We had a room on the 7th floor with a stunning view of the lake. While it was certainly not inexpensive, we believe that it was worth it. We made use of the spa facilities, the beautiful grounds and terrace over looking the lake. The staff were very attentive. The buffet breakfast was great and the dinner was very good. Again, the staff were fantastic.

We have 2 slightly negative comments; - while the location of the hotel is fantastic in regard to lake views, it is ~ 2kms to the old town. - there is a very limited selection of english TV. It would have been great to have CNN and / or a movie channel.

The Imperial is a large historic facility located east of the core of the town, with easy access via car and ample on-site parking. The staff is very friendly and helpful, and there are optional services (bike rentals) on-site or close by at the adjacent mini-golf business. You are right on the Lake, and have a 20 minute walk to get to the old town, but it is a beautiful walk along the Lake. The hotel has air conditioning, which was important in the summer heat.

Be sure to book reservations for the restaurant if you want to eat on-site, and not that meal service doesn't start until 7 pm. Parking on-site is an extra cost.

After having stayed at this hotel once in the 1990s for a work-related training event, I had fond memories and always wanted to return. I now have the same fond memories snd would certainly return. It is of course one of the pricier venues in Annecy, but the location is priceless. Staff were all friendly and competent. I read some reviewers did not like the way their rooms were furnished and decorated, but we loved it. The interior of the hotel - our room, the restaurant and bar, the spa - is a nice modern contrast to the regal exterior.

Access to the spa area was under construction, but that was not a big deal, the fitness center and the pool are nice.

Beautiful imposing building Obviously been spent on to keep updated as much as possible . Spa is very nice , mineral based pool ,not a pool for proper swimming but beautiful . Steam and sauna great. Bar area is massive and staff very attentive.

Room we had was on 8th floor , with a large porthole type opening , I expected a Juliet tbh but alas not . Great view of lake though .Room although roomy and clean ,felt not much more than an upmarket holiday Inn express. Corridors seemed better appointed than rooms ie designer carpets , wall decor . Carpets would of made a more luxurious feel and a decent window . Perhaps adding a bit more cash might get it , we paid £300 for the night with no breakfast inc.

The location is perfect. Quietly by the lake by easy to walk to old town Annecy. Decor and style of interiors very nice. We were there just prior to Xmas and it looked beautiful. The staff were lovely, especially the dining/breakfast and bar staff. Jean jacques at dinner was especially nice and at breakfast a lovely gent with red hair and glasses whose name I have forgotten was doing a marvellous job, always checking with his guests that all was well. The Spa area is wonderful. It was also our daughter’s 21st and we were surprised in our room with cake and champagne. Truly, thank you so very much.

Nothing

Spacious, elegant hotel situated in front of a park overlooking the beautiful lake. The staff was extremely helpful and keen to make you feel comfortable. Breakfast was wonderful, as was anything, food or drink, that we ordered from the bar.

My only criticism, which according to the reception staff, has been voiced several times before but has been ignored by management, is that no hot drinks are offered at breakfast and one is left to try to attract the attention of a waiter to order them. Most of the time even that wasn't that successful as they either forgot our order altogether (and didn't apologise) or brought the wrong thing. There is a coffee machine but it only serves espresso. The same issue exists if you want to order pancakes or an omelette: you normally have to leave your seat to find a waiter. It leaves you feeling very uncared for, which is a crazy risk to take at such a smart hotel which attracts very wealthy customers.

The hotel was stunning and was much better than the description. The room we booked had a side view of the lake that we loved! The location of the hotel was great for walking in to the old time along the side of the lake. The chateau was visible the whole way. Every attention to detail was taken by the hotel to make our stay the best it could be. It felt very special to be a resident in the hotel. The balcony where we had breakfast every morning was just perfect to just take in the view of the lake. The breakfast buffet was delightful in every way. This was an area of France we hadn’t visited before and we will return.

Great location away from tourists , right on the water. Gorgeous views of the lake. Rooms were big and clean , great room service breakfast , super close to swimming docks and hip beach area. Easy to park which should be noted because impossible to park downtown . We rented bikes for transport and it’s the best way to get around.

Decor little bit odd/ dated for such a impressive hotel - but doesn’t affect comfort , our shower drain broke flooded the bathroom - but was addressed. No ac in main areas of hotel like lobby , but is typical for Europe, some picky travelers make not like that ( it was an unusually hot few days when we came ) . Good ac in rooms .

The service level and hospitality at Hotel Impérial is outstanding - all the way from valet parking of your car, the concierge service, the hospitality package on arrival and the turndown service in the evenings to mention a few . It’s a great location with a fantastic view of the lake and the town centre is an easy 20 minute walk away . We stayed for a week and leave with great memories of summer 2024. A big thank you to all the staff and management of this hotel.

The internet speed was a little slow at times

Staff were fantastic, everything you would expect and more. Room was lovely and the lake views were phenomenal. Food was great at breakfast and just generally couldn't fault a thing there. Our worst experience in terms of service was waiting a few minutes for our morning coffee...

Nit picking here but the distance into town was a little bit of a pain, not because of the distance so much as the lack of anything on the way there (lovely park). If you want an evening drink in a bar it's not ideal but I'm scratching my head finding anything to complain about.