Breakfast was decent, location was good.

We really did not appreciate that kids are not allowed in the swimmingpool! One of the main reasons we selected the hotel was the pool… with the idea to swim after skiing. It turned out that kids are only allowed between 10AM and 2PM. That basically rules out the use of the pool completely. Even morning access would have been ok, but to allow from 10AM - 2PM is a joke.

Location, staff was very polite.

SPA was nice but I was quite shocked with hygiene standards. Most of the people are not using towels when going to sauna, they are leaving puddles of sweat on the benches and then jumping to swimming pool without taking shower. Maybe for some this is normal but I find it disgusting.

POSITIVES: The staff was so helpful anytime we requested something for the room or came to the front desk for anything. Staff was especially, helpful when one night we had some very annoying and disturbing guests next door (the type of guest that bring all their relatives to stay in one room and are super loud), thankfully front desk took care of the matter, immediately! The breakfast every morning was very delicious and amazing variety! 10/10! The room we booked was a Superior Dbl Room, bed was large and comfortable (but, pillows too flat and not good for neck), we had top floor w/partial view (we would have full amazing views if they had not designed the hotel to cover most of the beautiful snowy mountain). Right across from the Aigulle du Midi cable car! Several amazing cafe's and restaurants just steps/minutes away! The location is perfection! 10/10!

There are 2 major design flaws in this hotel. #1 The balconies all have partial views as the patios are all half covered with wood paneling, which blocks the beautiful views. Very disappointing. #2 The entry of the room has no lighting, it is very dark at entrance. There is a full length mirror but it is useless since there is no lighting. When someone is using the restroom, you are unable do your makeup, or use this area at all because you cant see anything.

This hotel had everything we needed and wanted for our time in Chamonix!! It was a very easy walk from/to the bus "station". We never felt like we needed a car to get around town, we easily walked everywhere. The hotel staff was fantastic, the bar was convenient for when we wanted a beverage, and the availability of the complimentary plain/sparkling water and coffee was well utilized. The Spa did a great job with my wife/daughter for their facials, and the pool facilities we clean, comfortable and enjoyable. Our room was perfect for our family, with the bunkbeds for our young adult daughters, the patio with views, and the bathtub in the room - not common in European hotel rooms. The proximity of this location to the Aiguille du Midi tram was perfect, and the walk to the train to Mir de Glace was less than 10 minutes. We also loved how easy it was to find shopping, food, and coffee from this property.

There isn't anything we didn't like.

Good location next to the tram station, and close to train and bus stations. Fantastic spa: steam room, sauna, cold room and cold plunge. Robes and slippers provided. Specialty coffee machine in Lobby were nice. Cold still and gaseous water on tap. Desk attendants informative.

Although we were advised ahead of time, our room had a sloped roof, low near the head of the bed which was not a problem, but in the shower you couldn’t stand up. Also though we had asked for a quiet room, ours was on the side of a busy and quite noisy road. We asked to change our booking from 3 nights to 2, cancelling the last night. The manager refused to let us change our reservation and would not refund all or even partial 3rd night charge. We checked out 1 day early anyway. Also required 50% prepayment months before actual stay.

We chose this hotel in part because it is adjacent to the Aiguille du Midi lift station, and within easy walking distance from the bus drop off point for the BlaBlaCar bus we took from Annecy, France. Heliopic is indeed a full spa facility, with a lap pool, hot tub, Turkish sauna, cold room, ice bath, and relaxation areas. Massage is available. These facilities are clean and modern, and were not at all crowded. The hotel also has a great bar with craft cocktails. There are two restaurants within the hotel. We managed to fill ourselves with tapas from the bar, and had to scale back our dinner at the fancier restaurant. There was also a second restaurant that seemed to focus on fondue and beer, and seemed very lively. We went into the center town the following night for an excellent dinner at a restaurant that featured regional dishes. We had a large breakfast at the on two days, and both buffet meals were excellent. Our room was spacious {except for the ceiling height}, modern, and comfortable. We had a private balcony with a view of a major mountain peak. The hotel had coffee and water available at all times from machines in the lobby

Our bathroom had a sit-down shower, as the ceiling under the gable room did not allow one to stand in the tub. The headboard of the bed was also under the lowest portion of the ceiling. Not all of the rooms in this hotel are like this one, which is why we paid less than we would have in some other rooms. I hit my head on the ceiling once, but kind of knew what I was getting into on booking. On the whole, this was a very nice room.

This property is located within steps of the Du Midi cable car in a short walk from the bus station. They also had complementary crêpes and a lovely spa, with some of the best flavored waters and teas. Lots of on-site indoor entertainment in the case of bad weather which we had, and a Michelin star restaurant that's a fabulous experience with wonderful cuisine.

The property was quite a ways from the train station and unfortunately there was a big snowstorm the night before we had to go to the train at seven in the morning, and there were no clear sidewalks or transportation to the train station so we had to walk in 2 feet of snow Almost half a mile which was quite a soggy affair.

convenient location to everything, spacious and open front and lounge area to relax, breakfast room was large and not too crowded, keep our luggages for free while we were hiking TMB for several days (so grateful!)

Shower water temperature fluctuates and someone came over to fix but it was not quite fixed, the room gets really warm and uncomfortable in hot days. It was hard to sleep. Air conditioner is a must. Staff were generally nice but one receptionist was snippy, breakfast fruit section needs improvement (e.g. kiwi was very hard to eat)

Our first visit to Chamonix was an absolute delight. The hotel’s location was simply perfect, and the staff provided us with invaluable advice on the best time to visit Mont Blanc and the glacier. The breakfast was a wholesome spread of delicious food, and the library and chess area were ideal for relaxation. Overall, we had a fantastic experience, thanks to the friendly staff, delicious food, and convenient location.

The design and feeling of spaciousness of the hotel was beautiful. It catered for all ages with the games and activities it provided in the lounge. It had a relaxed atmosphere and not at all stuffy. There were complimentary drinks in the lounge area with benches where you could eat your own snacks. It made you feel immediately at home. There was even complimentary ice cream served in the afternoon. The bedroom was very comfortable and we were upgraded to one with a balcony. They were conscious of environmental issues, so there was no air con, but you could open the balcony door.

We had breakfast on one occasion and it was ok, but we didn't choose to again.