Rooms were quite large and comfortable, they were stocked with everything needed for the weekend. We did not use the bbqs becasue of tempetures outside but its nice to have that option. The hot tub and pool area was great. I really liked that the hot tub and pool were sperate so the kids could splash in the pool and not disturb the people relaxing in the hot tub.

The buildings are just wood frame building so if you are on the bottom floor like we were you can hear every footstep from the people above. It can be a problem because people really like to use this resort for bachelor/bachelorette parties. If your looking for a quite night I'd request a top level floor.

the view was insane and was so peaceful. access to the hottube and pool and sauna was great, despite the rain. parking was also relatively easy and we had no issue parking outside our apartment. great use to the free bus passes.

we were on the bottom apartment and had people above us and they were extremely loud during the night in regard to someone walking or even running around and it u fortunately kept us awake so the floor boards and roof must be very thin. not having a restaurant or anything on site can be a bit of a pain due to having to go into town for everything but it wasn't an off put.

Location was excellent. Room was spacious and the bed was really comfortable. Jacuzzi was very relaxing after a day out in the mountains BBQs are set up outside for usage which is really practical, kitchenette has basic equipment for cooking. The personnel were really helpful Mountain bike rentals for $30/day was very practical.

The Banff area has become very expensive, I paid $560/night including taxes during the week which is overpriced for what is offered. No restaurant, no food store close by, you need to go into Banff where there is literally very little parking for food stores/restaurants. The room is spacious but very worn down. The coffee in the rooms needs to be improved as it really did not taste good (small detail). Bathroom was small and worn out. There is limited maid service which you must request in advance and explain exactly what you would like done each day otherwise you will find your room the way you left it when you get back from your hike in the evening.

We stayed here for two weeks in late April, 2024. We Loved it. The hotel is a little out of town but it was an easy ride on the free bus. Having firewood (we are not good at starting fires) and the great spa was nice as it was still very cold. Walking distance to the Hoodoo's. We walked tunnel mountain to town several times. Having a small kitchen was great for such a long stay. There were always plenty of towels and we asked for extra blankets as I turned the heating off at night.

The rooms are quite old inside (guess this is reflected in the price). Our carpet was dirty and had burn marks near the fire. The furniture was old but solid. We had to ask for a fry pan and bought some new sharp knives from the IGA as what was in the room didn't cut it!

The setting was beautiful and overall it had everything we need. The beds were clean and made daily just like a hotel and we had fresh towels every day. The view was amazing and the hot tubs are nice.

It is a little dated: pain flicking off on balcony, furnitures looking a little old and the dishwasher was rusty and loud, carpet everywhere (which is not the most hygienic…) but at the end of the day we had everything we needed and it was comfortable. The beds were clean and made daily just like a hotel and we had fresh towels every day. It have would been nice to have a little playground for kids as we had a toddler and there was nothing to entertain him.

We loved the room. It was large and spacious. Perfect for a family of four. There was some storage room. We liked the open fire in the room. The hot pool and the views from it were great. It was good to have a free bus pass included.

You had to get two buses to get anywhere. The ironing board was broken. The kitchen sink wouldn't drain. The bathroom sink plug was broken. We had to ask twice for more dish washing tablets. One day our dirty towels were not collected and the rubbish was not collected.

Good size apartment with required facilities. Kitchen had everything needed to cook for ourselves. Had a nice view of mountains from our back door. Heating worked well and quickly! Bed was comfortable and spacious.

We were on the bottom floor so were subjected to very noisy people above us. Every movement could be heard which was not a massive issue in the day, however some people were not quiet at night.

The condo was perfect for our family, 7 of us with 3 bedrooms and a sofa bed in the basement. To be fair we hardly spent any time in the place as we were up and out very early and returning later in the day, often after dinner but we did use the outdoor hot tub a couple of times which was lovely with beautiful views. Beds were comfortable and bathrooms very nice and modern. Parking was easy, plenty of spaces available and we were given complimentary bus tickets for the duration of our stay if we chose not to drive into Banff but parking was easy there too so we drove in, Nice place and not too far to the town. Booking was easy online and as it was pay at the property I could use my Canadian debit card to pay which was good.

can't think of anything except to say if you go in high season you would be relying on the bus as parking in Banff would be difficult so that is something to consider - the bus tickets were valid for anywhere in the Banff area too which is good.

Lovely, clean conveniently placed accommodation in a beautiful setting. Garden and surroundings were very well kept and staff were helpful and friendly. Great to have free access to a bus into town to avoid traffic and parking. Also great discount vouchers for selected local businesses which was a nice touch. Loved the town too. Everything was very pretty and clean

Accommodation itself could do with some updating as the decor was quite tired and tatty in some places. Also, we were right by the recycling and maintenance facilities so that was quite noisy from very early in the morning (someone was actually recycling at 4.30 am one day!) Also would have been good to have a blind for high windows as light came in to mezzanine bedroom or alternatively partition this off. Plus, I know it's Banff but it was very expensive for what it was.

Nicely positioned and well sized property. Stay included free bus pass for local buses which we frequently used. Had a small, lovely, outdoors hot pool area and sauna. The washing machines came in handy after having been travelling for a couple of weeks. The staff were friendly and helpful.

For the price a few bits and pieces in the accomodation were slightly tatty. The kettle and fridge were a little 'unpredictable'