The view from the room could not have been better. Astonishing! Furthermore, the hotel's location just far enough from the very busy center of town without being out of reach, was an unexpected huge bonus. The promenade and beach directly in front of the hotel were busy in a pleasant rather than overwhelming way. Parking, for a fee, was available and easily accessible.

The reception staff, I assume overwhelmed and overworked, was a bit more curt than others we have encountered.

Excellent food and service at the hotel restaurant, the waiters were really great with my three year-old toddler. Direct access to the beach front from the restaurant. Electric heater greatly appreciated even though it caused the electricity to cut off twice during our stay. Excellent room service for breakfast.

No extractor fan in the shower. Room only available from 4pm with no option to pay a little extra to get access earlier in the afternoon.

The location together with the availability of a parking space. the restaurant provided a quality meal with very pleaseant staff. The staff in the reception are also very good.

I booked the hotel on pm Tuesday 19th September 2023 as the ferry to Jersey was cancelled due to extreme weather conditions.. The price quotaed was 248 Euros of which 10% vat was included according to the booking confirmation. (24.80 Euros). The price charged by the hotel was 272.80 Euros. To my surprise, when on Thursday 21st September 2023 I looked again at the hotel rates for Friday 22nd September 2023, the quoted price for booking.com was 185 Euros for the room. Please could you wxplain the difference in the room rate. The rate quoted on Friday 22nd September 2023 is 190 Euros for the room on the comparision page and £186 on the actual booking site. I would politely ask if I have been charged the wrong rate?

Friendly staff, amazing view of the beach and sea during breakfast, lunch and dinner...

Parking was a bit expensive , or what was already a good price for the rooms. I think it could have been free as part of the 4 star price already... It is the only reason we gave it a 9 out of 10.. otherwise it would have been a 10 out 10.

Good size family room for 2 older children. Amazing views of beach and town in a relatively quiet location. Short walk 15-20 to walled part of town. Secure parking available if booked before arrival and good communication leading up to the stay. Restaurant overlooking the beach.

Parking tight for larger cars - but we were allowed to leave the car in the reception car park as arrived early evening.

Lovely hotel, nice room, great staff (but see below), excellent breakfast, fantastic location overlooking the sea.

It would have been nice to have a smile and a cheery word from the person managing breakfast. And the heating/air conditioning control in the room needs some explanation.

The staff were always friendly and helpful. Our room, that overlooked the city, was perfect for our needs and the view was exceptional. We also noticed how quiet it was. The bar and restaurant were also fantastic and clearly very popular! The food was delicious and the view of the beach an added bonus!

The service in the bar/restaurant was a little slow at times.

Comfortable room on 5th floor. Town side view. Good breakfast. Parking at reasonable rate/day. Electric charge for EV for € 10.- per charge. Really good to explore Saint Malo in 1 day walking

Everything was ok.

We had a lovely enclosed and private balcony overlooking the back of the hotel towards the street. Very comfortable with a sun lounger, two chairs and a small table.

Nothing really. Perhaps would mention that the room safe was not exactly in the best position. In the bottom of the cupboard and to reset the number you had to lie on the floor if you wanted to use it.

The hotel is a few meters away from the sea, which is extremely convenient for sea baths and walks on the beach . I had a room with a view on the sea. It the nicest view I could have imagined. The breakfast is very good and generous. The staff is super friendly and efficient.

nothing