Location was good. Very close to the train station and public transport. Size of the room was good. Staff very helpful

Airconditioning unit in the room was not working. We were perspiring when we arrived from the train station but the technician who came to our room to fix our room phone said that the airconditioning unit in the room was not working

The hotel is very conveniently located outside the train station (use the train station side exit - it’s quicker and nicer) but was still quiet despite the location. The room was very pleasant with a mini bar and air conditioning. Staff were helpful. Variety at breakfast. The tram I needed to catch was right around the corner - very convenient. I would stay here again.

Nil

Staff was friendly and helpful. Rooms were clean. Very close to the train station. Lots of food and night life options within a short walk.

The area between the hotel and the train (about 2 blocks) has many homeless with active drug use occurring. This seems to plague the area. Only complaint about the hotel itself was the AC did not work as we were told it was shut off as of Oct 1st and we were there the 10-12th. The rooms were incredibly warm, border line hot which was uncomfortable for sleeping, as a personal preference.

Good location, good behavior of the staff, good space and big rooms and good price

Small blankets that are not suitable, and services such as bellboy that were not available

Convenient to Frankfurt train station and access to the airport.

Very noisy location, but triple glazed windows help to buffer street noise.

BREAKFAST IS GOOD

CLEANING THE CARPET NOT GOOD ENOUGH - PILLOW NOT COMPFORT - STAFF VERY GOOD AND HELPFULL

This probably my 6 or 7 times returning back to the hotel sometime alone and sometime with friends and we all agreed that this is one of the best Hotel and Frankfurt. The front desk they always been friendly and kind and the location is across the road from the train station and there are so many restaurants ,grocery shops, barbers, Pharmacy and whatever you want in just 1 minute walk from the hotel, and it's fairly quiet and definitely this will be always my first option for Hotel in Frankfurt. I forgot to mention that they do have excellent Internet and the air conditioning it just great and the minibar does work as minibar should and a very large modern TV.

Absolutely, there is nothing to complain about.

We have stayed at this hotel several times and will continue to book here on future visits to Frankfurt. The rooms are very nice and you can’t get any closer to the Hauptbahnhof (main train station) — it’s literally a one-minute walk. Clean, quiet room. Extremely comfortable bed with good pillows and plush covers. Enclosed rain shower with lots of hot water, good pressure and a free-flowing drain (shampoo and shower gel provided). Plenty of vanity space around the sink to set toiletries. Good lighting, lots of electrical outlets to charge devices, fast elevators. Very welcoming and helpful front desk staff. Reasonable price.

Everything was great. We will definitely stay again and highly recommend this property to other travelers.

Clean, everything was functional, very good breakfast: we stayed 2 days, but maybe for stays of 4 days or longer it may feel limited in assortment. We arrived 3 hours earlier than the check-in time and we left the luggage at the hotel. The last day again, we checked out early and picked up the luggage from the hotel in the afternoon. The personnel was very polite and friendly both at the reception and in the restaurant. I recommend it.

The room amenities indicated an iron available but I couldn't find one. Luckily, I no longer needed to wear the item that I intended and managed with the other clothes.

It was clean

The lamp beside bed has no switch to close the light. There is direct window in front of bed, which creates light directly in eyes. I understand you try to save money, but a mobile charging beside bed is important. Also, If someone needs to extend the stay, provide an option of half day pay ....not force to pay for full night. 🙄 Extension should be possible via booking.com Water heating device was there but no socket to plugin nearby and the wire is super short. If someone asks for a support in moving luggage, specially in the late night from hbf to hotel, show some empathy instead if cold rejection.