We stayed at Ibis Tallinn three nights in total. The room is functional but comfortable. We booked the room with sauna as it’s a nice touch in the evening after walking around the city. The sauna heats up quite fast but it also brings a decent bit of warmth into the room. We also tried some dishes at the restaurant and they were tasty and nicely presented.

The only negatives I can find is that pillows weren’t comfortable. I asked at the reception if the hotel offers other types of pillows but apparently they only have one type available. Also, breakfast time can be quite packed and it’s hard to find a seat, there were single people/couples occupying large tables, something that the staff should keep an eye on and manage better.

One of the best hotels I have ever stayed in - and I have been a traveller for over 40 years. The bed and bedding soft and very comfortable.. A big plus was having the option of an open window . Most hotels nowadays do not have windows that open. Also I very much liked being able to fill up on drinking water and a hot drink if wanted. Breakfast was fantastic.with labelled Gluten Free options. Staff were very helpful and friendly . I only stayed one night but wished it could have been longer. I hope to return. Thank you

The only comment in this category is the unusual design of the raised floor between the beds. I was in a room with a double and single bed. Inbetween was this raised floor with a step up from the floor. As an older person I did find that a bit of an effort to get up from the mattress as it was similar to sleeping on the floor. Also if I had to get up in the night then I would be scared I might forget there was a step down to the floor. Many older people not too steady walking would not be able to access their bed.

Location close to bus station but also walkable to Old Town. Hotel is modern and stylish, good to stay for couple of days. The staff was really nice! The free coffee and tea is great, and there is an amazing co-working space on 1st floor where I worked in afternoon. Breakfast is your basic continental breakfast, with some good vegetarian options. The coffee is delicious ! There is also luggage room, which was convenient.

The room is small, but very clean, but lacks some basics - like cupboard, desk and chair, but you can work downstairs. The bathroom only offers all in one shampoo-soap, so bring your own shampoo and hair conditioner!

The room was nice and spacious. I liked that there was coffee and tea available 24/7 in the lobby. The hotel is very well located in the city center and offers a perfect breakfast, great selection of sweet and savory food. I really like it!

When I checked in, the receptionist told me almost no information, I had to find it all myself on Booking's Q&A. The next day, when I was having a cup of coffee at the reception, I noticed that his colleague had given completely full information to the other guests who had just checked in. I think that all receptionists should give the same information to their guests.

The location is great ,the room is very well decorated and looked so great . the check-in and checkout were smooth , the staff were friendly and helpful, the room was clean, and it looked new . I asked for an extra pillow and iron ? They promply sent them to room " Many thanks". Regarding the negatives . There is almost nothing but a bed and a bathroom. No coffee/tea makers in roo. ( yet they provide free coffe at the restaurant) , no fridge , no closet or wardrope , (Just a rack with hangers) , no safe box , no single bottle of water , no pen nor paper , No tissue box , I coulen't recall what else was not provided ... They provide only three in one ( hand wash-showr gel- shampoo) , towels, and toilet paper . It ended up I checked out and booked in another place .

the arrival was not the easiest for us – we've got 40 kgs of baggage behind our backs and a pc box we needed to send to austria. tbh, i have not expected this level of service and attention. the assistance of receptionist was outstanding (i forgot her name, blond young woman, she clearly deserves a promotion) and she managed to find a solution for any of our issues. the wifi connection was fast, which was crucial for us. we also were lucky to have the attention of administration to our situation with delivery – the parcel was sent in time. additionally, the free coffee is always an advantage. everything was perfect, 10/10!

The bed, the attention, they have coffee for free on the lobby and the restaurant is pretty nice

The room is small and feel so dark, need to clean better the bathroom because look like the humed is destroy in the details.. and makes you feel like if they don't clean that much... They have a bottle with gel shower but was enty and even when they clean the room you never saw the refil... I mean I always have my personal stuff with me but was the same case with hands gel so... I don't know oohh and you don't have where you put your clothes and in winter that is a mess

The room was nice and quiet, thou quite small. Free toiletries included only combined soap/shampoo, which was bad for hair (bring your own shampoo!). Breakfast had lots of options, and coffee/tea were available 24/7 at the reception. Public transport to the center (Viru keskus) leaves in front of the hotel and takes only few minutes, tram is walkable (7 minutes) which takes you to city center or to the airport.

Pillows were horrendous, hard as rock, totally unuseable! Bed was really hard (which I didn't mind, but my daughter did).

We arrived at the hotel early before 9am and asked the hotel staff whether we can stay in the lobby until check-in. He kindly checked my reservation and told us that they can already let us into the room. We were really impressed and we really appreciate his flexibility, thank you so much!!! To be honest, my mother was exhausted by the long travel from Japan on that day and thanks to the staff, we could get unbelievably good and unexpected rest at the hotel. He really made our day, and overall stay in Tallinn was great too because of that! We had sauna in the room and it was very good. Everything was simple and eco-friendly design and we liked it a lot. The cake in the breakfast was also yummy. All the staff including kitchen are very friendly and nice.

The hotel is perfectly located: 10-15 min walk to the downtown, 5 min to the coach station, 5 min taxi ride to the airport. Rooms are recently renovated (at least looks like it) and have everything you need: minimalistic yet functional. The breakfast is really nice, with lots of options for everyone.

Something is seriously wrong with running water. This may be not the hotel's problem but the city-wide one; however, the water contains a lot of either chlorine or something else which causes your skin to itch and redden. There is also some kind of residue or sludge in the tap water that makes one uncomfortable with drinking it (although the hotel promotes drinking tap water in rooms). I would seriously recommend not to drink tap water and spend as little time as possible in the shower.