The staff is very friendly and polite. The access to the hotel is quite good Breakfast is superb. )he chef was making a very delicious food for dinner, and even though the menu was fixed (no buffet

The SPA was scheduled through link that was send through booking, and when we arrived it turned out that we also needed to confirm it via phone or in person, they extra charge for SPA, it's only 45 minutes, very small and almost never available. I would consider this hotel as not having a SPA. Extra-charge for water at dinner. Fixed menu at the dinner with no choice . For people who prefer vegetarian or fish I would recommend not to order half board in advance, but rather choose dishes from the menu for extra price, The food was superb though. Huge kudos to the chef.

The room was a good size, well designed and decorated. The breakfast provided a reasonable range selection of different foods to suit all requirements

We only wanted to briefly use the spa area but it would have been €20 per person per visit, whether a guest of the hotel or not. Disappointing, so didn't try.

The staff were all very friendly and helpful and made us feel very welcome. Breakfast was excellent and the bar was a lovely place to relax in the evenings. We also really enjoy the spa.

Restaurant menu was quite limited and very expensive.

Bedroom was lovely with an excellent shower & toiletries Secure parking for my motorcycle Ideal location for what I needed to travel to Valloire Wifi good Staff were very helpful, friendly & professional Food was excellent - great evening menu & an amazing breakfast

Nothing

Very nice hotel, comfortable beds, nice availability of amenities and good coffee and tea in the room. The breakfast was superb! Great with having free chargers for electric cars on the hotel parking.

The room was very warm at night and no airco, but we left our terrace door open which helped a bit. It should be more strict from the hotel that people move their car from the charger when fully charged. Paying 10 eur for parking also seems a little too much when there is not much around except more hotels and a couple of restaurants. The restaurant for dinner was also mediocre.

Comfy room (rather small) and a great shower. The stuff is friendly. The breakfest was nice but almost without vegtables.

Although I had reservations for the spa before hand, it wan't reserved for us and we couldn't use it unless giving up on skiing..., this was very disappointing. Also, you have to buy some strange french tights swimsuit in order to use hotel or any spa in the village - "that is the law" as we were told, it is extremly strange but probably not hotel's fault.

Proximity to Pontillas Ski Lift Next to the charming old village and the breakfast and dinner (half board) was excellent.

Breakfast was good, location was close to town centre. A nice touch was ski rental - the shop delivered and collected the skis, big time saver.

Evening menu at the restaurant was limited, we only ever had breakfast there.

The location is very good Staff nice and welcoming

Breakfast is very basic with poor selection. There is no vegetable The spa is with extra pay

Location, ski access, staff and general comfort

Bed comfort not that great - Either mattress or mattress cover might need renewing ?