We really enjoyed this hotel, it was better than we expected being a chain. The pool is fab and the staff in the bar area are lovely. I was disappointed not to have a room with the balcony but that's my fault for not booking earlier! The room was on the small side but comfortable and we didn't spend much time in there other than showering and sleeping. Very central with fun port side bars and 5 minutes walk to the old port which is delightful. Easy to park without fuss.

there were no cups in the room to make use of the tea and coffee provided and when asked for we got a couple of paper ones but none were put in on the 2 other days we stayed.

Excellent location in the city center. I booked the Privilege room. I was a bit surprised that the breakfast was not included in the price, and the breakfast costed 19 eur extra, which I find quite expensive. However, when I saw the breakfast, I realized it's not that much at all. They serve really high quality food and nothing is dried up or cold (if it should be warm), you don't even have an idea that you're eating "hotel food". It's all really exquisite. Bathroom was very clean and the rooms looked new. The bed, OH MY GOD THE BED, was the most comfortable bed I ever slept it. And all my friends said the same. I'm still planning to send them a mail asking to tell me which brand it is, so I can buy one for my home. Unbelivably comfortable, you will not want to get out of it. The staff was also very polite and helpful. The whole hotel is very eco friendly, you notice that a lot.

The bar is closed late evening and there is no alcohol in the minibar, it would be nice to have the possibility to come down for a night cap if you feel like it.

I chose this primarily for location and value for money - just 5 minutes walk from railway station and 2 minutes walk to all the restaurants etc. The facilities are excellent, the staff are fabulous and the restaurant was very good - there weren't many people there the night we ate there and staff were very attentive and we very much enjoyed the food. As a bonus - our balcony over looked the harbour and we were serenaded by Sting who was headlining at the La Rochelle Francofolies across the harbour... although I appreciate this can't be guaranteed for our next visit :-)

There was a really annoying bench fixed along the bottom of the bed - not sure what for but it made moving around the room really difficult for two people. And there's no wash hand basin in the toilet which is separate from the bathroom.

Breakfast is awesome, I really loved that everything was there, clean, fresh and was refilled until the very last minute. The waiters are very kind, I got served twice at dinner by Rémi. He was very professional, gave excellent wine/food recommendations and was attentive at all time. The hotel is located directly at the port in a lively atmosphere and if you want to calm down for some minutes, the pool and terrace are a relaxing sunny spot to rest, read and grab a coffee/wine.

The location was really good for exploring the harbours and town. The room, although not spacious, was perfect for my needs and nicely clean and comfortable. I liked the fact they did not provide plastic bottles of water but a glass bottle with a refill station on every floor.

I would have liked clearer instructions about parking with clear instructions on how to drive to it. However I ended up in the main parking opposite, parked easily and for a reasonable price for an overnight stay.

Excellent buffet breakfast with lots of choices. Staff were very helpful and friendly. We arrived early and were able to leave our luggage at the hotel and the same for when we checked it in the morning whilst we were sight seeing. It is in a fabulous location overlooking the new port, next to the Aquarium and just a short walk into the old town. The terrace would have been lovely in the summer months for relaxing on. Comfy bed and good night's sleep. Great shower.

It's not possible to know when you book whether your hotel room will be overlooking the port or the back towards the train station. The room's are quite small and space to hang out clothes is very limited which if we have been staying for several days would have been a bit frustrating.

We booked a junior suite, and what a wonderfully comfortable room it was with big windows overlooking the port and a comfy chair and couch. The suite had a separate bathroom (with tub!) and a toilette down the room's hall. Two high res televisions brought in many stations, including a couple in English. The bed was super comfortable, although with some of the hardest pillows known to man. There were plenty of soft pillows too, as well as a throw for those who get too hot under the ubiquitous heavyweight comforter. Breakfast was off the hook, with hot and cold, savory and sweet offerings to satisfy vegetarian, vegan, nongluten, carnivore, and keto customers. Bottomless cappuccino, expresso, tea, and fresh juices were available. Finally, the staff were great, helpful, friendly, and professional. We will definitely stay there again if we return to LA Rochelle and will look for Mercure properties for future travel.

It was all good 👍

Fabulous room, pool area and outdoor lounge. Great views. Front desk brilliant.

Food choice wasn’t great. Evening menu strange. Not busy in restaurant. No atmosphere. Breakfast too busy and not big enough to accommodate at busy times. Not enough staff in bar. Staff worked very hard and kept the areas clean and tidy. The pool was dirty at times

Lovely hotel, perfect location near the old centre, Staf is very helpful. Swimming pool is nice. The rooms are small but modern, and so is the bathroom.

No fridge in the room...!? (new policy they told us) You can get cold water from a machine down the hal, but you cannot keep that water cool... Strange. 22 euro's for the carpark and you can park free on the road a couple of hundred meters away. The bedroom doors smack really hard and loudly. So no need to put an alarm in the morning ;-). Soften the pumps up is my advice.

I had a lovely room with a balcony overlooking the pool area. The room size was excellent and the facilities that the hotel provided from were great. The restaurant was lovely and location brilliant. The ease of also being able to park the car on site. Dog friendly which was great. The staff were superb especially at reception very welcoming & were happy to assist whenever

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