Close walking distance to Canary Wharf, lovely high tech room over 2 floors and high ceilings! Friendly staff who explained facilities really well!

Nothing we didn’t like although shortly after booking received quite a long email with rules and advising of a £100 deposit that would be required upon arrival that could take 14 working days to be returned. So it was good to know this before arriving but I would have preferred to know upon booking. The deposit turned out to be just £50 when checking in and was returned almost immediately so there was no dramas there in the end.

loved the interior design, a very lovely historical property, extremely good price- performance ratio

the walk to canary wharf is not very nice, particularly not at night, hopefully this will be better in the future, when all constructions are finished

Breakfast was too basic and very limited. We had to wait for eggs everyday as they were never ready. Not enough bread, rolls and delicacies which would have made the breakfast perfect. You should improve on more food.

I did not like presenting my ID to the reception as we are both U.K. citizens and we live in UK. I have already fully paid. I didn’t also like leaving a deposit. What was that for? We have stayed in five star high quality London hotels and deposit was never asked. It is not necessary for a small hotel. The room was too hot. The Air Con is not powerful enough. It keeps cutting out. No windows to open for fresh air.

First off the staff was very friendly, helpful and accommodating. They even went a bit above and beyond not only letting us store our luggage when we arrived a bit early for checkin, but then carried it into our room when it was ready. The view was overlooking a small garden and part of the cemetary giving us sights of birds, squirrels and foxes which gave us lots of entertainment in the morning. The layout gave the room quite a charming feel. Location was also really good, being very close to Canary Wharf you had many options for getting downtown, but was also far enough away that we did not get any noise pollution from pubs and restaurants. All in all we really enjoyed our stay

The room utilized some button panels to control lights, however some of the buttons just did nothing (like opening and closing curtains), and we had a weird thing where one side of the bed controlled the lights for the other side. The room was also a bit loud; many sounds from the AC and other things during the night, as well as hearing doors opening and closing from the other rooms. At times it did sound like someone was opening and closing our door (which they did not, just the sounds that made it seem so)

Everything is perfect. The place is sparkling clean and the rooms have real character. What makes the place even better is the staff who are super kind. Special mention to Ernest and Thomasz. Location is very good, connections to centre are served by DLR at only 8 min walking or by Bus n 15 just behind the hotel. They have a SPA which is complementary for guests and all products are from l'Oxcitane (shampoo, conditioner, shower gel). Bonus is the complemetary water bottles, the bath robes and the bed are Suuuuper comfy! This has been the 3rd time we've stayed at Lansbury but will certainly be back there!

The hotel is a traditional building opposite to the skyscrapers of Canary Wharf. Our smart room was large, comfortable and very clean. You can control everything via the TV: from the lights to the air conditioning. Breakfast was very good too with lots of choice of traditional English dishes along with the basic continental options. We love it. The kind hotel staff was always willing to help us with everything.

Nothing in particular. We worried about the hotel's location but we didn't come across with significant problems. Of course, the upgrading of the area's infrastructure will certainly help the hotel.

Loved the bed on the mezzanine in the room… felt like you was ticked away from any outside noise. The furnishings were luxurious and the hotel has a real cool style. Very friendly staff too. VERY quiet area.

The bar closes very early and there is no option for room service late night for a nightcap. There’s also no shops nearby that can cater for this…… As a smoker…. It’s difficult to smoke after midnight when the door is locked and the terrace is closed…. It would be nice to have a smoking area for guests after midnight.

We've stayed here on a few occasions now and it's a lovely hotel. Front desk staff and management are very welcoming and friendly. The hotel is a unique building with character rooms with interesting features like exposed beams, loft rooms and fireplaces. The breakfast was tasty, although the restaurant is small so I can imagine it could get pretty busy at peak times. I haven't used the spa yet as unfortunately we have never had the time but this is a nice feature. It's location is convenient with good connections and you can reach canary wharf on foot in less than 10min with lots of restaurant's and bars and near by.

My only gripe is the shower takes a long time to warm up and the window blind let in a lot of light so the room was very bright at 5am

Good location - near Canary Wharf for river boat and DLR etc Clean room - a/c ok although it keeps resetting to a higher temperature which was not ideal in 30+ degree outside heat. Nice Indian restaurant downstairs which is ran separately from the hotel - excellent food - decided to have a drink outside before our meal but came in a staff use the seating area to smoke and make video calls. Breakfast a bit sparse but what we had was nice

Confusing car park arrangements - separate locked compound down the road even though we are told it was on site - you are required to get a padlock key from reception and it’s difficult to pull up anywhere near the property.

The hotel was stunning! Had the best nights sleep in the comfiest bed, no noise whatsoever. Breakfast (which we chose to add on) was delicious. It was my partners birthday and the staff kindly added some balloons and rose petals to the bed complimentary. Ernest Knox and all of the other staff were super friendly and polite. The shower in our room was amazing and my partner loved the steam and sauna room facilities. It was only a 5 minute walk to the river and where we needed to get too. If we book anything in the area again I will definitely return to this hotel.

Nothing.