The smoking in the lobby drifted all the way to our room with such strength that I woke up choking in the night. Also I found the breakfast serving dishes not extremely clean. Granted we were having breakfast very early in the morning, but chafing dishes should be well cleaned at all hours of the day. One final note that bugged me was the desk clerk saying we were getting an upgrade when it was just a regular room.

Pros: The staff was super nice. From the free airport shuttle to helping me check in to an unexpected room upgrade. Everyone was great. The room was spacious and very clean and I had a great view. There's a bar in the lobby that was nice to have a glass of wine/drink after a day of sightseeing. I didn't get a chance to eat in one of their restaurants, but I think they have three of them. Plus, they brought me complimentary fruit and cookies in the afternoon (I think this is for executive rooms only.)

Cons: I thought they should offer free breakfast for the high price, the pool and casino were closed for renovations.

Exceptional Service – The Staff Are the Heart of This Hotel I recently had the pleasure of staying at Le Passage Hotel in Cairo, and I must say, it was an unforgettable experience. While the hotel itself is undoubtedly five-star, with excellent amenities, immaculate rooms, and a prime location, what truly sets it apart is the staff. From the moment I stepped into the hotel, the check-in staff created a warm and caring touch that set the tone for my entire stay. Their genuine smiles, attentiveness, and seamless handling of the check-in process made me feel instantly welcome and valued. It was more than just professionalism—it was heartfelt hospitality at its finest. Throughout my stay, every member of the team went above and beyond to ensure my experience was exceptional. The concierge anticipated my needs with remarkable insight, the housekeeping staff ensured every detail was perfect, and the restaurant team delivered impeccable service with genuine care. Their collective dedication to excellence creates an atmosphere that makes you feel at home away from home. The staff’s commitment to creating memorable moments is the heartbeat of this hotel. Their personalized service and attention to detail left a lasting impression, making it clear that they are not just employees but the greatest asset of this establishment. Le Passage Hotel isn’t just a stay; it’s an experience, brought to life by the incredible people who work there. I highly recommend this hotel to anyone visiting Cairo. Rest assured, you’ll leave with great memories and a renewed appreciation for world-class service.

I was a guest of your hotel since the hotel was under Movenpick name, I do love the hotel and location, not much change still I can feel the Movenpick touch everywhere, I can can advice the management and owner to look for full hotel renovation section by section in order to match the new hotels trend, your hotel have enough space to have the best hotel in Cairo as well your facilities it’s great but only need someone to look at it,, many thanks

The only one I don’t agreed with the parking for the in house guest why I have to pay while I’m hotel guest??? I was going outside to buy something they asked my you have to pay now!! I told him I’m. Hotel guest and I’m coming back they said no now you have to pay,, I did pay and they said your after the 24 hrs you will be charge for extra parking fees if you don’t leave before the 24hrs,,

I had a great stay at Le Passage. One of the best things about it was its convenient location—just minutes from the airport, making travel incredibly easy. I had a restful night’s sleep in a quiet and comfortable environment. The staff was friendly and professional, ensuring a smooth check-in and a comfortable stay. My room was clean and well-maintained, with all the necessary facilities to meet my needs. The breakfast was incredible, offering a wide variety of delicious options to start the day right. A perfect choice for anyone. I’d definitely return!

After the dirt and noise and greed in the streets of Cairo, arriving in the hotel feels like landing on a beautiful island. Mariam and Ibrahim at the reception were exceptionally welcoming. The food in the restaurant is good, WLAN works everywhere.

Quite pricey. Two things to management: Tell your maids they are not at home. When you have a room opposite one of the staff rooms, your morning is screwed. It’s so loud that it feels like you’re in the middle of a souk. And if you really want to save water and energy, start with the towels. 2m x 1m bathroom towels are pure waste.

The staffs are good and helpful Sara at reception and Malak at the Asian Restaurant. Another lady at buffet area named Mai was good in customer service. Food quality and taste needs to be worked upon.

Minibar - even after not consuming we were asked that a chocolate and Cola is missing. We ensured that we did not consume. But if we have consumed we will let you know nothing to hide. 100 LE will not make a difference for a client when they are paying 6000 LE per night. Better you remove minibar and charge if someone order for it. It does not make sense to add and then cross check.

The hotel was very nice and the facilities are modern. The food from room service is cheap. I liked the Butler's lounge, but I wasn't aware of all the details until i called someone, I would have missed it otherwise.

I opened the shower and brown water started to come from it. They called maintenance but he didn't do anything, the water started to come clean eventually. I didn't like that housekeeping knocked once and entered my room without waiting for a response at 9.45am, when the check out was at 12. I also didn't like that someone from reception came to me asking how my stay was and then "offered to help me write a review on Booking". It came a bit forced. If you are confident that you provide a good service then don't do that.