Lovely, pretty hotel in centre of town. Great staff, properly dog friendly without making a fuss about it .Good breakfast. Brilliant stopping off point between UK and Spain. We've been using it for years This year is the first time with a pup and the hotel is close to the river and it's waterside walks. Super aircon which was needed recently.

Can't think of anything apart from wife not being able to find any melon at breakfast - but we were quite late down.

Clair is a wonderful host and attentive from the moment we arrived caring for us and enjoying seeing we were well looked after. We were also delighted with a great selection of saucisson, pate and wines. The house is easy to get to, very near the airport and Clair even dropped us off in Bergerac when we had to leave. Wonderful.

Not a thing, everything was wonderful.

Central location …overnight stay enroute to Calais. Refurbed room,compact ,well thought out. New en-suite. Lovely bed linen. Needed on site parking due to a loaded vehicle & had two small dogs in tow…so worked out perfectly.

No air conditioning but I’m choosy & struggle with heat! Had window ajar,little noise as we were at the back of hotel so no real issue.

We treated ourselves to a suite which was great for a two night stay so we could properly chill in the room. Room was great and super clean with a very large bathroom. It only had a bath which was a struggle for us but the property advised us when we booked so we were aware. Breakfast was OK. Hotel is directly in town with secure parking.

Hotel was great, if anything it would be great to make the breakfast a little more interesting?

Quiet, sensitively modernised traditional hotel with excellent soundproofing and lighting and lots of hanging and shelf and table space. Comfortable bed. Ok breakfast but only wheat flakes, no muesli. Lots of sweet cakes, but very little fruit .

Lack of fresh fruit at breakfast. A handful of apples and dried apricots doesn't really cut it.

Room was fine, location excellent. Nice view of roofs from window. Fridge in room. Good toiletries. Really hot water. Garage really convenient and very necessary. Bang in the middle of the quaint (touristy) old town with all its quality shops and bars. A really good buzzing local vibe.

Bed was just a bit too hard. Continental shape and very plump pillow (flatter rectangular shape preferred). Although fridge kept drinks cool (it was very hot) the noise and the heat from it were irritating during the night. Garage not open until 7 a.m. so could not just get up and go (unless public (also paying) carpark used.

The room was comfortable with friendly and helpful staff. The location is perfect, and the private parking well organized. Intructions are clear and we had a lovely stay.

As is oftent the case, self service breakfasts need more than one person to run them, but all too often, hotels seem determined to economize in this area, which detracts from one's comfort.

Great location, right in the centre of Saintes. The room was very comfortable and had everything we needed. The bathroom had a walk-in shower and the bed was very comfortable. Garage parking was very convenient. The breakfast was good and the staff were very helpful and friendly.

Nothing I can think of.

Very nice hotel in the middle of town, very convenient, parking available, they even accommodated our too high van in another garage of the hotel, beds were very comfortable, room a decent size, breakfast buffet was very good.

The bathroom didn't have a strong enough fan, so when you take two showers in a row, the steam makes the entire bathroom wet and it stays like this for hours. So it's always very damp in there and a damp smell. The floor also flooded slightly and the water never went until we used a towel. Plus the shower curtain is out of cloth, so it also stays damp for a long time and contributes to the wet smell. They also didn't offer any vegetarian milk nor gluten-free bread.

Spotless, new , so central and lots of local on road parking for the van that wouldn't as expected fit in the car park. Didn't have breakfast. Walkable to everything. Amazing value for money. Little fridge very useful, kettle for us anglais .

Nothing