I love the concept of this hotel. All doors and pin codes worked perfectly, the room was well-designed and clean. Also the location is great - 2 min to Ubahn station with 3 metro lines.

Although the support in whatsapp always answered my questions, the chat not could be set up better because it gives irrelevant answers very often. This extend the time between your request and help received.

Great apartments as a base for visiting different sites in Berlin. They are modern and spacious apartments in building that is un-staffed, so check-in and all services are digital, but everything worked well, and there is a 24-hours support service available. Water, tea, coffee and milk all provided on arrival, and these, together with towels, toilet rolls and sheets, could all be replenished at will from a storeroom in the building, which is a very helpful and worthwhile feature. The location couldn’t be much more convenient, with a bus stop right outside, the U-Bahn station just across the road, and many shops supermarkets and restaurants nearby.

The kitchen area was small and rather cramped, but I think those in other rooms may be bigger. My apartment was roomy if the furniture was a little on the minimal side – a couple more small tables would have been welcome.

The room was very spacious. I loved how huge the shower was. The room had all the necessities you needed. The hotel is across the street from the train station, which made it very easy to commute throughout the city. I also enjoyed not having a key card, so you didn't have to worry about losing it. You use a pincode to access the hotel & rooms which I enjoyed.

Wouldn't recommend paying extra for breakfast. There are not many options. The quality & choices aren't great. It's convenient if you don't feel like going out for breakfast. I found a strand of hair multiple times in my food almost each morning. The A/C in the room wasn't great. Even on the lowest temperature, the room was hot. Had to open the windows for fresh, cool air, which I didn't mind.

Overall good quality hotel. The room was nice and comfortable. Great location. Hotel is completely digital and has no staff present. Everything was easy to use however.

This hotel has no staff present in hotel so this can sometimes be a weak point. I stayed two weeks. During few nights there was a group of drunk young guys partying in hotel. Hotel sent security stuff to calm them down and partying stopped for a while but the next day they continued. Hotel sent staff again and they stopped but continued later in the morning again. Intervention in this trouble and noise situation should have been even more effective. But at least something was done to situation and staff was easy and fast to contact through whatsapp in this problem situation. All in all I can still recommend this hotel.

Very nice interior, comfy bed, everything is clean and looks modern and beautiful. It was a perfect location for my trip, because I was traveling for the rock concert that was happening right infront of the hotel almost (across the road / "Metropol"). Quiet room, understandable instructions provided to how to get inside, everything seems to be perfect. Very unusual since no reception, but very interesting and comfortable approach!

(Got a little lost when trying to find "where to go next" inside, after getting through the first entrance door. :D Used some help of other people around to find the elevator)

Very good location. Super clean. Easy check in and out. Modern.

It is a bit cramped for 4 people. The shower had all glass on it so it is ideal for couples only. Otherwise, there is no privacy. We had to cover the half part of it with bedsheets when taking a bath. There is also no one to talk to if you have urgent questions. You initially have to talk to a bot. They will route to human if bot is unable to understand. No cleaners until you leave. Washing machine and Dryer are all in German. Would be good if there are English instructions pasted somewhere in the room.

Excellent location. Super clean, modern apartment. Easy to check in with a code. Excellent and fast communication with staff via WhatsApp. There was an option to ask for clean towels daily. Also we had spare pillows and duvets. There was all necessary kitchen and dining equipment, stock of teas and coffees. Several supermarkets within 1 min walk

The only things missing was a laundry machine, which we had in our numa apartment in Vienna. Also there wasn't a toaster. Would recommend to supply at least one non stick pot. There was a nice stainless steel one but when doing eggs in the morning, it was very hard to clean. other than these 3 minor things, there is absolutely no negatives here. Superb!!!!!!!

Very good location close to a U-bahn station with very good connections to all of Berlin. The neighborhood itself is nice with plenty of good restaurants, playgrounds and supermarkets including many organic supermarkets which we really appreciated. It is also quite central and easy to get around Berlin by foot. The apartment was quiet and had a decent size and the layout worked well for our family with a toddler and a baby though it might not have worked as well with bigger children since it was only one big room with everything except for the toilet which was in a separate room but with the bathroom sink located outside the toilet in the main room. The apartment was nice and modern with all essential facilities and comfortable beds. Also the apartment and building (plus the nearby U-bahn station) had step-free access with lifts everywhere which made it easy to get around for us with two small children in strollers. It worked well for us with the digitalised service. We would love to stay there again next time visiting Berlin!

The air conditioning didn’t work and Berlin was 30 degrees Celsius so it was quite hot in the apartment even though the staff provided us with a fan.

Breakfast was a delicious buffet with a wide variety of options, including cereals, scrambled eggs, meats, dairy, bread and some plant things . The cafeteria on the ground level was bright and airy. The room was cozy and quiet, with a modern decor and a comfortable bed. I slept soundly each night. The room also had a TV and a closet. The view from the window was lovely. There were different kinds of tea, a coffee and bottled water in the room too.

The self check-in process was a bit confusing for me. I had to stand outside the hotel and spend few minutes for the process to complete. Having more clear instructions beforehand on how it works would have been helpful. Once the check-in was finished, I was able to enter the building. The check-out process was very easy though. Unfortunately, the room did not have any q-tips, cotton pads, toothpaste, or toothbrush. It would be helpful if the hotel could provide these basic toiletries for guests.

We liked that apartment was clean, with comfortable beds and nice design. We had space enough for three persons. There is small kitchen with all what you need during short stay. Great location, you can find shops and restaurants all around. Metro and bus stations next to Numa. PIN code was provides for the entry of building and apartment.

Something was broken in WC, hope personnel will fix it for other guests. There were few music channels on TV - only with the sound, picture missing.