Property was clean and staff super friendly and helpful. They don’t do full service room cleaning every day, but do leave you fresh towels and garbage bags. You can leave your dirty towels and garbage outside your room in the bag provided in the morning and they will pick up. I know for some this might be a deal breaker, but it didn’t matter to us especially at the reasonable price we paid. Room was very nice and the location was great; walk to Gion, easy subway/bus access to the hotel to visit other points of interest.

The breakfast wasn’t great so I’m glad we didn’t opt for that included in our room price. After paying one morning (equivalent to $10 USD) and deciding we didn’t like it, we opted for a bakery around the corner for the following days.

Location is excellent, close to Sanjo station and walking distance to many areas of the city meaning everywhere we wanted to go was easily accessible. Lovely room, very spacious and beds were super comfortable. Room was quiet and great black out blinds meant we slept very very well. Bathroom was small but suitable, water was hot and there is daily provision of clean fresh towels. Lovely lounge area in the lobby with pleasant machine coffee provided throughout the day. Coin laundry room is very handy and you can control via an app to pay with apple pay and keep time on your load.

We paid for Breakfast included with our stay and I must say this was such a disappointment. So much so, we only had the breakfast two out of four days despite having pre-paid. The breakfast is provided by an Italian restaurant next door attached to the basement of the hotel. The restaurant itself has a strange feel, we found it to be quite dark and dusty, not pleasant to sit in first thing in the morning, the food selection was just not appealing to us. Of course this is just our opinion. Upon reflection we would absolutely stay at the Hotel again but would not go for breakfast included option.

The rooms are comfortable and well appointed. The staff are lovely. The location is really convenient.

The breakfast restaurant (Il Chianti) and the breakfast itself was terrible. The restaurant is like a dungeon - dark, claustrophobic, cramped, chaotic. The steamed dumplings ran out half way through the breakfast service and they said there were no more. Staff seem overwhelmed. The food is not kept hot but left on a ‘hot’ plate in an open dish to go cold. Neither of the toasters worked properly - I stood for ten minutes trying to toast two slices of bread before giving up. The breakfast provision really doesn’t match up to the high standard of the rest of the hotel. If it did, I would have rated our stay much higher. We paid for three days of breakfasts for our family of three, but none of us wanted to go back after day one. We went and ate elsewhere out of the hotel.

The hotel is in a fantastic location to explore Kyoto. Close to the Yasaka shrine complex and Gion district, with a beautiful sakura tree's by the river just behind the hotel. Also it it located just next to a main shopping district, meaning you get the best of both sides of Kyoto, the modern and historic, perfect! The hotel was beautifully presented and despite our room being a modern I suppose "western" style, it had that old Japanese charm of tatami mat flooring, shoji door to expose the window and a matcha tea set, which we loved! The staff were very friendly and spoke a great level of English which helped us out as out Japanese is a bit rusty! Downstairs there was a relaxing communal room where you could help your self to hot and cold drinks which was nice to see. You could also help yourself to any extra toiletries you wanted including some lovely luxury goods, which was a nice touch! The hotel also offers a small museum exhibit near the front door explaining the history of the site on where the hotel sits. The Italian restaurant in the basement was a lovely end to one of our days too, a nice relaxing atmosphere to unwind after a day of walking thousands of steps!

The room was quite compact (but we expected this) but this didn't hamper our enjoyment of the stay at all, just something to be aware of should you have lots of luggage like we did!

First, I fell in love with the room ! It is a mix of modern and traditional, it was amazing ! It is more spacious than most of hotel’s rooms in Japan. The bathroom was spacious too ! The only little thing is that there is not a lot of space to put your stuff on in the bathroom so if you have a lot of products it might be complicated but it was fine for me ! 😊 The exterior entrance and the lobby were great too ! It amazed me from the beginning 😆. It also has a tiny museum ! The reception was kind and could speak well English so it was reassuring with my broken Japanese 😅 The hotel also has this eco friendly system for cleaning your room which I thought was great ! They also give you a little matcha sweet at your check-in, it’s cute 😊 The localisation is great ! The street near Pontocho and 10 minutes walk to Gion and Yasaka Jinja. Some other shopping streets near by like Nishiki, Teramachi and Sanjo. And close to train stations, especially the Keihan Main Line that you can take to go to Fushimi Inari Taisha. It was my last stop in Japan and I loved it ! ありがとうございます！🤗

Nestled amidst the vibrant city of Kyoto, Hotel Resol Kyoto Kawaramachi Sanjo emerges as a haven of tranquility, offering a harmonious blend of modern comfort and traditional Japanese elegance, setting the stage for an unforgettable Kyoto experience. The hotel's prime location along the scenic Kamo River provides a picturesque backdrop, inviting you to stroll along its banks and soak in the serene beauty of the surrounding cityscape. The captivating Gion district, Kyoto's renowned geisha district, is a short stroll away and provides an unparalleled opportunity to immerse yourself in the city's rich cultural heritage. Nearby Pontocho Alley fulfills every culinary whim you may have. From Japanese offerings to western style food and a dizzying number of bars. Step into a shopper's paradise as you venture out to explore the bustling markets that surround Hotel Resol Kyoto Kawaramachi Sanjo. Discover a treasure trove of local delicacies at Nishiki Market, a culinary wonderland where the colors and aromas of fresh produce and artisanal goods will tantalize your senses. Each room at Hotel Resol Kyoto Kawaramachi Sanjo is meticulously designed to provide a haven of comfort and relaxation. From the plush bedding and cozy furnishings to the modern amenities, every detail is carefully considered to ensure a restful and rejuvenating stay. The hotel's laundry facilities offer added convenience, allowing you to maintain your wardrobe without a hassle. In conclusion, Hotel Resol Kyoto Kawaramachi Sanjo stands as an oasis of tranquility amidst the vibrant tapestry of Kyoto. Its serene riverside setting, proximity to delectable culinary offerings and cultural attractions, and unparalleled service and amenities make it an ideal choice for discerning travelers seeking an authentic Kyoto experience. Whether you're a seasoned explorer or a first-time visitor, Hotel Resol Kyoto Kawaramachi Sanjo promises to create memories that will last a lifetime.

It would be good if the laundry was open later, if not 24 hours. It can get crowded in there after a long day of exploring, sometimes leaving you to wait a few hours until a machine or dryer is free.

This was by far our favorite stay over the course of our 3 week honeymoon in Japan. The property is beyond gorgeous. It has the perfect traditional Japanese zen aesthetic combined with a modern design touch. The semi outdoor bath in our room was so relaxing and looked out into our private garden. The room was spacious, clean, meticulously designed and so relaxing. There were also all of the amenities we could possibly need, so our stay was extremely comfortable. We even stayed in one night because we just wanted to enjoy the room! The staff went out of their way to make us feel special on our honeymoon with a private dinner, a handmade card & icecream to our room. We felt so welcomed and couldn’t stop talking about how special our time was there throughout the rest of our trip. It was such a memorable experience and something we will treasure forever! I will be highly recommending Nazuna to our friends/family if they visit Kyoto and we will for sure be back!

Absolutely nothing. Sad that we had to leave!

Great location in the middle of Kyoto, close to shopping and restaurants/bars and train station. We loved that despite being on a busy street, the second you walk down the path to the front door it feels like an oasis away from the chaos. We were surprised how quiet the room was, couldn’t hear any road noise.

The breakfast wasn’t great, we ended up skipping it for 2/3 mornings

Very beautiful hotel, it smells so good and everything is super clean and modern but with a lovely touch of the 'old Japan' throughout the hotel. There were lots of beauty samples available, face cleaner, masks, hand sanitising towels etc which was also practical. There is a living space with free coffee, water, ice, tea, microwave, boiling water and sofas/tables which was practical for eating in or chilling. Staff was lovely, super helpful with keeping our suitcases in before check in and after check out. The room had a good space, well arranged, cosy and lots of equipment provided. You will not need anything there, even pajamas are provided! Towels are changed everyday which is not necessary but appreciated. The lighting in the room is great to keep it soft and cosy. Aircon was discreet and efficient.

The whole hotel was almost 'too' cold. I had to wear a jumper around the corridors. The breakfast was odd. There is so much choice, but it is the same every single day, even the 'pasta of the day' was the same 5 days in a row. It is a shame they do not change it on a daily basis. After 5 days eating the same choice of food we were very bored of it. The hot food As often cold.

Location

We stayed for 4 days and our room was never cleaned. I understand they are trying to reduce waste and energy due to their environmental goals however other hotels are doing the same but they ask you if you want your room cleaned on a particular day. 2 days is doable but not 4 days.