Everything worked out just fine. Our room was spotless. The linens and towels were all top-notch. The room carpet was vacuumed daily. The breakfast was filling. Most importantly, the owners, provided personalized service, ensuring that we had a comfortable stay. My wife and I, we felt very much at home.

It's a minor issue about the pillows being too soft for our test. I mentioned this to the owner during breakfast, and by dinner, the pillows have been replaced. Happy for this quick resolution of our concern.

Breakfast was delicious, the staff was wonderful, the house and facilities were all very comfortable and stylish. The town is quaint and peaceful, and the hotel is very close to the train station, bus stops, and the community therme/pool/spa. The staff happily provided recommendations and assistance for sights to see and things to do and provided helpful guide books/maps.

There was one morning where I was pretty tired and wanted to sleep in a little longer, but the house-keeping team was already turning down a room in the hall and was vacuuming a little too early in the morning, in my opinion. I have found that many European hotels don't offer conditioner in the bathrooms... just shampoo and body gel. I think especially for women, hair conditioner is expected in a nice hotel.

The whole experience at Villa Rein was fantastic. Real attention to detail has been made to make everything that little bit special. Sebastian and his staff were so friendly and welcoming. The room felt luxurious, the décor was original Art Nouveau, yet everything felt so modern. The breakfast was also excellent with fresh ingredients. The location is perfect for visiting Berchtesgaden, Salzburg & Chiemsee.

Brand new and Exceptionally clean hotel with super friendly staff. Late arrival was perfectlt accomodated with detailed instructions. Bed is very comfortable and hotel provided with coupons for free bus and train rides to Salsburg. Walking distance to the City center and Therme Would highly recommend.

Everything was wonderful! The staff were exceptional friendly, helpful and nice. I never felt so good in any other hotel in my life. We felt better than home! The room and bathroom were big and modern and the stylish villa and all the interior it gives you a good feeling, good vibes. I wanted to never leave that hotel! Exceptional good breakfast with all the goodies you want and fresh and perfect coffee and cappuccino.

Everything was perfect, nothing to write at this section.

Our stay was perfect - it’s the perfect location for exploring the Berchtesgadener Land or a visit to Salzburg. Breakfast was delicious and beautifully served. Staff was super friendly, with an eye for detail, and always willing to give advice and tips. Would definitely recommend staying here!

The staff were super friendly

The bathroom could have had more free options like lotion, soap bars, Q tips, etc.

Fantastic renovation in old fashion palace

Nothing it was excellent

perfect location, beautiful property and friendly and helpful staff. breakfast was great.

Nothing

Nice! High quality hotel! Friendly staff, clear and comfortable room and breakfast as well very good 👏