Beautiful property, very helpful staff and truest a dog friendly hotel. We stayed a night and immediately wanted to book another night. It’s very hard to find dog friendly hotels which 1) do not overcharge you for a pet, 2) that provide you with nice accommodation with a pet. This hotel provided a beautiful room for my husband and I’d anniversary which was dog friendly. I would recommend to anyone this hotel especially dog owners!

great location between the Loire and the chateau and easy to walk everywhere the hotel is arranged around a rear courtyard garden with tables and chairs which makes a really pleasant spot for relaxing, the loire is just over the road. the hotel also has an excellent restaurant but you must reserve in advance or you will be disappointed. there is convenient car parking at 15 euros per night or you can park opposite for free. there is a nice small swimming pool and a hot tub. it was our second stay here and we will return as there is so much to see and do in the town and the wider area. the staff are friendly and professional.

Beautiful room, very friendly and helpful staff, good breakfast. The lcoation was excellent - walking distance to the chateau and the town centre. Parking was easy.

No dislikes - all was good.

The hotel is superbly located in the town. The view from our room was amazing of the Chateau. The staff were lovely and helpful. We used the restaurant L'Essential on site and it was mind-blowing - highly recommend! The loft room was large and we wish we'd had more days here. Free parking across the road on the river. We shall be back!

We drove from London and the entire way we were looking forward to a spa or swim in the pool. Both areas were out of bounds and not useable. This was upsetting as it was a key feature for us booking here. We wished we'd known in advance.

Beautiful hotel in a stunning town. Our room overlooked the Loire River. The bed was massive and extremely comfortable. Bathroom was exceptionally clean with a very nice shower. Can't fault the service and the onsite restaurant was equally amazing. Pool had a gorgeous view of the Chateau, although there were a few too many children during our stay for it to be relaxing...probably different when school is on or maybe later in the evening (we went for a swim in the middle of the day to be fair). Given that it was very hot at the time of our visit the air conditioning in our room was an absolute god send.

Breakfast, while very good, was also pricey. For the price of the rooms it would be nice to have a continental breakfast included. But anything else would just be nitpicking, we adored our stay and hope to be back again in future.

We had a great welcome from the reception staff when we turned up on our cycles. There is a building just off the car park with plenty of room for cycle storage. This also has power outlets to charge electric bikes. The hotel is situated on the Loire with the chateau up the steep hill just behind the hotel. Our room was well fitted out and very clean and comfortable. The town square with lots of restaurants is within a 5/10 minute walk from the hotel. The breakfast here was very good with the best coffee and croissants we had during our whole trip. We had a very good time here.

The swimming pool is a lot smaller than the hotel pictures would suggest.

Brilliant location View of chateau and river Courtyard was delightful Charming Character building that has been loving restored Helpful staff Fun pool Bar drinks and snacks available when we required them and not ridiculously priced. Attic room was cool and large. We are a very tall family and being in the eaves of the building was not a problem in this room! Shower was outstanding. Bed was large and comfortable We had a very enjoyable stay.

Breakfast was average. We didn’t have it the second day and found much better in the local area. Nothing else - was a brilliant hotel.

Lovely location, really friendly helpful staff, and a very nice room. Overall, a great place to stay for our 4 nights in Saumur. We had a family room for the two of us, a very quiet room overlooking the pretty courtyard / parking area. We'll stay again, having stayed in Saumur 8 or 9 times in previous years the Hotel Anne Anjou is amongst the top places to stay. Can't comment on breakfasts as we didn't eat at the hotel.

Only a minor issue, but charging extra for using the Jacuzzi does seem a little out of line with a 4 star hotel.

The staff were very welcoming and the room had lots of nice little touches that showed the company are serious about running a welcoming hotel, rather than just taking tourists' money. I have to say that Saumur itself isn't the biggest town and we were staying there to break-up our journey from Bordeaux to Calais. The room was large, clean and comfortable with a big walk-in shower and comfy bed. Breakfast was superb the range on offer was impressive. I would certainly stay here again and would be keen to check out other hotels from the Original group.

Nothing

Exceptionally welcoming staff, just a few minutes walk from the centre of Saumur. The staff were very helpful and the garden terrace with its view of the chateau made a perfect location for late evening drinks and breakfast. The room was well maintained with Occitane toiletries provided. Breakfast was a delight in all respects with a wide selection of food.

The three families who did not control their young children; we could see even the hotel staff despaired but were too polite and professional to moan.