We loved our stop over here. It was our second time. The staff were very polite and the food was delicious. Our room was spacious and the beds very comfortable.

Unfortunately the temperature of the room was not as cool as we like. Even though in theory you could change the settings via a box in the room the overriding hotel setting meant that we were very hot during the night. The price this visit was double what we paid last year. I assumed that the reason was that we were in a higher season, however I did a price comparison for the week after our stay and was offered a price closer to last years price. So I will be more attentive when booking again.

Rooms were very comfortable and clean and the location is very convenient as a stop off on the way to the French Alps. The reason I’ve given an exceptional rating is because we got a puncture just before arrival on the Saturday evening - our European breakdown cover told us we would not be able to get the tyre changed until Monday as all garages would be closed. This would mean missing a day of our skiing holiday. However Naomi on reception came to our rescue on Sunday morning. We googled every garage within driving range of our temporary tyre until we found one open (Vapo Pneus, south of Beaune) Naomi helped us make the calls as our French is very limited! It felt like a miracle to be on the road again by midday on Sunday and we are so grateful to Naomi for all her kindness and help, she went above and beyond and saved our very special holiday with our extended family.

it was a great location for us because we have a car. driveable food options nearby. away from city traffics and easy to get to highways for day trips. easy parking- get a new ticket before you go out each time. the reception told us we can use the same ticket throughout but nope. the tickets only work once. door to separate main door, closet and toilet from the main room- great in isolating hallway noise. bed comfy and big. bathroom nice sized though door was a bit hard to get into- access from side of bed.

better coffee

Reception staff were welcoming. The hotel and grounds were clean and comfortable. Rooms had everything we needed and the breakfast was lovely. We ate at the hotel in the evening and the food was very good quality, delicious and well presented. There is a park area next to the hotel which was great for our dog. The hotel was easy to find off the motorway with secure parking. The pool area looked great but sadly it was raining so we couldn't use it. Highly recommend.

Everything was great.

The restaurant The rooms The location The pool All good for a stop on the way too and from the coast

When I went to pay my restaurant bill in the morning I'm glad I checked the receipt because the card reader had an extra fifty euros added on It could have been an accident but felt like a scam. The receptionist apologised and said it would be a big tip - which made me more suspicious that it wasn't the first time it had happened...

The 4 persons room is big enough and had a cot for our baby. They replied swiftly to our e-mails regarding check-in time, when it was unclear from the booking website

Booking website says that check-in is only allowed till 22.00, whereas we found out that the check-in is actually 24/7 Hotel should update this booking info to reflect this, as this brought us unnecessary stress to arrive on time

Staff were very friendly and helpful, it was clean, the bed was super comfy and breakfast was excellent. Kids loved the pool.

There were a lot of dogs. We own a dog ourselves and but we had one incident at dinner where an aggressive dog was growling at the waiters and guests. At one point it went to attack a lady walking passed. A waiter should have said something as owners need to be responsible.

Hotel with secure compound which is safe for motorcycles. Food at dinner and breakfast good and bar is welcoming. Highly rate this hotel for travelers going south, and if your in to wine it is a great town for it! Go visit the amzing nearby Chateau and museum of planes, cars and bikes at Savigny les Beaune.

Good value for money buy borderline for economy traveling. a walk for town but little too far if not used to walking.

Ideal location close to autoroute. Staff were very efficient. Room comfortable and spacious. Dinner tasty. Breakfast variety excellent. The pool looked inviting. Lift and parking good.

It was too cold to swim! Lighting in room was dim. Lack of plug in bathroom basin leads to serious waste of water: how can you wash or shave with a running tap?

Good quasi 4* hotel, convenient location, with excellent free parking, quiet, modern design (but some design features naff - eg weird support pillars conical'ish, should not have separate wc from shower room). Bathroom 'saloon style' twin doors too near bed, odd design. All 4* hotels should have full size bath and shower (but if wc separate must have a wash hand basin in wc !). The twit who designed the bedroom/bathroom/wc layout should go back to basic design school ! The restaurant meal we had on arrival was very poor - food only just warm, frites soft, cool, undercooked, no sauce, very basic etc. No excuses - chef/restaurant manager needs replacing. But breakfast excellent - but why not have boiling/hot water tureen for boiling eggs ? Really disappointing and expensive. for only one night stay .

See above.