Location in the historical center of the city

Unfortunately we had a room connected to other room with the locked door. It is convenient for the family of 4, but we were a couple and in the other room there was another couple, and they were heavily smoking even if the hotel is non-smoker. Lot of the smoke went under the joint door and ot was terrible.

Location was excellent, very central, within walking distance to all the sights. Beds huge and very comfortable. Shower very powerful. Cleanliness was excellent.

It was a little noisy. We were on the 6th floor and could still hear people leaving the bars/clubs in the early hours. Also the bathroom walls were a little thin...

Room is good size. All equipped with coffee, tea, bathroom amenities including body lotion. Bed is large and comfortable. Got space to put up 2 luggages so we don't have to pack on the floor! Location is perfect to go anywhere...shops, restaurants.

Nothing!

The location is excellent near a public transport and super wakable. The breakfast is EXCELLENT. The staff is great. This was probably the best hotel in all of Spain for the price.

What a GREAT hotel! The location was simply perfect. We spent two weeks there and we could not have been happier with our choice. The staff was genuinely nice, the buffet breakfast was good, even though it got repetitive after day three, it had so many choices that we could have had different breakfast each day. We did not visit the bar, the gym and sauna seemed a little isolated, but we got our cardio from all the walking. By the time we were there (Christmas '23) there was no construction in the lobby. The cafeteria is nice, and the restaurant serves incredibly good quality food. Overall, it is a ten for us.

The AC duct could use some cleaning. We noticed too much dust around the room, even after it had been cleaned that day. Also, the window was shut, and even though it was Winter, we would have love to tilt it to get some fresh air occasionally.

It has a good location, great staff very helpful, great rooms and clean

It’s kind of hard to come to the hotel since there are constructions around it

location, breakfast

no iron , staff not quite friendly but I noticed that in most of Spain

Location is quite good; it's near some of the main streets and markets. However, due to some road work / construction and lot of one-ways, better have your cabbie speak to the hotel. We were dropped off a short distance away - for my parents, it was difficult considering there was luggage. The rooms were real nice. I was shocked that there was a strong stench of cigarette smoke in the first floor - staff said they would look into it. Despite asking for two rooms to be together, parents and I were on different floors! Strangely, my folks, despite getting a suite like room, didn't get water, tea or coffee! I got it all. Should out to Daniel who helped with all the luggage with the efficiency and purpose of Hercules!

For the price we pay, providing tea coffee and water is the least the hotel ought to do. Not having it in my parents room was a real bummer.

Great staff, great location for visiting all major sights in Madrid.

Nothing!

The Hotel location was excellent, on one of the narrow streets and only 4 minutes walk to/from Puerta Del Sol and Metro station and less than 15 minutes to Plaza Mayor and Royal Palace . There are many ( and I mean many ) shops, excellent restaurants, and great tapas bars, etc with 2 minutes walk. The best places to have tapas, small meals and cheap drinks are the 100 Montaditos tapa bars that are dotted about the city, and are extremely good value. A large beer (540ml) costs €2 and tapas are €1 each. I had 5 different tapas and a large beer and that was enough for a filling lunch ( all for less the £6.50 ) . The larger bars/restaurants charge for €3.5 to €5.50 for beers. But, back to comments on the Hotel Liabeny. The check in/reception staff were very nice and efficient and made us feel very welcome on arrival . It was explained that we could book breakfast for a discounted rate ( so it is better to wait until arrival, rather than booking with tour companies ) . The breakfast was continental ( as one would expect) with cereals, many choices of meats, scrambled eggs, quiche, sausages, bacon etc ( you could also have boiled or fried eggs on request ), an excellent choice of fresh fruit, croissants etc. A great way to start your day. The rooms are very spacious, extremely pleasing, and the bathroom was very large, with a double size walk in shower. We booked a twin bedded room, and were pleasantly surprised to find that the beds were actually both 3/4 size. The room was cleaned and towels changed daily by a very pleasant maid. We bought a 10 trip ticket for the Metro ( which would have given us 5 trips each, including the one from the airport) for €14.60,including €3 airport surcharge each, you have to pay €3 each on the return journey ( total €20.60),a taxi ONLY costs €30 each way ( that is a fixed charge) takes 15 to 25 minutes, depending on traffic, compared to 45 minutes plus by Metro. DEFINITELY taxi every time !!!!

Apart from building/renovation work being carried out in the reception area, which was well cordoned off ( and it would probably be very nice when completed ) , we could not find any fault whatsoever. This of course is only temporary, and would probably be finished by the end of November For any one requiring a late drink, the bar shuts at Midnight, but you can buy your drinks before then and sit in the outer bar area as long as you need.