One week before, I tried to call the hotel several times. No answer. I also sent the hotel an email. No answer. I wanted to know if the hotel would stay open even if our bus from Lisboa arrived late at 1 am. I didn't dare to reserve the bedroom because I was not sure of being able to enter at this late time. Finally when I got a reply, the prices have raised a lot! 163 euro per night. We have friends who stayed in the same hotel at the same time and payed the half of what I payed.

Location is perfect for central Badajoz. Exceptionally kind and helpful staff. Good breakfast. Spacious rooms with superb terrace and views depending on room choice. Good wifi.

Very little. A little noisy some evenings because of events. No food option or bar open during the day. Although you can order meals out to be delivered. Bar does not open until 8pm in the evening so although great seating area in reception area nothing to eat or drink available. No slippers

The staff was helpfull most of the times and acceptable, tolerant of us. The city is a wonderfull footwallk location, everything is at 15 minutes distance or less. It was not pricy and we could see most of the city in 5 days, there's plenty to experience and live there and the Hotel was on the perfect location to be our "home" base. Despite looking conservative it is a very tolerant and gay friendly city.

The gym was too small and not well equipped. The room-service options were short. Small mini-fridge. Majority of the commerce closes too early. There was no Uber for when we were carrying to much bags.

Hotel staff were lovely and the room was a good size. The balcony was nice and there was a good view of the park opposite and the river. It was close to several bars and restaurants. It was a comfortable place to stay.

The doors needed to be slammed when closing them, which was noisy when neighbours came in late. We had the misfortune to be next to people who came in at 2:15 am and went out onto the adjoining balcony to talk loudly. However I place the blame on the people, not the hotel.

As we were told, this is an important transit hub between Spain and Portugal :) We were really surprised by this class of hotel after a long journey. You find yourself in an oasis in the middle of a cute old town. Excellent service, despite the workload they arranged for us to have a family room with an opening interior door. Very helpful staff - we were provided with cutlery and boiling water at night to feed the children. Underground Parking. Basically everything you need before the final push to Portugal.

Not very good sound insulation - in the morning you could hear your neighbors in the bathroom

Very good room: good size, comfortable beds and an excellent shower. Our continental breakfast was fairly standard for a 4* hotel. Staff were really helpful - we wanted to charge our EV at one of the Tesla chargers in the secure underground garage but someone had parked their diesel car in one of the spaces. The receptionist worked out who it was and asked him to move it for us (which he did). €15 to park and charge was exceptional value. We were also able to leave the car in the garage the following morning while we walked round Badajoz.

I recently had the pleasure of staying at Sercotel Gran Hotel Zurbarán it truly lives up to its 4-star reputation. The moment you step into your room, the pristine cleanliness is evident. The beds are incredibly comfortable, ensuring a restful night after a day of exploration. Location-wise, this hotel is a gem. Perfectly situated, it provides easy access to key attractions and transportation. But perhaps what stands out the most is the breathtaking room view, which is nothing short of spectacular, setting the mood for a memorable stay. I would highly recommend this hôtel to anyone seeking top-tier accommodations with exceptional service.

The room was of a good size. The beds were good. There was a tropical park opposite the hotel with an outside tapis bar and seating. You could walk into town or catch the bus from the old town gate to get to the Alta square at the top of the hill near the castle. Remember this is rural Spain so most restaurants do not open until 8.30pm

The air con did not go under 23 degrees. It was locked. The front desk staff said it was the law to save energy. I notice the down stairs area was locked at 21 degrees. I asked for an electric fan which they gave me.

The staff were super friendly and helpful. The room and the veiw from the balcony was great. Comfy beds.good breakfast.

It could of done with a small TV in the sitting room as the position of the TV in the bedroom a bit awkward .Shame the cafeteria does not open until late as it would be helpful have some snacks or tapas during the day. But it didn't spoil my stay.

The ambience of the hotel. The red carpet and big flight of stairs leading to the lobby made you feel like a VIP. Staff was very friendly and went out of their way to help us feel comfortable. Special thanks to Bruno who was a star! He even gave us a fan to use in the room since he was unable to alter the room temperature settings.

The coolest temperature setting of the air conditioning in all hotel rooms is set at 23C or 73F. Not very comfortable in the summer heat averaging at 38C or 100F!