1. Long queue to access the breakfast room, which is to small for the hotel capacity, despite to the huge effort of the personnel to manage the situation 2. Long time to check-in, while is started at 3 p.m. and all tourists want to check-in at that time; difficult to think that they finished to clean up all the free room in the same time, and the hotel cannot do the check-in step by step, after each cleaned room becomes available 3. I didn't receive my invoice; the personnel told me I will get it by mail; not yet received after 2 days.

The staff is very friendly. Alina from the reception is lovely.

The canteen is poorly planned and can't cope with the number of people coming for breakfast. This makes queues, the staff is stressed, and guests are crammed into small spaces and also stressed. Bad start of each day. Housekeeping starts way too early in the morning. 9 am they are already knocking on the doors. Why not use them to help in the canteen with breakfast and stop bothering the guests so early?

Excellent location. 5-10 minutes walk from the railway station. Easy access to the shopping area, plenty of cafes and restaurants within easy reach. Close to the old town and all the main tourist attractions. We also took the train to see the Bastei Bridge. Again this was easy to do as we were so close to the station. Lots of food options for breakfast and plenty of food. Room was small but for the price it was very good value. We were rarely in it.

Breakfast could get very busy. This is explained on arrival and you are told the times when you may have to queue and wait for a table. We are early risers so we're always down by 7am. It was nice and quiet then. Just bear this in mind. It is a busy hotel. If this does not appeal then it won't be right for you.

Excellent location! Large room and bathroom relative to other German hotel rooms. Staff was kind. Hotel was safe and clean. Easy to get to from Dresden Hbf and easy access to the old part of the city.

Long lines to check in, long lines at breakfast, long lines at the bar. We ended up not going to breakfast at the hotel since the lines were so long. Also, we had a toilet paper problem. We got 1 roll when we checked in, eventually ran out, and struggled to get more because the hotel was out "waiting on a delivery." So, we just went and bought a pack. Not a big deal, but weird for Holiday Inn Express. I would stay here again!

Holiday Inn is wonderful! It is situated exactly in the centre but also very close to main railway station. There are many shopping centers and cafes around but it's very quiet inside at the same time (I slept like an angel, with open window). The bed is perfect! Breakfast is very good, but really overcrowded. There are 10 floors in the hotel, really many guests - and just a tiny space for restaurant. The reception staff is very friendly and helpful, my special thanks to them ❤️

As I already said, the space for breakfast is pretty small. This is the reason for long queues, you can stand there 5 minutes or sometimes more for a cup of coffee. The plates and cutlery are very dirty! They looked like they were not washed! Sticky plates are disgusting, sorry, guys.

Great location, close to the bus station, lots of shops, cafes, shopping centre. Staff very polite. Room and bathroom very clean. Beds comfortable, provide deep sleep. Fresh products for breakfast. The staff did an exemplary job during breakfast. They kept the shortages up to date, kept the room tidy.

The only thing I didn't like was the fact that the only thing served warm for breakfast was boiled eggs. No scrambled eggs, bacon, sausages - nothing warm except boiled eggs. There was bread, cold cuts, cheeses, vegetables, fruits, sweet pastries, oatmeal, yoghurts, coffee, chocolate, tea, juices. You could make mini pancakes in a special express machine - I'm not a fan of food prepared this way. The breakfast assortment was very limited, although everything was very fresh and tasty.

Large modern functional basic city centre chain hotel, 10 minutes walk from the train station and right in the city centre so easy access to shops/restaurants on the doorstop - several supermarkets within a few minutes as were all Christmas markets (the reason for our visit). We had a 2 bedroomed room unit which accommodated our family of 5 well - 2 queen beds and a sofa bed. Small table/chairs for 4. Kitchenette with hob plate (not working), microwave, small fridge, Nespresso machine (no pods) and sink. Small bathroom with ‘OK’ shower. Very clean and well maintained. Basic but fresh continental breakfast was included our rate - very busy when we were there with a queue on one day but managed efficiently by very friendly staff team.

No cups/plates/cutlery/cooking utensils/washing up liquid/cloths etc and broken hob made kitchenette pretty unusable, although staff did provide us with some plates & cutlery when requested. No milk provided for tea/coffee, no pods for Nespresso, although again we were given some milk on request. I’m 6ft 4 inches tall and had to reach above my shoulder height to access the microwave - someone smaller would have struggled.

Location was great and the breakfast was a great value. We were able to have a satiating meal to prepare for the long day of exploration. We were walking distance from most spots we wanted to visit as well. Rooms were comfortable.

Parking is not included but there is an open lot behind the hotel for 6 euros for 24 hrs or a covered garage for 15 euros. The queue for check-in was extremely long so the process was quite time-consuming. I think the hotel may have been close to capacity so we had to wait for an available elevator quite often. Each one was quite full. Keep that in mind should you need to be somewhere at a specific time.

Zimmer - small but OK Breakfast - I was there at 8:00, generally OK but the bread rolls cold and hard (probably the left-overs from the day before), juice should be called "coloured water". Lage - super

The hotel is neither directly accessible with the car (pedestrian zone) not it has its own parking. There is a large parking area for about 400 cars next to the hotel, so far, so good... However, the hotel address is Prager street 13 but it is impossible to get to the parking lot using the hotel address. I would strongly recommend to you that in the hotel description should be said: The hotel does not provide the parking , however the large parking facility is located 50m from hotel at the Reitbahnstrasse, for a very moderate fee of 6 Euro per day.

Location is close to the train station, shopping plaza, Altstadt and everything. The morning breakfast is not bad with choices. The room is spacious and the air conditioning is actually working.

The shower water temperature is not steady, hot and cold water came out from the shower head in alternate moment.There are too many people in the early breakfast time but the hotel staffs managed it well. The check in time is way too long as there is a long queue of tourists waiting but just one reception working until later in the night.The view from the room and the corridor are nice.