Hotel is spectacular and in a relatively quieter part of the city. We were there for the half marathon. Hotel was well prepared for the event with early breakfast option and pasta serving in the downstairs bar. We were expecting a much older hotel, but from the rooms to the lobby it was nicely decorated and quite new.

If you are booking the hotel for the half marathon or the marathon, you gotta be ready for some running/walking. Due to the structure of the event area, you have to walk/run around 2 km till you reach the entrance gate. We used this distance for warming-up…

I thought the location was amazing because one doesn't need to go into the city-centre for bars, restaurants and take-aways, but the hotel isn't far from the city at all by bus, which happens to have a bus stop situated conveniently a hair's breadth away. The staff were friendly and accommodating, with the bar staff making a perfect negroni! The city view exceeded my expectations and was enjoyable alone.

The lamp next to the chair in my room didn't work, but it wasn't essential to my enjoyment. There's not really anything I disliked. I would possibly make it clear when booking that a deposit needs to be authorised upon check-in, but I had the money 'back' the day I checked out, so nothing to grouse about.

Very good hotel, the staff are very nice and friendly, excellent location, close to many historic places in Berlin, such as Check Point Charlie, the Brandenburg Gate, which is the postcard of the city of Berlin, and other monuments. There a variety of public transportation near by.

Everything was perfect.

Location good for commuting and connections.. Due to issues at check-in, we were upgraded and had the pleasure of a larger room.. Good facilities.. Comfortable king bed.

Coffee machine only, no option for tea unless purchased.

We loved the spacious and bright room, the comfortable bed and the excellent and clean shower. The staff was welcoming and gave us excellent service.

The lobby and bar were in the entrance area and it was not pleasant to spend time there. Everything is very dark. There is no spa and the location is in an area a bit far from cafes and restaurants

It was quite conveniently located close to the main stations, bus and in a good part of town not too far from the main train station as well

Hard to fault it, plus majority of the time was spent outside, maybe the luxury element was lacking or missing.

the hotel as always has great first class staff, they are kind are very open for help and making you feel like a special guest. Has good parking options and good location. The rooms are comfortable, the lobby bar is cool

I did leave a good score because I belive the hotel is still great but: 1- no water in the room 2- outside in the front there used to be heeters now there are none 3- the room is a bit outdated but still good - minus is the micro small TV in a sheraton... I visit this hotel since 8-9 years and first time I have noticed some minor set backs

The rooms are really spacious, the beds are comfortable and there is a coffee machine inside the room(free of charge) which we appreciated after a long day of traveling

The receptionist couldn't find my name and directly tell that I don't have a reservation(which I have of course) after I insist and show my ID he found the reservation. The location of the hotel is a little far from the center and Google Maps is not always giving the correct stops for public transportation(bus). The duvet was not clean.

The desk stuff were very kind, especially young trainees that were working there.

It was cold all over the hotel and no heating at all.

Great hotel, we had stayed at Grand Sheraton Krakow, so knew this would meet our expectations. Friendly check in staff, great room and a great breakfast buffet with so many choices. Nice food and drink all round a very good hotel to stay in Berlin. Fairly central also to other parts of Berlin.