The staff were so helpful. My room was fantastic and so comfortable. There are 3 restaurants within the domain and the one I went to the hotel book for me, and it is a 3-minute walk from the hotel I was staying in. All the staff in the restaurant were so accomadating and the atmosphere was just so relaxing after a long drive. Buffet breakfast at the Ibis in the morning was fonomable, spoiled for choice. Secure parking, which is a must for anyone traveling. It was a 15-minute walk into the center of Aix les Bains, which is a positively a bubbly town. I will be back. 😀😀😀😀👏👏👏👏

There is nothing I didn't like Absolutely loved it. 100%

We only stayed one night as a stop over on our way south and hotel was easy to find and only seemed a short walk into the main town. Hotel, rooms and grounds very well kept and clean. We arrived on a Sunday so restaurant in adjacent hotel was closed but there is an excellent food truck in the garden area which served a basic but good menu as well as drinks, all set in the lovely garden. Good breakfast selection in the morning. Nice staff also. Free coffee and tea available in reception area for guests.

An on site restaurant would be welcome especially after a long journey, there is certainly space for one. Tea and coffee making facilities in the room would be nice, this maybe just a British thing, but we would definitely recommend this hotel.

Nice, big room with spacious balcony. Good parking space Nice location in a park

No coffee/tea facilities in the room. (On request, staff provided a watercooker) Only paper cups. No glasses to drink from. No fridge in the room No restaurant in the hotel, we had to go to next door Mercure hotel for dinner. No other restaurants nearby

A place to sleep after 14 hours of driving.

Receptionist rude or with limited English vocabular. Person could use some comunicațional training especially when asking for deposit and don't know how to say what is it for. He made us stand there for another 15min and almost sounded like he was threatening us with no room if we don't give the deposit for God know what. Please teach your staff members some English.

The hotel is good and great location despite bit away from the town center.

Unfortunately the access door to the room system is not working well and we came to reception to fix couple of times as the door didn't open. In the bar the beer machine is not working as it stopped half the glass. So bit disappinment, however, the staffs were good and they offered tinned beer as a replacement

I felt very comfortable here and would definitely go again. It was a convenient walk into the centre for dinner and I loved the surrounding area with the park and the open spaces.

There wasn’t really anything I disliked but there was just one thing that was puzzling. I asked at reception for a map of the town and they said that they didn’t have one but when I asked a different member of staff later in the day a map was given to me gladly!

Room was good size, bright and clean. Breakfast was buffet cantine style with a very good selection to satisfy all tastes. Staff was professional and helpful. Location is quite out of town & away from ports and lake. Onsite restaurants are closed Sunday/Monday so we had to drive for 10-15 minutes for our meals in the evening.

Restaurants were closed

Great breakfast, very convenient and free parking, room is large enough and excellent mattress, good bathroom.

A long walk to city center and to far from the lake for a walk.

Breakfast was very comprehensive and delicious. Swimming pool and surrounds fabulous. Room very comfortable and excellent to have a balcony.

Rather disappointed by restaurant facilities. Expected a basic cafe style restaurant on site with pizza, burgers, sandwiches etc to cover lunch times. Also no basic restaurant for evening meals. Meant having to eat out every night.

Great location at the interior of a park. You can really enjoy the nature. Most important, the team working at the hotel are incredible. They were really kind and ready to support me and my wife every time we required support, especially regarding taxi services and reservations at restaurants. This is for far the most important reason for coming back again.

Everything was really good. Nothing negative to say about it.