Location, less than 10 minutes via shuttle from the airport. Large comfortable room. Great shower and water pressure. Swimming pool available. Great selection of foods at the buffet breakfast.

Poor wifi connection in the room. Room was not sound proof. I could hear conversations in the hallway and lots of noise from other rooms.

Cleanliness, structure and location

The shuttle service from the airport stopped at 22.30, which seems very early considering the traffic of passenger in the summer months.. should run until midnight in high season

The spacious room, the comfy and clean beds and the shuttle service after check out. The value for money given that they accommodated us as we booked between 23:00 - 24:00 on the day itself.

Breakfast was too expensive for the variety that is given. Even though they provided 2 big towels, we think it is not enough as they only provided one hand towel for two people and no bath mat towel so it can get slippery when you get out of the shower. We had to take a taxi going there late evening as the shuttle service does not cater beyond 22:00.

Our room was nice, good size, seemed to have been recently refurbished, the bed was excellent. Helpful staff, good breakfast comfortable room. Location to the airport was excellent and the shuttle service was great. Also, there was a grocery store and pharmacy nearby as well as a barber, a few shops and restaurants. The people working in the hotel restaurant were excellent.

The drapes in our room did not work at all, quite difficult to slide back and forth and staff could not fix them. Only one of the four treadmills in the gym worked and staff could not fix them. There were other less important things around the place that were in need of repair.

I love that everyone spoke English. Yes, I could have spoken Italian, and I did a few times, but this was great. I loved the bed and the shower. I loved the breakfast. I loved the porter helping with my bags - he came out to the car to help. I loved how everyone - everyone - was helpful.

My toilet had a dirty line around the top of the bowl. If the cleaners use a bleach-based cleaner in the toilet under the rim, it will clean it straight away. They won't even need to scrub it. When you stand near the bathroom door, you can see it. Also, the cleaners need to check the shower liquid. You offer liquid soap in the shower, mine was empty.

Had early flight out of FCO to US and needed to stay nearby overnight, Mercure offered easy airport pickup via van as well as drop off in the morning. Staff friendly, explained everything we needed to know upon checkin, check out gal in the am very pleasant. Clean, nicely newly remodeled room.

We were put in a room that overlooked the big garbage bins and laundry truck facilities, meaning, around 11pm workers were outside loudly transporting tall carts of dirty laundry up a platform into a truck. Went on for at least half an hour. And of course there was airplane noise to be expected. Then a few rooms down there were dogs barking. No fault of the hotel but annoying. I would still stay there again only request a room that does not overlook the area where the night workings of the hotel occur.

The taxi from the airport was $30 euro the dinning room opened at 7:30 pm the pool was closed the whole time, did have a nice garden area free shuttle to airport, we came from a cruise and got there early and had to leave luggage and wait in the garden area for a bout 2 hours.

a map of the area, we asked, and the reply was use your phone, well that does not give any information you need. we just started walking and AFTER A MILE found a better place to have dinner. found a Sunday market of homemade goodies.

Suite was large and nicely appointed. Mini bar with options was good. Front desk was very helpful in arranging transportation to and airport. Transportation from airport was easy. Restaurant at hotel for dinner was VERY good. My family raved that the grilled octopus was the best ever and they eat it often in US. Service in restaurant also great. Many areas you can walk to for eating.

You could view the upstairs shower from the lower level of the suite. They did leave a dirty towel on the shower floor when we arrived

It was a very nice place actually beautiful there were only two things that I gave it a lower rating for when we went downstairs to have something to eat it was close to 5:00 and they said that their restaurant didn't open till 7:30 we thought that was kind of late so we had to have bar food and our bed was rock hard other than that the place was absolutely beautiful and the staff was very kind even helped us carry our very heavy luggage upstairs

I already stated it above sorry the lateness of the restaurant opening did not open till 7:30 in our bed was rock hard they were very accommodating they said our room would not be open for an hour and when I approached the desk to ask if our room was ready they said it was not that the people had actually just checked out so they put us in a room that had just been refurbished and told us that all the mini bar items were complimentary

location was very good as we just needed something close to the airport - we had a very early flight out of Rome. We had been on vacation for a month, and the shower was the best that we had in any of the hotels we stayed in.

the restaurant did not open until 730om, but we were told the bar was open, and there was a food menu there. We went in and the bar was packed, only one person serving and it took at least 20 minutes to get a glass of wine. The dinner, lasagne, finally came and it was cold. We took the shuttle from the airport to the hotel, which was packed full, my husband had to stand. We were charged 6 Euros each for the shuttle, which was the advertised price. As we had to leave the hotel at 3am for our flight to Paris, and the shuttle only runs till 10pm,we were forced to take a taxi. We ordered the taxi when we checked in, and it arrived on time. The driver charged us 35 Euros - seems way too expensive, but as it was the only way we could get to the airport, we had to pay it....not impressed!