The rooms were great and staff took great care of them for us. Everything was easy regarding check in and check out and staff was kind. The pool was GORGEOUS!!!

Not having a complimentary breakfast

Large comfortable suite - very clean and quiet even though it was right next to the lift and had adjoining door- my two biggest no-nos... Really didnt hear a thing thought except for slight lift noises in the night that wasn't really a problem. I'd stay again though as the room was very comfortable and had a small kitchen area too. Very close to Galleria Mall which is worth a visit.

Bathroom area around toilet is tight! Also location isn't particularly attractive but I felt like this was more of a business hotel. Easy access though to Walmart etc with our using the highway.

I came to the hotel for a convention where I had an art booth. Loading and unloading all of my equipment and material was super easy, and the parking garage was close to the facility with lots of parking. The room was incredibly large for the price point, and the bed was soft and comfy. The staff were all super friendly, and for the most part were incredibly accommodating, especially for the events that were taking place.

Hard to say. I pretty much enjoyed everything. I guess I didn't know that there was breakfast, but I didn't really wake up early enough to get breakfast anyways.

I loved the secured parking garage, and the security I felt very comfortable leaving my car there. The sheets were very soft and breathable but also keeps me at a comfortable temperature. The TV was really nice and i find the welcome feature on the TV to be really neat. It’s said Welcome Iesha, I thought that was really cool. A combination of the view, TV features, and amenities made this hotel stay a unique and enjoyable experience.

The price of the room, you are really paying the Tax not so much the room because the room is quite basic and doesn’t match the high price of over 260. And the rooms and hotel in general I could tell that the construction was rushed for sure and quite sloppy in certain areas.

The hotel was very nice. They staff was courteous, friendly, and very helpful. Perfect location for ventures.

I did not like that there were no readily available valet attendees. My brother and I arrived late in the evening (12/6) and were met with a very kind valet attendee; however, he told us that they were no longer accepting vehicles for valet. My reaction, "This is the Hilton?" The following day, I met with one of the Valet attendees and he had stated that he had to work a double because his relief hadn't come, but he gracefully garnered my brother and I valet services. I enjoy staying at many of the Hilton locations and was a bit shocked that this location didn't quite deliver the expected experience. However, it is not because of a lack of effort. The customer service was excellent all around, and everyone made me feel welcomed. Good Job, but let's improve!!!

We liked the layout of the room and how spacious it was! The decor was also very charming and quaint. I would definitely stay again.

I would like to see a complimentary breakfast offered here. We were actually shocked to find out there wasn't. I believe the rate of the room deserves it. Still, we enjoyed our stay and appreciated the cleanliness.

I do not Like the bed, the room, and the bath tub... the water was not flowing. Overall, I did not enjoy my stay at the hotel. That was my birthday

Valet parking was too expensive.... The mattress in my room was too hard...it hurt my back so bad that I couldn't sleep 😫 its was as If I was sleeping on a wooden chair. I had a restless night...no comfort at all.

The location and ambiance were fantastic. The staff was friendly and attentive. The breakfast was extraordinary.

We arrived at 10pm so we didn't get a chance to enjoy the full stay, only stayed 11 hours. We self-parked. The parking lot machine wouldn't recognize our room key. We needed assistance getting in and out of the parking garage. We were charged $50 for "incidentals" to cover parking, etc.

Beautiful place, the staff was very nice, wish we could have stayed another night

Can't think of anything I didn't like

Everything was good. The hotel was very nice. The staff was very friendly, kind and helpful. Room was clean, cozy and nice, bed was comfortable. The breakfast was good. It was pleasant.

The bathroom was bit a small.