Huge clean rooms and good location. One of the best Courtyard hotels I've been to as everything was very nice and contemporary.

Elevator system was very slow and caused pile ups of people waiting at times. Lounge area was nice but when bar / food counter closed down they turned off all TVs and lights without any notice or explanation which is unacceptable. The area is a large commons and was not necessary as well as quite rude without communicating the situation to the patrons watching a sports event finishing food & drink. Parking lot also needs some work too.

Everything about the room, the style, the cleanliness, the furnishings and the amenities was exceptional. The staff were also lovely and helpful.

The Bistro Bar was disappointing and after the breakfast brunch I became ill for several hours. I’ve stayed in hotels all over the world, recently in Oslo and Bergen where the complimentary meals were phenomenal. At the Bistro Bar the eggs did not taste like fresh eggs that were properly made with cream and butter, the French toast was poor and as mentioned, I also became quite ill. I would never post negative comments on public domains which is why I am telling you this feedback now.

I always find the staff friendly. It is very convenient to have a Starbucks in the building. Staff informed me that I qualify for a government discount, something I did not previously know. The individual checking me in, noticed my ID. A bit frustrating as I have stayed with you many times, but better late than never. Great location!

The room had a musty odour. I would like some type of lotion in the bathroom. As I frequently travel with a carry-on, easier if I do not have to carry everything with me.

Good location - easy access to main roads. Underground parking but the parking size is a bit small... Nice facilities - clean and good size room.

Breakfast not included and kind of expensive for what you get. Pool on the 15 floor is small and the "hot tub" was not working. There was no brochures or info for tourism.

I love the location which is very closed to VIA rail station. It is about 10 - 15 minutes walk from the station to the hotel. A metro station is next to the VIA rail station, the metro line will take you to downtown within 20 minutes. Very friendly and helpful staff. Great gym and laundry facilities. The restaurant on the ground level is great.

Pool was always clean Staff were super friendly Restaurant was great

Elevators were terrible waited long times Getting out of parking garage was a little sketchy with the bad snow Was separated by floors from family we requested to be near

Really large room, including a huge bathroom. Nice skyline view. Comfortable bed. Easy and free underground parking. Even the elevators were fast. I was very pleasantly surprised, especially for the price.

Very minor things: Not much within walking distance, and for such a large room it had a surprisingly small TV that was a little hard to see from the couch. I also got an 8AM wake up call on the last day that I hadn’t requested.

I assumed breakfast is included when I booked, unfortunately I was told at the reception that it’s not. Anyway we searched a local restaurant and went there which we enjoyed.

I noticed elevators floor were wet in few occasions, better to mope more frequently to look clean.

The location and comfortable rooms are always why we choose this place.

The garage is convoluted and awkward to leave. At the top of the ramp you really have to watch for buses and traffic. It's very steep and difficult to see anything coming.

Great hotel - it had everything, and was clean and comfortable, and at a decent price. Good location within walking distance of the train station. Good food in the bistro.

Staff weren't too friendly at the front desk, but that's a minor dislike