Location of the hotel is excellent close enough to the town but not too close. Hotel staff are very friendly and very helpful. The facilities around the hotel are nice and very comfortable. Have stayed in this hotel so many times and absolutely love it and its vibe. The added bonus is the pool area overlooking Mont Blanc it’s just stunning. My advice for anyone looking to stay here is get a room with a balcony facing Mont Blanc (pool side) it is totally worth it and the rooms on that side of the hotel are bigger too.

Rooms are very dark need some more lights in the room. I would love it if they got rid of the carpet it’s an awful brown and looks like it’s there for years. These are the only two things I would change about the place.

As usual, the facilities are great. A mix between modern and cozy, very good breakfast.

I am a returning customer for years. As usual, I have requested an underground parking for which I have even received a confirmation. Upon entering the garage, seems that it was already full. Quite disappointed and while calling the reception from outside, I get a very "sorry not my problem" answer from Felix. Not the best customer experience...Imagine I book a room, and upon arrival, reception tells me "sorry we are full, go somewhere else". I think communication with customers can definitely be improved, and while some staff are very nice and helpful, Felix seemed to not give a damn about people's issues.

lovely facility’s for spa, and amazing location for centre of the town to get to slopes and restaurants/shops. staff were friendly and helpful on reception/bar/cleaners/ski hire downstairs all wonderful!

room lighting wasn’t great a bit too dark, but still amazing.

Location of the hotel is excellent close enough to the town but not too close. Hotel staff are very friendly and very helpful. The facilities around the hotel are nice and very comfortable. Have stayed in this hotel so many times and absolutely love it and its vibe. The added bonus is the pool area overlooking Mont Blanc it’s just stunning. My advice for anyone looking to stay here is get a room with a balcony facing Mont Blanc (pool side) it is totally worth it and the rooms on that side of the hotel are bigger too.

Rooms are very dark need some more lights in the room. I would love it if they got rid of the carpet it’s an awful brown and looks like it’s there for years. These are the only two things I would change about the place.

The breakfast was excellent with a good choice for every taste, and having the bus stop over the road the location is excellent. The outside pool and spar area is very good, could do with a bigger Jacuzzi as it only fits 4 people so you have to wait for them to get out and the shower by the jacuzzi doesn't work, which you should get a shower before entering the jacuzzi.

Size of jacuzzi, shower not working by the jacuzzi and even with the heating turned off in the bed room the rooms are still warm so we had to open the balcony door which resulted in noise from the bar by the hotel and also the binmen emptying the big bins facing are room.

Spa area (Pool, Sauna, etc) was super nice. Breakfast was great. Bed was comfortable.

Noise - there was very loud music from the bar area (of this hotel) til past 10pm. Even after that, we could hear noisy group outside (of the bar area). I think the hotel hosted some business workshop thing, and these people tend to be noisy after drinking. The hotel gave us a room closest to the bar area on the 1st floor, just above the bar area, even though we told the hotel we are with a child.. I should've asked them to change, but I didn't expect the 'party' in the hotel goes on till midnight.

The communal areas such the lounge, pool and spa are very nice. The bed was very comfortable. The location is great as it's easy to hop on a bus or walk into town.

The room was on the small side but was adequate for our needs. Perhaps the storage could be slightly better to accommodate putting away big bags although we were did have enough space to put our things way. We did note that the toilets in both the bar area and the restaurant weren't very clean however the rest of the hotel was.

Good spa with hammam and dry sauna. Good location, friendly staff, nice restaurant.

Hotel a bit dated, would nice to have a bit of fixes here and there. Lift doesn't really go where you want, lol

Great lounge to spend time as the weather was really bad on the days visisted. Good breakfast selection. Excellent location i.e. in front of Chamonix sud bus station. 5 minutes walk from Aiguille-du-midi cable car station. 5 minutes walk from town centre. Very helpful staff. On one evening, there were some singers/musicians in the lounge area - great addition. IMPORTANT: There is a rotary phone (see photo) in the room. Newer generations may not know how to use it ;-)

We had a Junior suite room, so 1 double bed and 1 sofa bed. Sofa bed is very uncomfortable. In general lighting in the room needs some work, it's really dim. Terrace/balcony in Junior suite room has a single outdoor chair!!

The Refuge is in an excellent location. It is a 5 minute walk to the Aguille du Midi tram station, and is easily accessible from the D1506, the main road through the valley. There is underground parking at the Refuge, but you do need to let them know in advance that you intend to reserve a spot. Note that it is available for a separate charge. It is a short walk into the core of the town and access to restaurants and sites. The Bus station is right across the street, for connections to other locations.

The rooms and decor are a bit dated and dim, and the location close to the D1506 and the main access traffic circle mean certain rooms are potentially going to be noisy.