We absolutely loved this place. The location is perfect, the staff are nice helpful and fast to react. The breakfast and quality is really above expectations. I would definitely come back again.

The staff is very attentive and helpful!

The square in front of the hotel is momentarily being renovated, this is annoying.

Family room was really comfortable and could fit us all perfectly. Although located in a busy neighborhood, it was quite silent. Love the "good night" service

Missed a pool or spa during winter

Very nice hotel

You should have told us that the entire square was under construction before we booked hotel. Made it difficult at times to get taxis and Ubers anywhere close to hotel.

Great location. Super modern and classy place. It’s an art gallery all around. The staff are superior and one of the best hospitality teams that I’ve ever seen in Spain and Europe in general. Great gym facilities for a hotel in central Madrid. Amazing breakfast set within a bakery/restaurant attached to the hotel and is open for the public as well. Super location just between plaza mayor and gran via, cannot ask for anything better. The rooms are just wow, super comfortable and clean. Staff at housekeeping are 7-star level.

It would be a mistake just to name one thing, every thing was top notch and top class

Very good bed and linens

The square in front of the building is in construction so no cars can get there. Plus the weather was awful so getting a taxi was a wet nightmare

Didn’t have it

Very new hotel in the very heart of Madrid with easy walk to every direction. The design is fresh, the facilities are well thought through and as the hotel has its own bakery the breakfast is way above usual standard. The hotel staff was extremely helpful and supportive by offering immediate solution to all our questions.

There is an ongoing renovation in the park right in front of the hotel but which will be completed soon - likely being a great feature in the neighborhood. The room offered less drawers / shelves than anticipated which can be a difficulty for those traveling with more clothes.

Location was perfect. Bed was huge and so comfortable! The room size was so great also, lovely decor.

The breakfast was the only thing that let this hotel down! It was so disappointing. It had an open view bakery which was cool and led us to believe that the breakfast would be special, but it really wasn't, and it is certainly not cheap! At the moment there is a lot of roadworks in the square right outside the hotel which is a shame, the taxis can´t get near ..... Also the speaker in the room didn´t work very well - needs to be updated for sure.

Location is great and hotel is very cute, staff are very nice.

The standard room has a tiny open closet with minimal space for clothes. However the suite has a big closet and plenty space.