They were dog friendly. They didn’t give treats, bowl, mat, bed, like other hotels, but we were allowed her in the bar area, but not the dining area. We paid to park underground because although there was a free car park across from the hotel, we weren’t sure it was safe to leave the car there.

We took the dog out for a walk late at night and the area seemed a bit dodgy (hostel just up the road, people sat outside on the kerb, teens in cars hanging out playing loud music at the closed petrol station next door). I know I sound old but these things put you on edge because they’re unpredictable.

This hotel is perfectly located, easily and quickly reachable from the motorway, yet a mere 15 minute walk away from the beautiful Old City of Troyes. We just stayed for one night, en route between the Atlantic and Germany, but were delighted to discover the wonderful Old City of Troyes which would be well worth a longer visit. The hotel rooms are basic and without any specific aesthetic quality, but comfortable and clean. The staff were extraordinarily friendly and the breakfast was truly outstanding for a hotel of this category. Recommended. We would stay again.

Nothing, everything was to our satisfaction.

English was spoken at reception. We used the enclosed hotel parking, which was serviced by two elevators. Our room was quiet. The pillows were very comfortable. There was a toilet in a separate room, which was fortunate given that the door to the bathroom couldn't be closed. The toilet paper and tissues were of better quality than in many places. Having a Total petrol station next door was very convenient. There is a good supermarket about a 6 minute walk away.

There was a large crack across our wash basin. The sliding door to the bathroom didn't move at all.

Good quiet accessible hotel. We stayed one night on way south. Good secure parking for cars underground and our car with roof box in secure over height parking. Staff were very friendly and helpful with our request for two rooms together and with a walk in shower. Our rooms had interconnected doors which was a bonus. Bathroom had hand soap and shower gel. Kettle and coffee in room. I have mobility issues and am an occasional wheelchair user and found my chair could fit into the standard room. Lift to the floor and step free entrance. We took a walk (wheel) into Troyes and found lots of interesting sights along the way. A great location. Petrol station next door a bonus to top up.

Carpet in room could do with an upgrade but that’s really trying to find a fault. Breakfast cost was also too high. So we didn’t stay for breakfast.

Nice central location, Hotel is well placed for visitors to Troyes. The building is modern and the fitting out is to a high standard. The garage parking is very convenient for the visitors. But you need to check in and agree with the receptionist to get the key. You can get to reception from the garage by lift. However when you leave you still need the key for the lift as you leave. Breakfast is excellent with all you can wish for. There is a bar and vending machines for food drinks and useful stuff, and all well priced too.

The rooms are comfortable with excellent showers and other sanitary items. And while the rooms are comfortable, we only get one chair to sit in. For older people lying around on beds for too long is not comfortable in the evening. Maybe there is a drop off for the card keys in the garage, but we could not see it. The roof to the garage is quite low, maybe a warning bar could be useful at the top of the ramp down?

This must be our 20th. visit when traveling north or south so they must be doing something right. Convieniet location 10mins walk into the centre. Secure parking. Good beds, clean rooms.

They no longer seem to leave milk, with the refreshments, so have to go down to reception to collect some pods! The paper cups supplied are now very thin and too flimsy, making them difficult to hold with a hot drink inside them!

A few months before we went to the hotel, we reserved her electrical charger for our car. I tried they removed the plug from the charger because they were too many cars and no many chargers result day after the car wasn’t charge more than 45% was made our trip really difficult. We had to ask for the compensation after and didn’t receive it yet. Next time I will book a hotel, I will think twice about this for the Kyriad.

Every time we travel through France, we always try to find a Kyriad hotel. Unfortunately they are not every where. These hotel are of an excellent value for the confort, the quality and the cleanliness of their rooms and facilities and for the efficiency and kindness of their staff.

Nothing. Just maybe we wish there would be more Kyriad hotels all over France. These hotels provide everything travellers are looking for from just one night to longer stay at an exellent value for money.

Very easy to find, convenient to walk in to the centre of Troyes. Reception staff excellent. Exceptionally clean, very comfortable and the reception area was smart with a small bar serving drinks. The staff were incredible for such a young team. Polite and very helpful! A young man called Arron was extremely polite and helpful. Safe parking for our car underground and gated.

Good kyriad hotel, large lounge at basement, warm welcome at reception, large room with all necessary equipment (electric kettle, coffee / tea, safe), well renovated, large and good quality bathroom. Underground car park in the hotel (extra charge 10€-, but possibility to park on a free parking lot just in front of the hotel. Located 7/8 minutes walk from the city center, on a large avenue. It felt safe even walking back on foot late at night.

Nothing