What a fantastic location! Being just two stops away from Shibuya Station in such a cool, youthful area was a major plus. We had a little surprise seeing stairs to the front desk, but honestly, the staff were amazing! They insisted on helping us with our luggage, even though we could have managed. Their quick and thoughtful help carrying everything upstairs was so kind. The hotel itself was spotless, and we loved being able to get a huge amount of ice whenever we asked. I absolutely loved my stay at B Sangenjaya Hotel and would totally recommend it! Oh, and don't miss the delicious Chinese food right across the street!

Nothing to complain!

the hotel staff were wonderful and welcoming. We stayed in the area for three weeks, returning to this hotel on four different occasions. The hotel kindly held our bags when we were away on short trips, and on two occasions the bags were already in our room when we checked in. The hotel is a typical Japaness business hotel. The rooms are compact but well laid out. There were two of us sharing a double. With a bit of thought on where we put things we were comfortable in the room, with our two mid size and two carry on suitcases, and personal items. The breakfasst was very good value on the combined tarrif we booked - not sure it would have been worth it on its own. There is a wondeful supermarket 2 minutes from the hotel, a convenience store next door, and the train line is 5 minutes walk. The bathroom, while also compact, did have a japanese style bath (and shower), which was pleasure after a long day wandering the streets of Tokyo. I highly recommend the B Senganjay - but it is ipmortant to shop around for price! We got the best deal on this site, but on two occasions found less expensive options elsewhere.

I booked this hotel for my college age daughter on vacation in Tokyo. The hotel location was fabulous and a great value. The surrounding area is peaceful and has great food and cafe options, and a convenience store just outside. The hotel is very close to a station and a short ride to Shibuya. It proved to be a strategic choice given its location and reasonable price, and my daughter loved her stay there, describing it as cozy and nice.

None. This will be a go-to hotel for next time.

I've been to 4 hotels in Tokyo, and this was without a doubt the best of them all. The rooms are much larger than most in Tokyo, the location is excellent, very close to the best neighborhoods in Tokyo. The staff are great, and they know how to speak English well (which is rare in other hotels) They are very helpful and try to help as best they can, always in a good mood and with a smile on their face. The only drawback is that they are a little misinformed about tourist activities in Tokyo, namely restaurants, transport, etc. But it's just a detail, because everything else is great.

Staff could be better informed about tourist activities in Tokyo

Loved the location, which was in a fun area just a couple of stops on the train to Shibuya/Shinjuku, the staff were friendly and helpful, the bed was comfortable, had a clean and compact bathroom, excellent air conditioning.

The steep front steps to reception were tough after a long day of walking, suggest making this clear as people with mobility issues would struggle to access this property.

During our stay in Tokyo, we made the B Sangenjaya our home base (staying here twice over a period of 3 weeks in a month), as we used to live in the area and were extremely happy with the location. The staff were always excellent and accommodating to requests and really made us feel as though we were living in Sangenjaya again. Every night, guests are provided with free donuts which were surprisingly delicious. Beyond all of that is its perfect location, just a 2 minute walk from Sangenjaya station and right in the heart of Chazawa Dori (across the road from a 24 hr supermarket, Seiyu).

As this is a business hotel it would be unfair to talk about the things we didn't like as we came fully knowing what to expect. For people who may not be familiar with the area and style of hotels, the rooms are small and dated, but this could be said of almost all business hotels in Japan.

This is a very convenient location with plenty of amenities within walking distance especially the train station.

The bed and pillows were very hard. As an American I prefer something softer but perhaps that's just a Japanese thing?

Great location in Sangenjaya. Friendly staff. Free snack service a nice treat. Clean room. Great value.

Laundry facilities limited for such a big hotel. Many steps to access the lobby and no assistance from staff. No business facilities or communal space.

Japan is always an amazing place to explore. The location of the hotel allowed me to do that. Very close to the metro station, I was able to walk 3 minutes and be there. The women in the neighborhood are gorgeous, and the food options around are wonderful!

Of course, everything is smaller in Japan. The restroom is something you have to get used to because of its size.

This hotel is located a few minutes by foot from Sangenjaya station. The room was clean and had all the basic amenities including tea. The bed was clean and comfortable. There is a supermarket and lots of local restaurants nearby.