Excellent hotel, with everything you need, 3 pools, ice cream shop, coffee shop, multiple restaurants, private beach with activities, kids club, activities for adults. This resort has everything you need that leaving is not a necessity. Staff are incredibly friendly. A wonderful stay that we hope to return to soon.

The breakfast buffet wasn’t the best, huge selection however I found the hot breakfast foods a little tasteless/the same food each day. The buffet dinners were great with the exception of the seafood night, the seafood was definitely not fresh and quite disappointing. The beds were quite hard but not uncomfortable.

Breakfast was great so much to choose from they have two restaurants to have breakfast one has a bit more variety than the other pools are great you have a swim up bar on one side and kids slide and activities on the other they have kids club which is good and do a variety of things from making there own pizzas to ice cream they do have a shuttle that can take you into Patong beach 10-15 minutes out depending on traffic also have their own beach can swim at or go snorkelling over the reef they do have equipment to borrow if you haven’t brought your own staff were good but some didn’t understand what you were saying

When checking in they they don’t tell you their adding a bond on top of your booking so when I checked my credit card it was $326 Australian dollars extra it would have been good to tell us as some people only have certain limits on their card ,if you don’t use it like room service or bar and food it gets refunded also a extra $87 for transaction fees 🙁

Excellent location very close to patong beach, friendly staff, great pools (3), clean beach, full of activities for everyone, will visit again for sure

Not allowed late check out, we have to leave the rooms at 12:00 and wait 2-3 hours for the airport transport at the lobby. Selling boat tours very expensive- other similar alternatives at patong beach was around 1500THB but it was around 3500-4000 THB at the hotel.

This is a superb resort, a ten minute drive from the bustling town of Patong. Everything is there, especially for families, although with two main pools, children tended to use one and adults without kids used the other. We were all inclusive which turned out to be a great option with exceptional food and quality beers and wines included in the package. The staff were truly amazing. For info, there is a laundry just off the beach charging 90 Thai baht per kilo. Clothes had no shrinkage. Sunbeds in plentiful supply at the pools and overlooking the beach. The hotel was full. We will return.

We can’t praise the Marriott Merlin Beach highly enough. Everything was perfect, from the rooms and housekeeping, to the restaurants, the pools and facilities. They thought of everything and there were so many nice unexpected little extra touches, like afternoon ice cream for the children or slices of watermelon brought to people relaxing by the pool, a surprise birthday cake and balloons delivered to our room. The kids club activities were super and all the staff were fabulous; so patient, polite, kind and thoughtful. It really was fabulous. Thank you to everyone at Marriott. And an extra thank you to Nene at Thai Pantry for how she looked after my mum and together with her colleagues made my son’s birthday special, and also to the whole team at Merchant Kitchen who were unfailingly brilliant.

Breakfast - pool - staff - room - spa

Beach isn’t sand but stone - unlike the pics

There is so much to not just like, but LOVE. The resort is world class excellent, from the multiple pools, variety of restaurants, perfect ambiance and activities to cater to all groups and people. A highlight is the rum shack, facing one of the cleanest private beaches in Asia and world class restaurants within minutes walk from each other. 10/10

Disclaimer this is partly my fault for not securing our currency carefully, but we had money go missing from our room. The staff actioned this immediately and investigated thoroughly, so the follow up was prompt and efficient. But the situation dampened our spirits for part of the stay.

Well-maintained facilities, very attentive staff, multiple pools and restaurants.

Trip Summary Dates: November 2024 (2 weeks) Guests: 2 adults, 1 child (4 years old) Accommodation: Larger guest room, ground floor, Building 3 Package: All-inclusive Notes: We stayed in the resort the full 2 weeks and never ventured out. Room & Property We were very pleased with the renovated room, which met Western standards for a 2024 Marriott. The cleaning staff was exceptional. While Building 3 is farther from the main areas, the all-inclusive package made the extra steps worthwhile. Plus, the walk to the room was enjoyable, passing the waterfall and butterfly sanctuary. Room Cons -Mouthwash was no longer included in the toiletries. -Building 3 lacks sunlight, making it difficult to dry clothes on the balcony. The muddy, mossy grass near the pool discouraged us from using the shortcut. -Building 1 offers better sunlight but has dimly lit enclosed hallways, resembling a basement. We still recommend Building 3 for its overall ambiance. Food & Beverage We highly recommend the all-inclusive package for those seeking a relaxing stay without venturing outside the hotel. The diverse food and drink offerings were consistently excellent, with each restaurant providing a unique dining experience. While the repeated meals towards the end of our trip became somewhat predictable, the overall value and convenience of the all-inclusive package made it a worthwhile choice for a stress-free vacation. Facilities The hotel's facilities were fantastic, especially for families. The pools were great and the kids' club was a hit, offering a wide range of activities from 8:30 AM to 8:30 PM. The staff at the kids' club were wonderful and kept the little ones entertained. Cons: -Butterfly Sanctuary: Unfortunately, the butterfly sanctuary was a bit underwhelming. -Beach: The beach wasn't ideal for kids, as it had a lot of dead coral. Overall Review: 5/5 Our family had a fantastic and relaxing vacation, and the cost of 9,000 AUD was well worth it.

Second family stay after a year. Excellent family hotel. Very good staffs. We will go again. Big thank you to: - Mr Pete from front desk who gave us a very warm welcome. My son named the Marriott bear you gave him “Pete The Bear.” :) He loves it. - The housekeeping team who always make sure our room was always neat and comfortable and attended all our requests including Ms. Phaeva who left some nice welcome notes for us. Not to forget Ms May and the rest of the housekeeping team. - Ms Erin from restaurant always comes to greet us with a genuine smile. She rocks! - Mr Sun from the pool remember us from our stay last year and always come to engage with my little boy. Such a great guy. - Ms. Tangmo and Ms. Nok from the restaurant who surprised us with a special cake the night before checkout. We were touched. - Ms. Summer from front desk who we remember from last year checkin. Always a pleasure to deal with her. - The kids club staff who always took great care of my son. - Last but not least. The whole staff who we didn’t mention. We know it takes a whole team to make it all possible. THANK YOU! (Room 3402. October 6-11 2024)