The people and the staff were absolutely incredible—so warm, helpful, and professional. The rooms were amazing, with great attention to detail, and the facilities exceeded expectations. Breakfast was a real highlight: generous, delicious, and even a bit audacious in the best way.

The only downside for me was the bed. There seemed to be some static or friction from the synthetic bedsheets, which caused discomfort during sleep. Thankfully, the staff were very understanding and accommodating—they allowed us to use our own bedsheet, which helped a lot. If you're sensitive to synthetic bedding, I recommend bringing your own sheets. That aside, everything else was truly exceptional, and I’d absolutely recommend staying here.

Comfortable room

Location right on the road, and there was construction works day and night.

The room was very spacious and the view of the city from the balcony was amazing. All of the staff at this hotel are very friendly and helpful, my waiter at the rooftop lounge helped me take pictures and gave me great menu recommendations. The location is also convenient, super close to Friendship and Unity Park as well as the Mercato. Would definitely recommend to others.

My only *slight* complaint was that the hot water in the shower ran out pretty quickly, so be sure to keep showers short and you’ll be fine.

The breakfast and the breakfast team were excellent .

What I didn’t like was the atmosphere, there is absolutely nothing to show Ethiopia culture and traditions. No cultural clothes, decorations or music. Always western music, cafes all over Europe play Mulatu Astatke but I never heard any cultural music in the hotel or the lobby.

Wonderful location with an amazing city view and a lively rooftop bar. Very friendly and competent staff. The hotel is quite stylish and modern.

The rooms are rather small and being close to the rooftop bar can be quite loud. The shower outlet and tray need some improvements. Was a bit annoying having a flooded floor after a shower.

It was a wonderful stay. After long meetings at my work feel really relax and comfortable in my room. Warm water in washroom and comfortable bed, pillow and blanket took my all tiredness away. Front desk staff was quite helpful and professional specially staff member Eden. Coffee and snacks at yakuta hall coffee shop made me in love with coffee special thanks to staff Meaza who really knows what customer needs at that time wonderful customer service. Break fast at top floor at 360 lounge was always fresh higenic and tasty. Break fast head boy serves in a great ways thank bro. Love custom made egg of choice. Room service and cleaning staff was very hard working and honest. and last but not least free shuttle service from and to airport means alot to me. Thanks to wonderful shuttle driver Zalalam who give me review of city and help me in knowing city, hotel and different routes etc.

Once my shower area water outlet was closed due to unknown reason but room service opened that after complain within no time. Some times heard building construction noises from back side of the hotel.

Great central location - made exploring Addis very easy and it wasn’t too far from the airport either I easily walked to most sites I could. Breakfast was included as well which is always a plus

Lots of construction around the neighbourhood- went on all night on one of the nights.

The staff were friendly , the hotel was clean and I loved the food. The live bands and the 360 lounge were the highlight of my stay, I would highly recommend this place.

The fitness centre needs more equipment in there. Besides that I had a great experience

The staff were nice and the facilities are clean.It was close to the city center and close to most places

Most staff are not fluent in English which makes it hard to communicate,the spa and fitness center is not good at all and need to improve

the staff professionalism, the behaviour of the team. especially the working staff who are engaged in cleaning the rooms. all these people were fantastic and very much cooperative.

Breakfast is not up to the mark. there are no options for the halal food and fresh meal. drinks and jugs used to be empty, same goes with salad and European breakfast option.