Location is amazing, 15 min drive max from all the places we wanted to go to. The whole hotel is very clean and the staff is super nice. The beds are comfortable and we had everything we needed. We chose to add the breakfast buffet when we checked in and it was totally worth it. They offer a discount if you add it at check in. The food was reasonably good quality and they had a nice variety. We really enjoyed our stay and would recommend that hotel.

We almost got stuck in the elevator due to a malfunction. Fortunately we were able to finally come out and used the stairs to reach our floor. Those things can happen anywhere, it was just a little scary. Other than that, the inside pool was nice, but the water was very cold. Me and my daughter were shivering the whole time and my boyfriend didn't even want to come in because of the temperature.

Myra's Happy Hour from 4 to 6 p.m. Ample towels and facecloths Ample hot water supply Great breakfast and Happy Hour staff Efficient check-in counter. Efficient housekeeping. Ease of parking. Quick and silent elevators.

I would need more clothes hangers in closet. The coffee inserts should be replenished every day. The banquet meal was skimpy ...but then that could have been the onus of the organisers rather than the hotel.

Everything was absolutely perfect from start to finish. The warm welcome from the staff made me feel instantly at ease. The room was spotless, incredibly comfortable, and tastefully decorated. I loved the peaceful atmosphere and all the little thoughtful touches. You can truly feel their dedication to guest satisfaction. A genuine favorite!

Honestly, nothing worth mentioning. Every stay exceeds my expectations.

Inchecken ging smoothly, the room for the 4 of us was okay, although might have been a big spaciour for our luggage in the room. Breakfast was great, good yoghurt and fresh cut fruit to combine. Very Nice that you could park the car behind the hotel 👌🏻, stopping mall across the street where you also take train to down town.

Bathrooms might have been a big spaciour when staying with 4 adults

This was much better than a nearby competitor from another chain that usually has ok rooms. That particular location was very poor and the upgrade to the Holiday Inn was like night and day. Luxury compared to a depressing and dingy propery for a similar price.

There aren't many restaurant or shopping options nearby so you have to come prepared with snacks etc.

I truly appreciate how the reception staff at IHG Holiday Inn were able to anticipate my needs and helped me feel welcomed. They had several complementary services, such as luggage storage, a lobby with snacks, tables with power outlets, and parking for guests.... I wasn't anticipating this and had the pleasure to make use of these amenities!

We had a great time staying here with our family. The staff were wonderful — from the reception team to the cleaner and the repair staff, everyone was friendly and helpful. The room was clean, quiet, and comfortable, and the free parking was a nice bonus. Overall, it was a great experience and we’d definitely come back again.

The dining experiences at the hotel were exceptional. The variety and quality of food available at the breakfast buffet and the hotel's restaurants were impressive, catering to a wide range of tastes and dietary needs

I noticed that the hotel could improve its commitment to environmental sustainability. For example, reducing the use of single-use plastics in rooms and dining areas, and implementing more visible recycling options for guests, would demonstrate a stronger commitment to eco-friendly practices.

the room was well equiped and ecxellant the only slight criticisim was the aircondition a little bit noisy . the breakfast and the service was great very freindly staff

besides the little noisy airconditioning the hotel was amazing and I would stay there whenever I am in Ottawa . well recommended.

The buffet l find is to expensive not a lot of good but at least Coffe and juice are included when we got free breakfast buffet at the other holiday inn in OTtawa 2 yrs ago it was more food selection ..bed is soft like sleeping with a pillow air quality is good smells fresh….toilet is old two chairs were broken needs to be replace the room is very clean..staff at Myra restaurant were helpful and friendly….the guest service were ok some of them not sure if they know what there doing when you ask question they say different answer we where told by maintenance that some of the staff were newly hired …

The bed is nice and soft….the pool but it’s just crowded lots of people noisy kids…l guess it’s nice that there’s restaurant in the property.. the air condition is great my husband like the self service laundry facilities…