Very comfortable bed, spacious room, nice toiletries, excellent location for the O2 and other transport connections around Canary Wharf and central. Staff were very friendly, welcoming and helpful. Breakfast was tasty

There was no coffee machine, only instant coffee, in the room - I would have expected a machine for the price and type of hotel. Breakfast was a little expensive for the style and quality of food - which was tasty, but nothing different, extra delicious or special.

Aaron on your front desk / concierge is absolutely fantastic and was wonderful to my family throughout our stay from check in to check out. He was kind, courteous and particularly wonderful with our young son and made him feel very special. Thank you Aaron for your attentiveness and for going the extra mile to make our stay that much better. Also appreciated that we were able to check in early and given a quayside view room which we had requested before check in. It's the little things like this that elevate a stay from ok to great.

Only criticisms: -no milk packets in kitchenette for tea and coffee -basin in bathroom had rusty drain ring which would benefit from changing -only one bathrobe for three guests

Spacious, very good location as its right next to the tube /DLR stations with easy access to shopping, etc. The apartment was actually bigger than I pictured - slightly dated decor, but everything was working well. No complaints, except that I wish there was a full length mirror in the room. Delighted that the Manager emailed us to touch base before we arrived.

Operations staff had a minor dose of arrogance in them which I've never experienced before at Marriott Hotels. There was also a hold made on my card which wad not something I'd experienced before in other Marriotts.

the suite was very lovely, and we had a great view

my business emails were hacked whilst staying at the hotel. it has caused great inconvenience to myself as emails were being sent impersonating myself to every single person i have ever emailed and a lot of recipients have also been hacked following these bogus emails. Please increase your wifi security to guests.

Very good selection and staff very attentive.

Children not being supervised by parents and touching buffet items and then putting them back!

Location was great. Breakfast good, especially omelette chef was great. Rooms were big and comfy.

Gym and sauna were not operational. One room was on the corner where the noice from train track was audible and bothering throughout the night

Executive apartments offered great space, with separate lounge/ kitchen, bathroom, bedroom and hallway. For the money we will definitely return. Great location for concerts or events at The O2

The apartments were slightly out dated

The size of the apartment was outstanding and the location was perfect for us

The tv wasn’t working but assured that they was going to be mended for the next people in there

Great location, friendly staff.

Booked an apartment for 3 and there was only 1 bed. I ended up having to pay additional £50 for Z bed which wasn’t very comfortable.

Great staff who were incredibly friendly and efficient. There was an issue with our room that was dealt with quickly and efficiently and out stag was fabulous.

nothing