The hotel is located right next to the exit of the Sophie-Charlotte-Platz U-Bahn station. The hotel is situated 1.1 km south of the iconic Charlottenburg Palace, which takes 16 minutes of straightforward walk along the avenue. The hotel lobby is wide and well-decorated, consisting of vending machines, multiple sofas, a breakfast-offering dining hall and a 24-hour reception. The single room offered to me had two large comfy beds. I rested on one of them and managed to sleep for 13 hours. There was also an easily adjustable air conditioner. The shower also worked well.

Surprisingly, there was no water kettle in the room. I had to buy bottled water from their reception when I ran out of my own water.

Family stay in a room of 1 queen bed and 1 bunker bed, perfect for a couple with 2 kids. Check in was very fast, the receptionist was friendly and informative. The room is somehow basic but has all the storage and space you need to. Walls are soundproof and we didn’t hear any noise from other rooms or the corridor. Bathroom is clean and in good conditions, with walk in shower. The entrance to the U-Bahn (Subway) is literally 50 meters away from the hotel entrance, so you can travel directly to the city center in less than 30 minutes. There's no need to check out so it's good for saving time when you leave. We wanted to park the car in the garage but we found street parking for free outside the hotel and the car was safe for the stay, as they told us in the reception, even it has foreign plaques. Overall very good experience and would recommend for families.

There is a lack of plugs in the wall of the bunk bed, so that would be a good improvement as the kids could charge the phones.

Staff were friendly, check in was easy. The room was small but comfortable and had everything I needed. It was quiet and warm and I had a good night's sleep. Staff allowed me to store my bag downstairs on my last day and I used the reception to work a little. I would stay here again. The area around the hotel felt safe. Lots of shops, bars, restaurants and takeaways.

The location is a bit far out (but it's a really nice walk into central Berlin if you have the time). The room is objectively expensive but then so is every room in Berlin.

Location near subway station, close to Wilmersdorfer strasse with lot of shops and restaurants, close to Charlottensburg palace & park. New and functional furniture.

Although we have arrived early in the morning with two small kids, it was out of question for staff to try to provide us room before official check-in time at 15 hour. Magically, at 15 hour all family rooms were ready for new guests. Toilets in hotel lobby are "unfunctional". Rooms are small.

The breakfast was awesome 👏, no limitations as to what you want to eat

When I got there , I paid 194euros for 2 nights plus breakfast, but because I wasn’t done with what I came to Berlin for, I had to extend my stay for another 2 nights but this time around I was charged 105 euros for just 1 night and finally paid 211euros for 2 nights which wasn’t cool at all. Why would did the price go up? Was it because I decided to stay? Common you guys can do better. It’s either you put a standard price so people won’t get uncomfortable when trying to extend their stay. You can agree with me that €105 per night is very high right? Please do better next time. Thank you

We had a wonderful stay. The staff was warm and welcoming and friendly. we can't wait to return and highly recommend this hotel to anyone looking for a comfortable and enjoyable gateway.

The only suggestion I have is to consider adding a phone in the room, as I found myself going back and forth to the reception to ask a few questions.

Located in a nice area in a good location nearby to U-Bahn station. Great view from the large windows to the street below. The room was spacious, clean with comfortable beds. We had the breakfast once and wished we had gone more often as there was a vast selection to pick from. The staff were very polite and helpful.

We stayed in a room with 3 single beds and the TV was not viewable from one of the beds as it was to the side of a dividing wall.

The view from the window was marvellous, the location was very beautiful near many restaurants and the Charlottenburg Palace, the room was comfortable, the breakfast was very good, the underground station was opposite the hotel, the staff were very helpful.

At times there was a bad smell coming from the toilet ventilator

Great location with secure parking. Nearby train station to get you easily to centre of Berlin. Room was perfect for a one night stay, very comfortable bed. Breakfast was very nice and staff were very friendly and helpful too, thank you 😊

Not the fault of the staff but we was woken up at 3am by someone setting off the fire alarm and was made to evacuate the facilities. Mood at this time was 😭

I had a wonderful stay at the hotel! I would like to especially thank Marija at the reception — she was incredibly kind, helpful, and professional. She went above and beyond to assist me during my stay and made me feel very welcome. Her friendly attitude truly made a difference. Thank you, Marija, for your great service!