Excellent breakfast, maybe a little pricey but fresh and quality products. Location is just perfect close to most restaurants, the Valvital thermes and many other things to do in the city center. Au Lac room was very spacious and well furnished, with beautiful terrace. Public parking optional (with private car place and pass for the hotel residents) which is a luxury in city center. Very helpful and kind staff (ask Maud for restaurant suggestions !), Would definitely recommend this place !

Nothing big... maybe just no lift available, for us was no issue but consider it when packing your suitcase ;) Bed comfort was ok but too soft for us

Clean, nicely furnished, comfortable room, good shower, nice breakfast.

Four flights of stairs to our room and no lift. Complicated check-in system wouldn’t accept our debit card so had to use a credit card thereby incurring extra charges. And somehow the cost of the room ended up more than we had originally signed up for, so the room, and the breakfast, were not as good value as we would have liked.

We wake up to late for breakfast, so no comment on that topic. We were pleaseantly received at the hotel door (a bit confusing on how to get in or call) and appreciated having our bags taken to the toom while I parked the car. The tea/beverage room was promptly attended to when we came back from dinner. Our hostes was wonderful.

Upon arrival we had trouble finding the hotel while driving, no clear place to park. We did make a last minute decision to stay in Aix le Bain, we chose the property based on Booking.com reviews, but didn't have time to really research it on our own, maybe we would have learned the details of what to do upon arrival.

Beautifully decorated and smelled wonderful! Perfect location for town and the staff couldn’t have been nicer. They recommended things to do, places to go, restaurants we never would have found, made reservations for us. Had a wonderful breakfast on the terrace. The bed and pillows were incredibly comfortable. Not enough good things to be said!!!

Everything was wonderful.

A jewel! It‘s an awesome place. Everything was lovely -the staff, the well designed cosy room, the breakfast, the small details (e.g. the different good night sweets, the nuxe skin care products). Merci! We highly recommend this gem!

What a beautiful, comfortable hotel! We stayed at the Belle Epoch for our 10th wedding anniversary. Our room was gorgeous and so comfortable. The bed was heavenly. The decor was delightful. The staff could not have been more accommodating and friendly. (Shout out to Mathilde, who is so kind and thoughtful!). The location is perfect. we loved the terrace for coffee or drinks. Just a wonderful experience.

Nothing.

Excellent. Lovely staff and very beautiful hotel room. Immaculate. This is a new hotel (4 months old) the attention to detail was outstanding. We left our bags there and the staff put them in the rooms for us. The room was perfect, as was the hotel. We had the 15euro breakfast, which was lovely and plentiful ( croissants/ bread/ coffee/ oJ)

There was nothing . An exceptional hotel!

The room was comfortable and clean. The staff was exemplary! They were gracious and very helpful.

The room was smaller than I expected. And the balcony was too small to even stand on.

We had a wonderful peaceful stay. The staff were outstanding. The accommodations were beautiful. Perfectly situated to visit the spa. It is a must stay when Aix Les Bains. We will be back.

Nice boutique hotel for a short stay, rooms of good size and very well equipped. Good shower, good bed, nothing left to wish for.

Unpleasantly strong smell from the „fragrant sticks“ in the room and corridor — needed to dispose of them.