Really friendly and helpful staff. Lovely wellness facilities and the hotel was comfortable and was beautifully decorated. I can highly recommend a visit. Slightly outside Cochem centre but within walking distance. Good parking. Dog friendly. Immaculately clean. Thank you for a really enjoyable stay.

A kettle and tea/coffee making equipment in the room would have been good.

Staff was very friendly, excellent breakfast with non-dairy options included. (Yoghurt) Facilities were clean and not overly busy, with a lovely welcome package on room check-in which was refreshed every day with fresh towels.

Sadly no air-conditioning on the room, which was fine as we faced the north-side but still a bit warm. Dinner was excellent, but a bit pricey if you're eating with two.

Location was good. And the facility was also very nice to rest. Very good resort hotel. They provided a bottle of free Mosel white wine too. The wine was good.

There were no airconditioners. So, during the hot summer, it was a little hot.

A quiet and spacious place. A big breakfast buffet for a start into the day. Pool and Spa to chill out after long hikes and castle tours.

The spa area was fantastic. The rooms were great, and services from the reception had that little extra that makes you remember them.

The dining had no childrens menu, and the dining option was overall very limited. Traveling with children will be complicated in this area. The hotel could have provided better information about this and suggestions on where to go for dinner with children.

The staff was friendly and accommodating. The rooms were clean, comfortable and most importantly had great views. The restaurant had tasty food.

Room could have used an air conditioner with the summer heat

Lovely hotel, a little way from Town and quite hilly but facilities were great, we had the indoor pool and spa to ourselves! V

Staff really cares to make sure you have a good stay. Nice spa. Good breakfast. Kind touch upon check out to give a small food package for the way.

Wanted to charge me missing umbrella, which makes you feel like a thief. Didn’t get response after explaining I didn’t take any.

the cleanliness is absolutely fine , breakfast is perfect,location is great

the dinner was a bit less served in the plate

It was a luxurious stay with everything we needed available to us. The staff were super friendly. The sauna area was wonderful and the wellness centre is very professional. Daily events are organised for those interested.

Having to leave.